Natural Stone Surfaces Bewertungen 

Natural Stone Surfaces did a wonderful job of fitting our worktops to our complete satisfaction and we're professional throughout procurement to installation would highly recommend them .

We’ve been really impressed with every aspect of our dealings with this company.

Customer services are responsive.
They are very clear with their requirements of you, the customer, for the correct preparation of the kitchen ready for templating and final fitting.
And the guys who undertake the work on site are incredibly professional, helpful and knowledgeable. The result is we have a fabulous worktop in our new kitchen, which we love. Thank you!

Excellent from start to finish ,staff brilliant on the phone and fitters excellent too -only down side Leeds fan!

First time moving to stone surfaces in my kitchen, didn’t know what to expect, found out NSS were contracted to the supplier, templating etc were all a worry.
Worry not, the service and quality are absolutely 5 stars and then more, communications and dealings with the booking team were great (how things should be done). The templating was an experiance to watch and carried out by the most professional and great guy, worktops were done and ready to be fitted within a week, fantastic turnaround.
Then the fitting team, don’t know where to start but wherever you got these guys from you are fortunate to have such able and amicable employees, absolute top drawer and very professional- Credit to all at NSS- Brilliant

Great service, good communication. Came as advised on time with updates, worktop fitted in a good time, pleasant guys who did a great job. Nice looking worktop. A++++++

We have just had our quartz worktop fitted. Thoroughly professional from start to finish. From communication to dealing face to face I cannot recommend more. The finished product looks stunning. A special shout out to Lance and Simon who fitted the quartz. They were prompt, courteous and tidy workmen. Great company to deal with.

Do not under any circumstances use this company!! The product itself is admittedly stunning however the quality of the fit is frankly a disgrace. We have been left with joints that are not fix for purpose will almost no seal. One joint where the splashback meets was simply not installed and rather than recognising and fixing this they are wanting £140+ vat to come out and fix their own mistake. After a week we have multiple issue with silicone (for all there is) cracking and pulling away. Near 5 figures for worktops and the quality of install and customer service is a JOKE. please please please buy Dekton elsewhere as plenty of options!!!

Just a quick word to praise the the two fitters who installed our worktops. Very professional, install first class,Nice polite and clean job.Would highly recommend this company.

We have used Natural Stone Surfaces before.
We went back to them to do our tops in the kitchen and utility in our new bungalow . WHY ?. Because we found they were good value for money.
Once again we are happy and they have done a great job.
We would 100% say you are in safe hands.
Thank you.

excellent service and great installation team

We recently had our quartz worktop installed and couldn’t be happier with the entire experience. From start to finish, the team were reliable, efficient, and extremely knowledgeable. They took the time to answer all of our questions and clearly knew their craft inside out, which gave us complete confidence throughout the process.

The installation was carried out professionally and with great attention to detail, and everything was completed exactly when promised. The team were also friendly and respectful in our home, leaving everything clean and tidy afterwards.

The finished result looks fantastic and has completely transformed our kitchen. I would highly recommend them to anyone considering a quartz worktop — excellent service and quality all round.

Natural Stone Surfaces kept us updated regularly before fitting, phoned the day before and on the day, to check everything ok. The installing team were very friendly lads. It all fitted perfectly, apart from a hole that was literally 1mm too tight in diameter, which we managed to correct ourselves on site. Have used them before and will continue to use them.

Our experience was extremely positive.
The men that were due to deliver the worktop had a puncture the afternoon before and had to start later , we were informed by text very late which was very kind of the company. We were not left wondering where the team were .
The men that delivered and installed the worktop were excellent. They had not got home the night before until extremely late but they were extremely professional, knowledgeable.
The join has been admired by our kitchen fitter and family it was excellent.
Were were very happy.

The process started off as a bit of a nightmare. I ordered a kitchen through Wickes, with NSS subcontracted to template and fit the quartz worktops.
The first NSS visit was extremely disappointing. The fitter was at my house for less than five minutes, didn’t properly check anything, and appeared unsure about the job. I was at work at the time and had arranged for someone else to be present, which made the wasted visit even more frustrating.
When I raised this, I was passed between NSS and Wickes, and despite agreeing the visit hadn’t been acceptable, I was told I would need to pay £250 for another templating visit. With my partner being heavily pregnant and delays already mounting, I paid so the job could move forward.
The second templater was completely different — professional, knowledgeable, and thorough. The installation team then fitted the worktops, and the final result looks excellent.
While I’m very happy with the finished worktops, the initial service and extra cost caused unnecessary stress.

The service from the installers was great and the quality of the quartz is fantastic. Perfectly measured and cut.

Great communication. Helpful and efficient service. Phoned to get an ETA after christmas and landed within a week. Would definitely recommend.

Despite being so close to Christmas the company worked their magic and templated and fitted it in time. The fitters were helpful, cheerful and so good at their job. The templates were great and even the ceramic sink no one thought would fit slotted in like a dream. Alex in the office was exemplary and kept me informed. Great service.

Firstly, I had to defer the fitting of the worktop due to ongoing issues with the kitchen installation. This was not a problem and they allowed me to re-arrange with minimal effort.
The installers arrived within the timeframe they had stated and the guys that showed up were approachable and easy to talk with.
I was working from home that day and was a bit concerned about noise, but I needn't have been.
They worked quietly and I could barely hear them next door, even with the doors open.
They even did a little cut-out to the wood frame of the sink cabinet to allow fitting of the sink at the requested placement.
It was over and done in about 45 minutes and the outcome of the worktops is exactly as I envisioned. An excellent company with great, approachable people.

Despite thinking it would take a few weeks and it might not be done before Christmas, the whole process was complete in less than 2 weeks.
The team that did the templating and install were both friendly, helpful and professional.

The end result is superb and really finishes off the kitchen.

Would definitely recommend!!

Firstly staff at every stage were helpful and professional, from selection to final fitting, also great comms. Delighted with quality and fit of our quartz splashback and worktops.