Ash Moon managed my query efficiently and professionally despite an error on my side. Throughout my car lease, have not had any issues with the management of the lease. Regular updates on collectio... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Speaking to Sarah this morning, I could not locate the tyre size, I looked everywhere, instead of just letting me fail Sarah asked me to send an image of the tyre over, she spotted it straight away. I... Mehr ansehen
Unternehmen hat geantwortet
Sheila clements was brilliant,i had been given a ev van by work and sent on my way without any knowledge how and where to charge and my fuel card didnt work,she helped me set it all up looked up my ne... Mehr ansehen
Unternehmen hat geantwortet
I requested a number plate change online, received a call within 24 hours and all was done in less than 48 hours. Anna was very helpful and even when I needed a further document this was provided with... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Novuna Vehicle Solutions
Vom Unternehmen geschrieben
Who are Novuna Vehicle Solutions?
Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.
Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.
Together, we make the important things happen.
Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna VehicleKontaktinformationen
RG14 2NU, Vereinigtes Königreich
- 03444 632 900
- novunavehiclesolutions.co.uk
4.9
Hervorragend
6207 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The call handler Krystal-ann was…
The call handler Krystal-ann was extremely helpful and polite.She assisted me with the recall of my vehicle and took through what would happen next.If I could give more than 5* I would.
Great company
Thankyou
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Amanda, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Excellent polite knowledgeable staff
Excellent polite knowledgeable staff, excellent
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Elvis, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Antwort von Novuna Vehicle Solutions
Hi Paul, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Very quick service friendly people…
Very quick service friendly people great job especially mr ali Weldon
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Ghulam, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Very helpful and friendly
Very helpful and friendly
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Jubril, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Antwort von Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
A big thanks to Lukas Machelski..…
A big thanks to Lukas Machelski for his help finding the right lease car.
He took the time to go through the different options and deals with me, highlighted some really useful points that helped with the decision, and was always very quick to respond to any questions I had.
Friendly, knowledgeable and helpful throughout.
Thanks again to Lukas.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Martin, thank you for your lovely feedback. We’re delighted to hear Lukas was friendly, knowledgeable and helpful throughout your leasing journey. We’ll be sure to pass on your kind words! Best wishes, Stephen.
I rang Novuna car finance to speak…
I rang Novuna car finance to speak about extending my current leasing and I was dealt with a lovely lady called Novuna. She was so nicely spoken and listened to me all the time and showed a lot of empathy and patience through the call and helped me to extend my car after my lease ends next week so i can extend and just pay til i decide to return the car. She showed exceptional professionalism.... I hope someone does show her this message of excellent customer service.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Kalsoom, thank you for your lovely review! It’s great to hear that our colleague was able to support you with empathy and patience and make extending your lease a smooth experience. We’ll make sure your kind words are shared with her. Best wishes, Stephen.
Lizzie was really helpful in answering…
Lizzie was really helpful in answering my questions to ensure I fully understood the process.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Emma, thank you for your five star review! It's great to hear about your experience with Lizzie, we'll be sure to pass on your feedback. Best wishes, Stephen.
Great experience dealing with Tracey at…
Great experience dealing with Tracey at Novuna. Very professional and helpful. Definitely one encounter to remember.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Ian, thank you for your five star review! It's great to hear about your experience with Tracey, we'll be sure to pass on your feedback. Best wishes, Stephen.
Very polite
Very polite, helpful and enthusiastic support during my contact to find out information on my contract. The process was very easy and straightforward
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Gaz, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Excellent
Excellent , I was dealt with quickly and answered my question straight away
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Andy, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Saffron Woodhatch was great with…
Saffron Woodhatch was great with sorting a few issues regarding a hire van for me, very efficient and rang me back with updates. Can’t fault, great service. Thank you!
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Callum, thank you for your five star review! It's great to hear about your experience with Saffron, we'll be sure to pass on your feedback. Best wishes, Stephen.
Today I spoke to a very nice advisor…
Today I spoke to a very nice advisor called Sam, when I called she went through security questions very professionally establishing who I was, I then asked my questions and Sam answered them confidently and I was happy with the outcome, I feel “Sam” is an asset to Novuna’s future establishing customer confidence and trust
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Thank you for your kind feedback! We're delighted to hear that Sam provided professional and confident support and helped resolve your query. We'll be sure to share your comments with her. Best wishes, Stephen.
Great experience so far…
Lukas is great and very patient with my questions. Thanks again and can’t wait for the car to be delivered later this year. All the best, Adam F
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Adam, thank you for your five star review! It's great to hear about your experience with Lukas, we'll be sure to pass on your feedback. Best wishes, Stephen.
I find it myself very positive someone…
I find it myself very positive someone is always ready to help you and they are always very positive
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Very good they lady was very helpful…
Very good they lady was very helpful and patient
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Paul, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Fast response great communication and…
Fast response great communication and excellent service
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Adrian, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Enquiry dealt with efficiently and Asg…
Enquiry dealt with efficiently and Asg dealt well with an inconsistent phone reception/line.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Simon, thank you for your five star review! It's great to hear about your experience with Asg, we'll be sure to pass on your feedback. Best wishes, Stephen.
Sheila was brilliant
Sheila was brilliant! Extremely helpful and advised me on apps to download and how to use my card to charge.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Luke, thank you for your five star review! It's great to hear about your experience with Sheila, we'll be sure to pass on your feedback. Best wishes, Stephen.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.