Housing Disrepair Helpline Bewertungen 

171
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Service was great from start to completion. The housing disrepair helpline arranged to visit me promptly, staff were respectful and empathetic, collected all relevant information and connected me to a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Firstly I’ve had this continuous issue for about 6 months. Mould and damp on the ceiling bathroom and living room which got worse!. Starting leaking, also cracked and then collapsed. Report this issue... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Kieran came around today to look at a few of my issues in my kitchen living room and my front door. Kieran was very helpful and extremely polite he was on time and got the jobs done im very happy w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Company is not affiliated to spam callers using their name. I received a spam call today from someone claiming to represent Housing Disrepair Team. From looking into the matter I can see that they... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen

Vom Unternehmen geschrieben

Housing Disrepair Helpline is a company that specialises in helping tenants sort out their living conditions when their landords are unwilling to do so. We will come to your home to get a full understanding of the problems that you are having to live w...


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.8

Alle Bewertungen

(171)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service, highly recommend!

Service was great from start to completion. The housing disrepair helpline arranged to visit me promptly, staff were respectful and empathetic, collected all relevant information and connected me to a great solicitor to work on my disrepair case. With their service all repairs were then completed by my landlord and fair compensation was awarded without the need to even go to court. I had been trying for years to try and resolve this by myself and in a few months of getting support, all works were complete! Highly recommend for housing disrepair services. Will certainly go back for help in the future if needed.

2. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kieran

Kieran

Here today and rang saying that he is running early and if anyone was in. He came and was thorough and helpful.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Housing Disrepair Helpline

Housing Disrepair Helpline - They're Scam people. On the phone they're team tald me that we can't help you because I'm using HMO Property - in which property my room has big leaking from roof 3 years without Repairs. I have a any documents including tenancy agreement and I'm British citizen. Any Disrepair claim team are Scam people including No fee No win..
--- From Housing Disrepair was question on the phone about the property I'm renting as I did reply the property is HMO and they're said We can't help you because I'm using HMO Property and of course I have a tenancy agreement and any documents including British passport, so looks your team discriminate me because I'm with different race and different name or because I'm European event British. I was clear on the phone when your team did asked me what kind of property I'm using.

....Do your COMPANY HOUSING DISREPAIR Helpline is really legal in the UK or do your team holder British passport - I'm sure some of your team Housing Disrepair event doesn't hold British passport - let's see who is racist. When is the time General Election I'm going to vote for UKIP REFORM PARTY.

7. April 2026
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi Pavel,

We are legal. We are unable to help you as you have a licence to occupy as opposed to a tenancy agreement. There are no obligations for repairing by the landlord.

Apologies we can not help.

Bewertet mit 5 von 5 Sternen

Kieran came around to my place today to…

Kieran came around to my place today to see all of my outstanding damages Kieran was on time and very helpful.

Kieran is very polite I’m extremely happy with the service Kieran and the housing disrepair helpline are providing for me I would advise anyone who is struggling with disrepair to call the housing disrepair helpline as they are a brilliant company many thanks to Kieran for visiting today.

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Albert came round and did a great job

Albert came round and did a great job. He was professional, thorough, and explained everything clearly. I feel confident moving forward and look forward to finally getting the issues in my home resolved.

25. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smooth and Reassuring Disrepair Inspection

Albert came out promptly to inspect my property and was professional throughout. He took the time to assess the issues properly, including detailed photos, and explained the process clearly.

I felt reassured knowing they have experience dealing with housing associations like Clarion. Overall, a smooth and straightforward inspection - would recommend.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kieran came around today to look at a…

Kieran came around today to look at a few of my issues in my kitchen living room and my front door.

Kieran was very helpful and extremely polite he was on time and got the jobs done im very happy with the service housing disrepair helpline has to offer thank you Kiran and to the rest of the resm at housing disrepair helpline.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They have no idea what they're talking…

They have no idea what they're talking about nor do they know the laws! Shocking do not trust

2. März 2026
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi, We dont have an A Peters in our system.

You may mean another company, however please feel free to give us a call on 0800 612 4690 - ask for Will, we will try and help.

We have got over 25,000 homes fixed in the last 11 years!

Bewertet mit 1 von 5 Sternen

If I could give minus stars I would

If I could give minus stars I would.

I was called from 020 4620 0633 and have a whatsapp number messaging me 07963 354 308.
Email address is showing as info @ housingsdisrepair.co.uk (yes, there is an extra 's' after housing) and website is
housingsdisrepair.co.uk
I have been waiting for a call for repairs to my elderly mother's property as we had a surveyor there last week.
The guy that called said that he had the report in front of him and there was just mould and damp and they could come and repair it in early december. Bearing in mind, there is no damp and the whole place is falling apart, I was sceptical then. 'Daniel' said he would look the surveyors name up on his computer and said ah, yes... Repairs aren't urgent. Will be done within a year.
Called the surveyor and obviously started an argument as he said he hadn't even written the report yet.

