Buying a property is never straightforward, and my transaction had its challenges. While the overall process was more stressful than I had hoped, I would like to thank Rachel Bayford and Nagma Kaz... Mehr ansehen
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Das sagen Bewerter
The sale of my property was made so much easier by the excellent service I received from Nova. Their portal was easy to use and I could follow everything that was happening throughout the whole proce... Mehr ansehen
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AAqib and Thilaj were extremely helpful throughout what was quite a complicated house-buying process for us. They kept us updated at every stage and always responded to our questions within 24 hours.... Mehr ansehen
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NOVA are excellent all round, I would highly recommend them. The whole team were brilliant but especially Zainab Ismath my account manager on my case. Zainab is very friendly, helpful, knowled... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Kontaktinformationen
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, Vereinigtes Königreich
- 020 3861 0504
- novalegal.co.uk
4.8
Hervorragend
540 Bewertungen
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Bolanle and Adetola
Bolanle and Adetola
We would like to give a five-star review to the entire team for their exceptional service, professionalism and dedication throughout our house purchase.
A special thank you to Adisha, our Account Officer, for her excellent communication, patience and continued support. He was always helpful, approachable and kept us informed throughout the process.
We would also like to sincerely thank Jennifer, our Conveyancer, for her hard work, attention to detail and professionalism. The conveyancing process was not always straightforward, but Jennifer worked tirelessly to ensure everything was handled properly and kept moving forward.
Both Adisha and Jennifer went above and beyond, and their commitment made a stressful process much easier for us. We truly appreciate all the hard work, guidance and support they provided.
Brilliant performance, excellent service and a job very well done. We would highly recommend them to anyone looking for a professional, reliable and supportive team.
Thank you, Adisha and Jennifer, for everything!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Bolanle and Adetola,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that you received such exceptional service throughout your house purchase. It’s especially pleasing to know that Adisha and Jennifer provided excellent communication, professionalism, and support during what can often be a stressful process.
Your comments regarding Adisha's patience, responsiveness, and dedication, along with Jennifer's hard work, attention to detail, and commitment to progressing your matter, are greatly appreciated. We are thrilled that their efforts helped make your experience a positive one.
Your kind words and recommendation mean a great deal to us, and we will certainly share your feedback with both Adisha and Jennifer, as well as the wider team.
Thank you once again for your trust and support.
Best regards,
Shalini
Team NOVA
Would recommend Nirukja & Sajith
Nirukja & Sajith were a pleasure to work with, its refreshing for solicitors to work so well with a mortgage broker like myself making the transaction for the client so much smoother and easier.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Natasha,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Nirukja and Sajith provided such a positive experience and worked closely with you throughout the transaction.
We understand how important strong collaboration between solicitors and mortgage brokers is in ensuring a smooth journey for clients, so it's wonderful to know that their communication and support helped make the process easier and more efficient.
We truly appreciate your recommendation and your kind words. We'll be sure to pass your feedback on to Nirukja, Sajith, and the wider team.
Kind regards,
Aamirah
Team NOVA
Avoid this company!
⭐ 1/5
I would not recommend this company to anyone.
I instructed Nova to handle the conveyancing for my property sale following a recommendation from my estate agent. At the time, Nova advertised a target completion time of 12 weeks, which they claimed was 20% faster than the industry average of 16 weeks.
We are now approaching 17 weeks and I still do not have an exchange or completion date.
The most frustrating part has been the lack of urgency and proactive communication. An email was sent to the housing association on 23 July requesting an outstanding Deed of Covenant and a response to another query. Nearly three weeks later, we are still waiting. I have repeatedly had to ask what is happening, whether matters are being chased and whether anyone is actually picking up the phone to try to move things forward.
I completely understand that solicitors cannot control how quickly third parties respond. What they can control, however, is how proactively they chase, escalate and communicate when a transaction is being held up.
