I purchased the product to get rid of ants nests in my lawn. I was sceptical at the outset but it has proved to work. I gave it four stars rather then five because it is a bit of a faff to use with a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery was good. I don’t know how well they have worked yet. I am a woman of age so found it hard going on my back having to water them in. Would be good if it could be scattered rather than wat... Mehr ansehen
Unternehmen hat geantwortet
On discovering bean weevils to drenching them with nematodes was a mere matter of two days. Amazing service, thank you. It’s done the trick too. Totally recommend.
Unternehmen hat geantwortet
Well obviously this is outside most folks expertise but as a dumb customer I felt this supplier was very helpful, very organised and delivered as required at a sensible price. Not much more to add -... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Fresh Nematodes sent direct to your door. When ordering from Nematodes Direct your order will be sent by 1st class post - ensuring you receive your nematodes in the very best condition possible.
Kontaktinformationen
Vereinigtes Königreich
- nematodesdirect.co.uk
4.4
Hervorragend
406 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely brilliant
Absolutely brilliant! Fast service and powerful Nematodes, many thanks :)
13. Juli 2024
Antwort von NematodesDirect.co.uk
Dear Ewan,
Thank you for your review and feedback, its very much appreciated :)
Kind regards
Samantha
Antwort von NematodesDirect.co.uk
Dear Lorraine,
Thank you for your review and feedback, its very much appreciated :)
Kind regards
Samantha
Antwort von NematodesDirect.co.uk
Dear Steve,
Thank you for your review and kind feedback, its very much appreciated :)
Kind regards
Samantha
Antwort von NematodesDirect.co.uk
Dear John,
Thank you for your review, its very much appreciated :)
Kind regards
Samantha
Prompt delivery though still waiting…
Prompt delivery though still waiting for the second purchased nematode batch.
Very prompt slug killing within 4 days of treatment administered to beds affected. Pleased with the result but need more rapidly please. I requested and paid for 2 batches on date below. Only one has arrived. The next is now due. Please expedite
10. Juni 2024
Antwort von NematodesDirect.co.uk
Dear David,
Thank you for your review.
You apply Nemaslug every six weeks, so these are your shipping dates - w/c 10th June and w/c 22nd July.
I hope that helps.
Kind regards
Samantha
Always great and very quick service
Always great and very quick service. Nematodes always work , highly recommended
10. Juni 2024
Antwort von NematodesDirect.co.uk
Dear Mrs Sherman,
Thank you for your review and feedback, its very much appreciated :)
Kind regards
Samantha
Excellent product and service
Used these several times and they always work brilliantly. Just follow the instructions properly and give it time. One time I did need to repeat the application. Fast delivery. Recommend.
10. Juni 2024
Antwort von NematodesDirect.co.uk
Dear John,
Thank you for your kind review and feedback.
Its very much appreciated :)
Kind regards
Samantha
Prompt delivery and my veggie beds are…
Prompt delivery and my veggie beds are now slug free!
10. Juni 2024
Antwort von NematodesDirect.co.uk
Dear Stuart,
Thank you for your kind review and feedback, its much appreciated :)
Kind regards
Samantha
Great product
Have used this product many times. Always delivered quickly with just the right amount of packaging clear instructions on packaging.
11. Mai 2024
Antwort von NematodesDirect.co.uk
Dear Karen,
Thank you for your kind feedback, its very much appreciated.
Kind regards
Samantha
The 2nd order arrived very quickly and…
The 2nd order arrived very quickly and the nematodes have been pressed into service! (First order either never arrived or went missing. It hasn’t turned up yet, so who knows?)
12. Mai 2024
Antwort von NematodesDirect.co.uk
Dear M Slade,
Thank you for your review, its very much appreciated.
Kind regards
Samantha
Perfect pest control product
Used this company and products before. Good experience quick and easy . Highly recommended, certainly works and has saved my lawn from unwanted pests 👍
11. Mai 2024
Antwort von NematodesDirect.co.uk
Dear Neil,
Thank you for your feedback, thats great to hear :)
Kind regards
Samantha
Antwort von NematodesDirect.co.uk
Thank you for the feedback Tricia :)
Excellent customer service
I made the mistake of getting a digit wrong in my postcode & my package was delivered to a mystery address.