I had by this point got a message from a whatsapp number which asked for photos of the property which I sent through. Only when he said about claiming between £6-8,000 did alarm bells start ringing. I asked the whatsapp contact to call me urgently and then they point blank denied they had called me at all and that no one called Daniel worked there.
My mum really thought that the work was going to be done so she is so disappointed and I feel like a total arse for not spotting what was actually going on.

If I hadn't been waiting for a call from the Repairs Team in the first place, I would never have entertained them.

Please keep your wits about you.

26. November 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi Rebecca,

THIS REPORT IS NOT ABOUT our comapnay!!

Please can you call us - we want to report them.

You have made a report about a company that is not us. www.housingsdisrepairs.co.uk probably dont have a TrustPilot because they are un-regulated and a scam company.

We report companies such as this to the Financial Conduct Authority and Trading Standards. We woul be more interested to hear about what happend to your mother and the solicitor that she was sent to.

This company are operating outside of the law and do not have regulation from the FCA.

Please could you call Will on 0800 612 4690 as we are very interested in reporting these guys.

Thanks
Housing Disrepair Helpline

Bewertet mit 1 von 5 Sternen

Scam callers - avoid

Scam callers. If you have disrepair then contact your council. If you get nowhere email your councillor. If you get nowhere contact the ombudsman who will manage your complaint and provide compensation. Do not use 3rd party scammers.

23. September 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi George,

We have no George Beesley in our database.

We are acused of cold calling on a daily basis - we do not cold call.

there are many scammers out there using our company name or names similar to it.

Please could you call Will on 0800 612 4690 - we would like to know the number you have been called on so we can report the number to Trading Standards.

Please please call us - as you are not being harassed by us.

Bewertet mit 3 von 5 Sternen

Constant spam of calls and only to be met with rude people on the other side.

Updated review:
Unfortunate to hear about the spam call issues Housing Disrepair has had lately so I've ammended my rating to only showcase my first experience with them, unless that was spam too? 3/5

Recently had a call from +44 1708 838547, had the most unprofessional phonec in my life.
I've dealt with housing disrepair before and to keep it short, we did get some issues eventually fixed however it was not worth the hassle to go through them.

As for the recent phonecall, the gent on the other line had a vile attitude and once he figured I wasn't budgeting after calling us confused, he called us names and hanged up, all because I said I wasn't interested, very professional. 👍 1/5

8. September 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

+44 1708 838547 is not our number - we are based in London, we only call from 0203 numbers. Please can you remove this review.

We will report this number to Trading Standards.

Thanks for amending your review - but this is a review of another company - we are based in London and that number is not one of ours! This number is for a company named Consumer Wise - I found this out by calling the number https://www.consumerwiseltd.co.uk/ please leave them a review.

Please feel free to give me a call on 0800 612 4690 - ask for Will.

Bewertet mit 1 von 5 Sternen

Spam calls

I don't rent a property and yet they keep contacting me. I have asked multiple times for my number to be removed, but it hasn't happened yet. I am unsure why they even want to speak to me as I am clearly not going to be a customer.

11. Juli 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi,

pelase could you call us on 0800 612 4690 - ask for Will.

We are not calling you however there are Indian call centres using our name for credibility calling people and we would like to report the number you have been called on to Trading Standards.

We can only apologise that you are being harassed but its not by us.

Please please call us to let us know the number you are being called on - alternatively email will@housingdisrepairhelpline.co.uk

Bewertet mit 1 von 5 Sternen

Harassment!

This company constantly call on different numbers, 2/4 times a day! I have asked them to stop calling and they still do. I feel like I’m being harassed. I have blocked every number and yet they will call from a different one. I have never used them so I don’t know why they are so obsessed with calling me! This has been going on for over 6 months!

12. Juni 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi,

We do not cold call - we can apologise that you are being harassed - but its not by us.

Please could you call us on 0800 612 4690 - ask for Will or Graham, as we would like to know which number you are being called on so we can report it to Trading Standards.

Bewertet mit 1 von 5 Sternen

Am bring bombarded with cold calls…

Am bring bombarded with cold calls daily from India, they then claim they not behind it, well I'm holding them responsible till the calls stop

23. Mai 2025
Bewertung ohne vorherige Einladung
Housing Disrepair Helpline-Logo

Antwort von Housing Disrepair Helpline

Hi Kashaf,

we are based in London and have no Indian call centre. Please call us to confirm the numbers you are being called on so we can report them to trading Standards.

0800 612 4690 - ask for Will or Graham.

We are sorry you are being harassed but it certainly is not us.

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