My buyer’s tenancy is coming to an end and my family’s belongings have been packed in boxes for the past four weeks because we were led to believe we were close to completion. The continued delays and uncertainty have caused unnecessary stress and inconvenience.
For a company that promotes itself on speed of completion, my experience has unfortunately been the complete opposite. Based on the service I have received, I could not recommend Nova for conveyancing.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Kenan,
Thank you for taking the time to share your experience.
We are very sorry to hear about the difficulties you encountered and that the service you received did not meet the standards we strive to provide. Your feedback is important, and we fully acknowledge the concerns you have raised.
To ensure this is addressed properly, please be assured that this has been raised as a formal complaint, and a dedicated agent from our Resolutions Team will review the matter thoroughly. They will be in contact with you to discuss your concerns and assist in resolving the issue.
Kind Regards,
Aamirah
Team NOVA
Exceptional service from Anjalee and…
Exceptional service from Anjalee and Nishanth. Their help in purchasing my house was made easy. Both are truly wonderful and helpful solicitors. Their efficiency is top notch, they were always quick to update me on every milestone and kept me fully informed with timely feedback every step of the way. Working with them was an absolute pleasure, and I am so grateful for their dedicated support. Highly recommended.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Olushola,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Anjalee and Nishanth made your house purchase such a positive and straightforward experience.
Buying a home is a significant milestone, so it's wonderful to know that their efficiency, professionalism, and dedication helped make the process feel easy and well managed. Keeping our clients informed at every stage is something we take great pride in, and we're pleased that their regular updates and timely feedback provided the reassurance and support you needed throughout your journey.
We truly appreciate your recommendation and your kind words, and we'll be sure to pass your feedback on to Anjalee, Nishanth, and the wider team.
Kind regards,
Aamirah,
Team NOVA
Communicative & Professional
Kavindya and Sumaiya were communicative, timely, and professional. The process of conveyancing was very smooth.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Stella,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Kavindya and Sumaiya provided a communicative, professional, and timely service throughout your conveyancing journey.
We understand how important clear communication and efficiency are during the conveyancing process, so it's wonderful to know that their support helped ensure everything progressed smoothly from start to finish.
We truly appreciate your kind words and will be sure to pass your feedback on to Kavindya, Sumaiya, and the wider team.
Kind regards,
Aamirah,
Team NOVA
Responsive and attentive conveyance solicitors
Nova were my solicitors for the purchase of my first home and helped ensure that I was able to complete within my intended timeframe. The team were incredibly responsive, attentive and supportive throughout the process. A special shout-out to Aaqib for going above and beyond, and to Sharmila for consistently keeping me updated along the way. I’m very grateful for their help and would highly recommend the firm.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Alice,
Thank you so much for taking the time to share your feedback. We're delighted to hear that Nova was able to support you through the purchase of your first home and help ensure you completed within your intended timeframe.
Buying your first home is a significant milestone, so it's wonderful to know that the team was responsive, attentive, and supportive throughout the process. We're especially pleased to hear that Aaqib went above and beyond to assist you and that Sharmila kept you informed with regular updates every step of the way.
We truly appreciate your recommendation and your kind words, and we'll be sure to pass your feedback on to Aaqib, Sharmila, and the wider team.
Kind regards,
Aamirah,
Team NOVA
Definitely recommend
Nova were a great in helping me complete the purchase of my house, they were attentive and amazing when communicating with me. Sumaiya Shabdeen and Hema Valand were constantly giving me updates and I appreciate all of their hard work!
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Millie,
Thank you so much for taking the time to share your feedback. We're really pleased to hear that Nova was able to support you throughout your house purchase and provide a positive experience.
Buying a home can be a significant milestone, so it's wonderful to know that Sumaiya and Hema kept you well informed and provided attentive communication every step of the way. We know how important regular updates are during the conveyancing process, and we're delighted that their hard work made a difference.
We truly appreciate your recommendation and your kind words, and we'll be sure to pass your feedback on to Sumaiya, Hema, and the wider team.
