Umar and Zeishan were fantastic throughout the sale of my flat. They kept me updated with weekly updates, letting me know of any documents that were needed and always being a friendly phone call awa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The team at Nova made the process much nicer. Asjaadh and Chemini were communicative and efficient in dealing with issues. Their documents and requirements were clear. I particularly liked the weekly... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Nova for helping me get the keys to my first home! Being new to the process, I really appreciated how clear and supportive the team was. Sumaiya took her time to explain every stage cle... Mehr ansehen
Unternehmen hat geantwortet
Very professional both Asjaadh and Michelle were wonderful, nothing was too much trouble for them They also kept us updated each week , which I thought was very good , as sometimes everything just... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Kontaktinformationen
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, Vereinigtes Königreich
- 020 3861 0504
- novalegal.co.uk
4.9
Hervorragend
298 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Chenura and Aaqib where very…
Chenura and Aaqib where very informative at each stage of the buying process. Weekly updates and had a lot of patience as we are 1st time buyers so completely new to the system. Thank you very much for everything
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Gemma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Chenura and Aaqib were informative at every stage of your buying journey and that the weekly updates helped keep you well informed.
As first‑time buyers, we understand how unfamiliar the process can feel, so it’s wonderful to know that their patience, clear explanations, and consistent communication made things easier for you. Your kind words will be greatly appreciated by both Chenura and Aaqib.
Thank you again for choosing Nova, and we wish you every happiness in your new home.
Kind regards,
Aamirah
Team Nova
First time buyers feedback
We felt that our experience was satisfactory with NovaLegal but some aspects could have been improved. We felt that we would be waiting for answers to our questions for a while - email responses were quick but the answers themselves weren't. We felt a bit confused about how the legal fees were to be paid - we were told to pay the fees on the day before completion which was unexpected. One thing that we did appreciate however was the weekly updates from our solicitor. We thank you for your services and we are very happy in our new home.
16. April 2026
Bewertung ohne vorherige Einladung
A good experience
The team at Nova made the process much nicer. Asjaadh and Chemini were communicative and efficient in dealing with issues. Their documents and requirements were clear. I particularly liked the weekly updates on progress.
I would recommend them.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Matt,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that the team at Nova made the process more enjoyable for you and that you had a positive experience overall.
It’s great to know that Asjaadh and Chemini were communicative and efficient when dealing with any issues, and that you found the documentation and requirements clear throughout. We’re especially glad that the weekly progress updates were helpful, keeping clients informed is something we place great importance on.
Thank you again for your recommendation and for choosing Nova.
Kind regards,
Aamirah
Team Nova
Effective process and kept well informed
Nova kept us well informed and made the process smooth and effective. There were two hiccups; verifying the power of attorney was delayed ; the process for witnessing signatures was not very well explained, it needs better instructions.
22. April 2026
Antwort von Nova
Dear Phil,
Thank you so much for your five‑star review and for taking the time to share your feedback.
We’re delighted to hear that you found the process smooth and efficient overall.
We also appreciate your comment regarding the witness to signature process. Your feedback is valuable, and we recognise that clearer guidance at this stage can be helpful. We’ll be sure to share this with the team so we can continue improving how this step is explained to clients going forward.
Thank you again for choosing us and for highlighting both what worked well and where we can improve.
Kind regards,
Aamirah
Team Nova
Excellent work with a difficult sale
I had a very difficult sale from losing my first buyer and then ending up with a much longer chain than expected but Asjaadh and Mariyam managed to get it over the line before my mortgage offer ran out! Asjaadh especially was communicating with me very regularly and I am thankful for all his help.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Joanne,
Thank you so much for taking the time to share your experience.
We appreciate you highlighting the challenges involved in what was clearly a very difficult sale, and we’re pleased that despite the setbacks, the transaction was able to complete successfully.
It’s wonderful to hear that Asjaadh and Mariyam supported you so effectively throughout, particularly during the changes in buyers and the extended chain. We’re especially glad that Asjaadh’s regular communication helped keep you informed and reassured, and that the team were able to push matters through before your mortgage offer expired, that’s a fantastic outcome.
Your kind words mean a great deal to us, and we’ll be sure to pass your thanks on to both Asjaadh and Mariyam.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
fantastic experience
fantastic experience. Very responsive and always kept us in the loop, kept us at ease during the whole process. Jayali and anuki were wonderful
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Matthew,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a fantastic experience and that you felt supported and reassured throughout the process.
It’s wonderful to know that Jayali and Anuki were responsive, kept you well informed, and helped put you at ease every step of the way.
Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova and for your recommendation, we truly appreciate it.
Kind regards,
Aamirah
Team Nova
Friendly and helpful service
Friendly and helpful service. Helped support me in my transaction. Thank you all
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Customer,
Thank you so much for taking the time to share your feedback.
