Naked Wines (US) Bewertungen 

The prices are fair and offer good value. I like the support given to small independent wine producers. It's fun to see what you get with the random surprise offering. It's also good that you can order products you are already aware of at a good discount. The website functionality is good, especially on mobile, because it is quick.

Order some wine for the first time, chose a delivery slot, and it didn't come, two days after I got in touch and they said sorry. Let me leave and got my money back 3 days after that. Not impressed.

Wish I had read reviews before ordering, this company needs to sort out its deliveries, suppose if you use Yodel to deliver you take a risk, but it has to leave your warehouse first!

Having been an angel for many years I am very disappointed to report that due to my recent order I am cancelling my subscription.

Having waited three days for the carrier to not find my address ( no previous problems) I cancelled my order to be received by OK NO PROBLEM BUT THE MONEY BUILT UP IN MY ACCOUNT WILL BE RETURNED EACH MONTH BY MY MONTHLY SUBSCRIPTION

SO THERE IS NO MEANING To ‘BEING AN ‘ANGEL ANY LONGER’

This company model is doomed to failure

Been a member for many years but have this morning canceled my membership as the delivery of wine is either chaotic or non existent.
Its a real shame as they have some great wines and growers but the lack of organisation around deliveries is painful and frustrating.

a once reliable company is now a shambles
even specified paid for delivery dates are missed
they appear to be surprised its christmas !
second delivery in 2 weeks messed up

The quality is service is now bordering pathetic with deliveries being slow and sometimes late. Emails are responded to automatically and proper answers take a while to a materialise. The advertising and there so called free offerings are also misleading imo as they are not free, they are dependent upon orders being placed. I have an order outstanding - purchased last Monday and here it is Friday and still not despatched.

Sadly I would like to review the company with only two stars , I placed an order that was due to arrive on a certain date. This order was unfortunately not only cancelled once but twice due to an apparent unfortunate delay of not being put on the trailer for local delivery. I cannot state that the communication could
Not of been handled more efficiently by this company and sadly the review is due to their chosen courier and I think they should consider other options within this realm. I’m yet to try the wine but having looked briefly it’s interesting to say the least. I would like to state I grew up in pubs and wine bars and I’m hard to please so I expect the wine for most is pleasantly pleasing and do not take this review as a recommendation not to order on wine quality. I wish in my experience I could rate higher than two stars and this is only due the order I put was late for the purpose of the order and ultimately the downfall is the courier however the buck lies with the company sadly

rubbish delivery service , only half a consignment despatched . cannot get an update , customers services email says at least 72 hours to respond .
lots of oother wine companies out there . will be using them in future

Customer on/off over a few years. The wines can be very good - especially if you go for the highly rated ones (no big surprise!) The customer service has been fantastic and quick. I made a mistake, and they rectified it promptly without disputing it. Shows great customer care and integrity. If you like your wine, want to try something different, or want to save for wines for an event over time, it is highly recommended.

Need to stop with the tricky wording to get you into ordering product and adding credit to your account without being crystal clear about their intentions.

The first experience was when I had inadvertently signed up for a monthly bank on funds. No issues I would use it anyway. Second time was the dont miss out and we will remind you when the next vintage arrives in stock, just click here and we will remind you. Clicking here signs you up for a reminder one week before they will send you 6 bottles and charge you. Not today Josephine. Account cancelled and last box of wine ordered.

Easy to navigate website

Brilliant selection of wines and excellent service

Naked delivery service is chaotic. It involves walking around my area looking for my case of wine. Whilst staff are pleasant they appear unable to resolve the issue. Overall Naked Wines have gone downhill in the last few years and I’m glad to cancel my membership as it’s too stressful chasing up delivery.

Always receive lovely wines at keen prices - love to hear the stories of the suppliers and to help them on their journey - love being an Angel for the wineries across the world.

Been with Naked for many years great wines, but, their delivery model is a farce. Boxes left on the drive, the usual “we tried to deliver” emails. I can’t think of any other organisations that kocks up their deliveries as much. Yesterday the delivery drivers van broke down at the end of our drive, after fiddling around he got it going and drove off with out completing the delivery. Sure enough today we get the usual “we tried to deliver” mail. If there was anything that would lead us to cancel it would be delivery. Nice wine, but…

Was offered a great Angels deal - but I wasn't expecting how bloody good it was... and the wine was 'exceptional' - so damn good, I immediately purchased a second box. Hands down, the best selection I've ever ordered from any wine delivery service. Bloody brilliant! 5 stars!

Warning! The company signed me up to a subscription without me knowing and now I can’t remove my credit card from their account. I have to go to my bank to block it.

Naked Wines took a large amount of money from my account after I had cancelled it. Then delivered wine to an old address wherre I did not live, carried on doing so then told me it was all my fault when I found out and did not send any evidence to back up what they claimed. Strikes me as a desperate company with no customer accountablity.

Pertinent and engaging wine reviews, that make me want to support the growers