Kind regards,
Aamirah,
Team NOVA
We used Nova for our recent sale and…
We used Nova for our recent sale and purchase. They went above and beyond to get this done and I would highly recommend using them if you are working with a leasehold property. They made the process stress free and kept us up to date as to the progress all the way through.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Andrew,
Thank you so much for taking the time to share your feedback. We're really pleased to hear that Nova was able to support you with both your sale and purchase and help make the process as smooth and stress-free as possible.
Leasehold transactions can often present additional complexities, so it's wonderful to know that the team went above and beyond to keep everything progressing and kept you updated throughout. Providing clear communication and proactive support is something we strive for, and we're delighted that this was reflected in your experience.
We truly appreciate your recommendation and your kind words, and we'll be sure to pass your feedback on to the team.
Kind regards,
Aamirah,
Team NOVA
Excellent support from Sarah and Rachel
Excellent support from Sarah and Rachel
We had a very positive experience with Nova Legal throughout our property sale. Sarah and Rachel were professional, responsive and extremely supportive, particularly during the more complicated stages of the transaction.
Sarah worked hard to keep everything moving, communicated clearly with us throughout, and ultimately helped get the sale successfully over the line. We really appreciated the attention, patience and effort from both Sarah and Rachel on our behalf.
A great service from start to finish and we would happily recommend Nova Legal.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Client,
Thank you for your wonderful feedback and for taking the time to share your experience.
We're pleased to hear that Sarah and Rachel were able to support you throughout your property sale, particularly during the more challenging stages of the transaction.
It's especially lovely to hear that Sarah's efforts to keep matters progressing and her clear communication were so appreciated. We will also ensure your kind comments are shared with Rachel.
Thank you once again for your recommendation and for placing your trust in Nova Legal. Should you require any assistance with a future property transaction, we'd be delighted to help.
Kind regards,
Kavindi
Team NOVA
Wouldn't go anywhere else.
This is the second sale that Nova have managed for us and if anything it was even better than before. They've set a standard I didn't believe was achievable. Informative, helpful responsive, excellent. Huge thanks to Hema and Nishanth.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Neil,
Thank you for your wonderful feedback and for choosing NOVA again.
We're delighted to hear that your second experience with us was even better than the first. Receiving repeat instructions from returning clients is something we truly value, and it's fantastic to know that Hema and Nishanth provided the informative, responsive and helpful service you were looking for throughout your sale.
Thank you for taking the time to share your kind words. We'll be sure to pass your feedback on to Hema and Nishanth, who will be delighted to receive your recognition.
Should you require any assistance with a future property transaction, we'd be delighted to help.
Kind regards,
Kavindi
Team NOVA
It has been a pleasure working with…
It has been a pleasure working with both Asjaadh and Shaahid at Nova Legal, both ensuring post completion matters were dealt with efficiently, smoothly and in a timely manner, thus ensuring we could complete our file and issue our Consent. I hope our paths cross again in the future. It has been a pleasure, thank you both so much!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Fran,
Thank you for your wonderful feedback.
We're pleased to hear that Asjaadh and Shaahid provided such a positive experience and ensured the post-completion matters were handled efficiently and without delay. The care and attention given after completion is an important part of the service, and it's great to know their support helped everything progress smoothly.
We truly appreciate your kind words and will make sure your feedback is shared with both Asjaadh and Shaahid. They will be delighted to know their efforts were so highly valued.
Thank you again, and we hope to have the opportunity to work with you in the future.
Kind regards,
Kavindi
Team NOVA
Sarah Roberts is Brilliant!
Sarah Roberts is an outstanding solicitor. She worked tirelessly to get my sale completed. It was a complicated case and she went above and beyond. She is incredibly knowledgeable and a brilliant negotiator. I would highly recommend her. She is the best legal advisor I have ever met! Thank you sarah for your work! Highly recommend.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Lisa,
Thank you for taking the time to leave such positive feedback.