We’re pleased to hear that you found the service friendly and helpful, and that the team were able to support you throughout your transaction.
Your kind words mean a great deal to us. Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
Shayon was very patient and…
Shayon was very patient and professional in his job. He was informative, listened carefully to the customer, and acted accordingly. I can see he is very hardworking in his field and wish him all the best for his career.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Milan,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Shayon provided such patient, professional, and informative support throughout your experience with us.
It’s wonderful to know that he listened carefully to your needs and acted accordingly, understanding customer requirements and communicating clearly are qualities we truly value. Your recognition of his hard work and dedication means a great deal, and we’ll be sure to pass your kind words on to him.
Thank you again for choosing Nova and for sharing your experience.
Kind regards,
Aamirah
Team Nova
My experience with nova legal was…
My experience with nova legal was smooth sailing. Starting from the receptionist to the most senior personal , had an excellent professional approach and very helpful. The Solicitor Shaahid and my Account manager then Rajhita always gave me feedback and went out of their way to see that I was happy as a client. I would 💯 refer and encourage anyone seeking legal assistance to nova legal. Time management is one of their priorities. Thank You Nova Legal am enjoying my new acquired property.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Mwangala,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience with Nova was smooth from start to finish and that you felt supported by the entire team.
It’s wonderful to know that both Shaahid and Rajitha provided professional, attentive service and kept you well informed throughout the process. Clear communication, strong time management, and ensuring our clients feel valued are all priorities for us, so we’re pleased this was reflected in your experience.
Your kind recommendation means a great deal to us, and we’re truly grateful that you chose Nova to support you with such an important milestone. Congratulations on your new property, we wish you every happiness in your new home.
Kind regards,
Aamirah
Team Nova
Excellent work
Tinalee and Shaahid did a great work, their communication was transparent and kept us up to date throughout the whole process.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Adam,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that Tinalee and Shaahid did a great job supporting you throughout your transaction.
It’s wonderful to know that their transparent communication and regular updates helped keep you informed at every stage of the process. Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
Very good company...we sold our house…
Very good company...we sold our house with Nova....and everything was smooth from start to the end....all the staff very professional especially our account manager Shayon and our conveyancer Vijini . 5 stars guys. Thanks
14. April 2026
Antwort von Nova
Dear Mr. Silviu,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience selling your house with Nova was smooth from start to finish.
It’s wonderful to know that the team provided professional support throughout, and we’re especially pleased to hear your kind words about Shayon and Vijini. They will be delighted to know their efforts made such a positive difference to your experience.
Thank you again for your five‑star review and for choosing Nova.
Kind regards,
Aamirah
Team Nova
Hannan and Mariyam made me feel assured…
Hannan and Mariyam made me feel assured and updated me throughout the stages of the mortgage and kept my stress levels low even though it took and bit longer than expected. I now finally have my keys. Thank you both
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Millie,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Hannan and Mariyam were able to support you throughout your mortgage journey and help keep your stress levels low during what can be a challenging process.
While we appreciate that it took a little longer than expected, it’s wonderful to know that their regular updates and reassurance helped you feel informed and supported at every stage. And most importantly, congratulations on finally receiving the keys to your new home!
Thank you again for choosing Nova, and we wish you every happiness as you settle into your new home.
Kind regards,
Aamirah
Team Nova
I would definitely recommend
Sumaiya and Hema were very quick and efficient, providing weekly updates and keeping on top of everything to ensure a smooth buying process. We completed within 9 weeks. Thank you both!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Ellen,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you received great service and that Sumaiya and Hema were efficient and proactive throughout your house purchase.
Completing in nine weeks is a fantastic outcome, and it’s wonderful to know that their clear communication and regular updates helped keep everything smooth and on track at every stage.
Thank you again for choosing Nova and for sharing your positive experience.
Kind regards,
Aamirah
Team Nova
When I signed up with Muve /Nova I did…
When I signed up with Muve /Nova I did not know what to expect and for the first few months things were very complicated & there was a change of conveyancer .
Selling a shared ownership property also comes with an added layer of 3rd party complexity to say this was a massive learning curve with many twists and turns making it a the most challenging of conveyances I can now safely say that Anjalee Daluwaththa & Chenura Hettiarachchi came through for me and gave 100% to my file they persevered when it got tough and against all the odds my sale & purchase were completed
Thank you
13. April 2026
Antwort von Nova
Dear Client,
Thank you for taking the time to share your experience with us.
We appreciate your honesty and understand that the early stages of your journey were challenging, particularly given the added complexities of selling a shared ownership property and the change of conveyancer along the way.
We’re delighted to hear that Anjalee and Chenura were able to support you through what was clearly a demanding and complex process. Shared ownership transactions can involve multiple third parties and unexpected hurdles, so it’s wonderful to know that their perseverance, commitment, and dedication helped see both your sale and purchase through to completion.