Samantha offered my a replacement product as a gesture of goodwill which she didn’t have to do as the error was mine.
Such lovely customer service & a great company.
30. Mai 2024
Bewertung ohne vorherige Einladung
What are my rights? I made a purchase ,or at least I…
I made a purchase ,or at least I thought I did ,from this company! After no contact I followed up to be told that as I was not in their country they could not fulfill my order.....eventhough they had taken my money....furthermoret hey said that they could not offer a refund! There was some excuse given that 'live' produce could not be sent from UK to Ireland,yet this happens on a daily basis in all types of businesses.Why did their online site accept my order when they damn well knew that they could not fulfill it? They further said that I could not do a chargeback on my card.I wonder how much money are they making by doing this ....I cannot be the only customer that ordered product,paid for it and then nothing happens until I followed up and was told what I've just said here?
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von NematodesDirect.co.uk
With nematodes being living organisms it is not our policy to refund where the customer has provided us with an “incorrect, incomplete address details or an address that is outside of the UK”, which is mentioned in section 8.3 of our terms and conditions.
8.3 It is the customer's responsibility to provide us with the correct and full delivery address, we will not be liable for any loss / delivery failure where we have been provided with incorrect, incomplete address details or an address that is outside of the UK.
In addition to this we also mention that “they are only available to the UK mainland via this website” on our delivery policy page.
We only list the United Kingdom on the country listing on our website, but you had tried to get around this by entering an Irish address but selecting that it was in the United Kingdom.
Had you contacted us before placing your order we would have advised you that we do not deliver to Ireland. This is why we do not list Ireland as a country we deliver to in the country selector.
Kind regards
Customer Service
i have used this company about 6-7…
i have used this company about 6-7 times and always had good results but this time round it made NO difference
i have mailed them over the last 2-3 weeks with no reply even though they say
Our support team are available from 8am to 8pm, Monday to Sunday to offer customer support and answer queries.
"We aim to respond to queries within a few hours and often respond within minutes."
and i have called twice and nobody answers
####### Update #######
Communication has been established and the problem has been resolved satisfactorily in a very quick and timely fashion.
I will still use and recommend the product
17. März 2024
Bewertung ohne vorherige Einladung
Antwort von NematodesDirect.co.uk
Dear Graham,
Thank you for your review.
Please can I double check your email address as I personally have replied to both your emails, within minutes of receiving your query.
Kind regards
Samantha
####### Update #######
Hi Graham,
Thank you for taking the time to update your review and for the 5 star rating.
All the best
Samantha
Everything as advertised
10. April 2024
Antwort von NematodesDirect.co.uk
Dear Roy,
Thank you for your kind feedback, its very much appreciated.
Kind regards
Samantha
PROMPT SERVICE AND AN IMMEDIATE REPLY TO A QUERY. …
PROMPT SERVICE AND AN IMMEDIATE EMAIL REPLY TO A QUERY ON APPLICATION BY RECOMMENDED HOSE APPLICATOR (GROWMORE).
11. April 2024
Antwort von NematodesDirect.co.uk
Dear Thomas,
Thank you for your kind feedback, it's greatly appreciated.
Kind regards
Samantha
Helpfull
Delivery was quick and instructions for use was clear.
Nematodes are easier to use than l thought.
My daughter who is a gardener order some from the same company.
10. April 2024
Antwort von NematodesDirect.co.uk
Dear Jacqui,
Thank you for the kind feedback, it's very much appreciated.
Kind regards
Samantha
Always helpful with queries
Always helpful with queries. Prompt delivery. Have been satisfied with previous orders.
10. April 2024
Antwort von NematodesDirect.co.uk
Thank you for your lovely feedback Mrs Wells.
Kind regards
Samantha
I didn't use them this time around…
I didn't use them this time around because of the weather and my time to be able to use them before the expiration date. I've used these before and they are great. Now that the weather is improving I have now ordered more to replace the ones I didn't use. This was for an ant problem in my grass
9. April 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.