We are pleased to hear that Sarah was able to support you through what was clearly a complex sale. Your comments regarding her knowledge, dedication, and negotiation skills are greatly appreciated.
We will be sure to share your kind words with Sarah Roberts, who will be delighted to know that her efforts and commitment were recognised. It is especially rewarding to hear that she was able to help guide you through the process and achieve a successful outcome.
Thank you once again for your recommendation and for placing your trust in our team.
Kind regards,
Kavindi
Team NOVA
A special thank you to Adisha and Umar…
A special thank you to Adisha and Umar for a great service once again, I have used Nova before and been very happy with their service so decided to use them again and Im very happy everything flowed smoothly. Highly recommend.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Michelle,
Thank you for your wonderful feedback!
We're delighted to hear that everything went smoothly and that you were happy with the service provided. Adisha and Umar will be especially pleased to receive your recognition. They are committed to delivering a professional and seamless experience, and it's wonderful to know they made a positive impact.
We truly appreciate your continued trust in Nova Legal and your recommendation. It was our pleasure to assist you, and we look forward to helping you again in the future.
Kind regards,
Kavindi
Team NOVA
easy and seamless…
I had a very easy and seamless experience with Nova. My account was assigned to Sumaiya S and Zahra M, who were both excellent. They communicated with me regularly by phone and email, keeping me informed throughout the entire process.
When going through something like this, receiving regular feedback and updates makes a real difference. I always knew exactly what was happening and how long each stage was likely to take.
When you also consider the price of the service, the value for money is excellent. I would highly recommend Nova, Sumaiya and Zahra.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Client,
Thank you for your lovely review!
We are pleased to hear that the process was straightforward and that you felt well informed throughout. We understand how important regular communication is, and it is great to know that the updates provided helped give you clarity at each stage.
Thank you for your kind words about Sumaiya and Zahra . We will be sure to share your feedback with them. They will be delighted to know that their communication and support contributed to a positive experience.
We also appreciate your comments regarding the value of our service and your recommendation. Thank you for placing your trust in us.
We wish you all the very best!
Kind regards,
Kavindi
Team NOVA
The team that brought it all home for us...
We honestly cannot thank the team enough for everything they did to help us complete on our new home. Moving house is such a huge milestone and, as anyone who has been through the process knows, it can also be a very stressful journey. Having such a supportive, professional and dedicated team behind us made all the difference.
A special thank you to **Sharmila Irshad**, who was amazing from start to finish. She was always approachable, patient and reassuring, taking the time to explain things clearly and making sure we always felt informed and looked after.
**Pathum Weerasooriya** was also fantastic, helping to keep everything progressing smoothly and dealing with matters efficiently.
And finally, a huge heartfelt thank you to **Thasneem Rizwan**, the man who truly brought it all home for us. When things became more pressured towards completion, Thasneem went above and beyond to make sure everything was handled, keeping us updated and working incredibly hard to get us the keys to our new home. His dedication, commitment and calm approach meant so much to us at such an important moment. When he finally called me to tell me its done i burst in to tears i couldnt believe the journey we had!
Buying a property is a journey full of excitement, nerves and plenty of moving parts, but this team made us feel like we were in safe hands every step of the way. We are incredibly grateful for all the hard work, care and effort you put in for us.
Thank you all for helping us achieve such a special milestone. We would wholeheartedly recommend you to anyone looking for a conveyancing team that genuinely cares about their clients.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Sabz,
Thank you for taking the time to share your experience.
We're pleased to hear that the team was able to support you throughout your home-buying journey and help make the process a little less stressful.
Thank you for your kind words about Sharmila Irshad, Pathum Weerasooriya, and Thasneem Rizwan. We will be sure to pass on your feedback to them. They will appreciate knowing that their communication, support, and commitment helped make a positive difference during such an important milestone.
We understand how much purchasing a home means to our clients, and we're grateful for the trust you placed in us throughout the process.
Thank you again for your recommendation, and we wish you all the best in your new home.