Your feedback means a great deal to us, and we’ll be sure to pass on your kind words to Anjalee and Chenura. Thank you again for placing your trust in us, and we wish you all the very best in your new home.
Kind regards,
Aamirah
Team Nova
Umar and Zeishan were fantastic…
Umar and Zeishan were fantastic throughout the sale of my flat. They kept me updated with weekly updates, letting me know of any documents that were needed and always being a friendly phone call away from any concerns I had.
They also navigated some potentially tricky work as the flat is impacted by Building Safety issues, but this wasn't a problem at all thanks to their attention to detail and professionalism.
Would highly recommend using Nova.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear John,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a positive experience during the sale of your flat and that Umar and Zeishan provided fantastic support throughout the process.
It’s great to know that the weekly updates, clear guidance on documentation, and their friendly approach helped keep things reassuring and well‑managed.
We’re especially pleased to hear that they were able to navigate the Building Safety considerations with care and professionalism, attention to detail is so important in situations like this, and it’s wonderful to know this made a difference for you.
Thank you again for your kind recommendation and for choosing Nova.
Kind regards,
Aamirah
Team Nova
Nova Legal outstanding
Very professional both Asjaadh and Michelle were wonderful, nothing was too much trouble for them
They also kept us updated each week , which I thought was very good , as sometimes everything just gets lost
Would highly recommend
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Cathy,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Asjaadh and Michelle provided such professional support and kept you regularly updated throughout the process. Clear communication is very important to us, so it’s great to know this made a positive difference to your experience.
We truly appreciate your kind words and recommendation.
Kind regards,
Shalini
Team NOVA
Excellent Service from Nova Legal - Professional Support from Hema and Sumaiya
I recently completed my house purchase and had a very positive experience with Nova Legal. Buying a home can be stressful, but the team made the process feel much smoother from start to finish.
A special thank you to Hema Valand, my conveyancer, and Sumaiya Shabdeen, my account manager, who were both excellent throughout the process. Hema handled the legal side professionally and efficiently, while Sumaiya was always helpful, responsive and supportive whenever I needed updates or guidance. Their communication and dedication gave me real reassurance during what can often be a stressful journey.
The whole process was handled with care and professionalism, and I’m very grateful for the support I received in getting my purchase completed successfully. I would happily recommend Nova Legal, especially Hema and Sumaiya, to anyone looking for reliable and trustworthy conveyancing services.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Client,
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that your home purchase experience with Nova Legal was a smooth one.
A special thank you for recognising the efforts of Hema and Sumaiya. We’re pleased to know that Hema’s professional handling of the legal aspects, together with Sumaiya’s responsiveness and ongoing support, helped provide reassurance throughout the process. Great communication and dedicated service are values we take great pride in.
We truly appreciate your recommendation and wish you every happiness in your new home.
Kind regards,
Shalini
Team NOVA
It was a really great experience
It was a really great experience, with Shayon Gunaratne always keepend in touch and communicate about every single step. We had some delays from the buyer's side, but Shayon did always chase and he made good efforts to complete as we wished, he always gave us very good advise.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Maria,
Thank you very much for your kind feedback. We’re delighted to hear that you had such a great experience with Nova Legal.
Shayon will be especially pleased to know that his regular communication, persistence, and advice helped you navigate the process, particularly where there were delays from the buyer’s side. Keeping our clients informed and actively progressing matters is something we place great importance on.
Thank you again for your trust in Nova Legal. We truly appreciate your recommendation.
Kind regards,
Shalini
Team NOVA
Very efficient service and great…
Very efficient service and great account management from Shayon.
Owin was great too and made sure I was informed at every step, clearly explain detail and answering any questions I had.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Roxy,
Thank you for your kind feedback. We’re delighted to hear that you received such efficient service and strong account management from Shayon.
It’s also great to know that Owin kept you well informed throughout the process, clearly explained each step, and took the time to answer your questions. Providing clear communication and attentive support is very important to us, and we’re pleased this was reflected in your experience.
Thank you for choosing Nova Legal, we truly appreciate your trust.
Kind regards,
Shalini
Team NOVA
Made the right choice to go with nova…
Made the right choice to go with nova team they made the buying process whole easy and quicker. Specially thanks to Tinalee who made all paperwork easier and lighter.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nova
Dear Kumar,
Thank you for sharing your feedback. We’re delighted to hear that you made the right choice with Nova Legal and that your buying process was smooth and completed quickly.
A special thank you for highlighting Tinalee’s efforts. We’re pleased to know she helped make the paperwork feel easier and more manageable, this is exactly the level of support we strive to provide.
We truly appreciate your trust in Nova Legal and wish you all the very best in your new home.
Kind regards,
Shalini
Team NOVA
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.