Kind regards,
Kavindi
Team NOVA
Absolutely brilliant
I would, without hesitation, recommend Nova to anyone moving.
Chenura and Ruwinya have acted above and beyond during the whole process, letting us know about everything that's happening at all points. They dealt with a particularly challenging move incredibly professionally and we cannot thank them enough. Rest assured, if your move is with Nova you are in great hands.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Client,
Thank you for taking the time to share your experience!
We are delighted to hear that you felt supported throughout your move and that our team was able to provide clear communication at every stage of the process. We understand that moving can be a challenging experience, particularly when unforeseen complexities arise, so it is wonderful to know that you felt informed and reassured throughout.
Your recognition of Chenura and Ruwinya is greatly appreciated. We are proud of their dedication to delivering exceptional client service, and we will ensure your kind feedback is shared with them. They will be pleased to know that their professionalism, commitment, and proactive communication had such a positive impact on your experience.
Thank you once again for your trust in NOVA Legal. It was a pleasure assisting you, and we truly appreciate your recommendation.
Kind regards,
Kavindi
Team NOVA
Great Team
The response of the team that managed our transaction to all enquiries and requests was great and encouraging to us
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Oluwafemi,
Thank you for your kind words. We are delighted to hear that you found our team's response to your enquiries and requests helpful and encouraging throughout the process. Providing clear communication and support to our customers is very important to us, and we are pleased that your experience reflected this. We truly appreciate your feedback and thank you for choosing our service.
Kind regards,
Kavindi
Team NOVA
An excellent and Proactive Account Team
I would like to take the opportunity to thank the account team that looked after me during the sale of my Mum and Dad's property, we initially had another Account Manager but Brian Ricardo ( Acct Manager`) took over and became my point of contact and he was excellent, he always picked up the phone, where I know others would have just emailed, when I had a challenge or a query he would not only deal with it but would call me to tell me what was happening. Very proactive indeed. Thank you also to Mariyam Shiyamdeen Conveyancer and Tanya Ingram Conveyancer again both very proactive.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Kerry,
Thank you for taking the time to share your experience and for your kind words.
We are pleased to hear that Brian, Mariyam, and Tanya provided such a high level of service throughout the sale of your Mum and Dad's property.
We understand how important clear communication and proactive support can be during what is often a complex process, so it is wonderful to know that Brian's willingness to pick up the phone, keep you informed, and address any challenges promptly made a positive difference to your experience.
Thank you again for choosing MUVE and for sharing your experience. We will be sure to pass your lovely comments on to Brian, Mariyam, and Tanya.
Kind regards,
Kavindi
Team NOVA
Very friendly staff kept case going…
Very friendly staff kept case going smoothly, and regularly chasing up outstanding actions.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Mohammad,
Thank you for your kind feedback.
We're pleased to hear that our team helped keep your case moving smoothly and kept on top of outstanding actions throughout the process.
We appreciate you taking the time to share your experience.
Kind regards,
Kavindi
Team NOVA
I recently used Umar & Michael
I recently used Umar , Michael from Nova legal to handle the sale of my property, and I couldn't be more pleased with their service. From the very beginning, both of them were professional, proactive, and extremely easy to communicate with.
I would recommend Nova Legal to anyone looking for a reliable and efficient conveyancing solicitor. Thank you for your hard work and making the transaction on time
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Badri,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had such a positive experience with NOVA Legal during the sale of your property.
We're especially pleased to hear your kind words about Umar and Michael. Providing proactive support, clear communication, and a professional service throughout the conveyancing process is something we take great pride in, so it is fantastic to know that they made your transaction a smooth and positive experience.
It is also wonderful to hear that the team helped ensure your transaction completed on time. We understand how important this is for our clients, and we're delighted that their hard work and dedication contributed to a successful outcome.
Thank you for your recommendation and for placing your trust in NOVA Legal. We will be sure to share your feedback with both Umar and Michael.
We wish you all the very best for the future.
Kind regards,
Anjalee
Team NOVA
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