Naked Wines Australia Bewertungen 

5'646
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What's not to love ... funding winemakers to create deliciousness and being rewarded with an abundance of choice from the results ... some top level wines are the result and if you're not satisfied th... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Great concept. Understand production cost increase and thus selling prices. Seems since Naked was sold to OS, local wine selling prices for all producers have increased significantly and that can’t be... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had bought our wines from the local bottle shop but decided to give these guys a chance about 5 years ago and haven't looked back since. We like the fact we can support local wine growers and in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Honestly, Naked Wines has everything you’d ever want if you’re into wine. You get incredibly high-quality wine for ridiculously good prices. Because they cut out the middleman, you save $$ and get to... Mehr ansehen

Unternehmensdetails

  1. Weinhandlung
  2. auch in
  3. Lebensmittelanbieter

Informationen, die aus verschiedenen externen Quellen stammen

Our customers, called Angels, get better wines for their money by supporting some of Australia’s most talented independent winemakers.

100% Money Back Guarantee

These are the best wines you've ever tasted...

We believe that great wines should be a pleasure, not a privilege. Our customers crowd fund winemakers to make wines so delicious that we will give you your money back if you don't absolutely love them too.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

5646 Bewertungen

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4.2

Alle Bewertungen

(5'646)

81 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great wines

Great wines, amazing prices, and so easy to deal with. Love love love the ease of having a Wine Angel account. When money is tight I can easily put my account on holiday for the amount of time I require. Never any pressure to continually buy. It's all at your leisure.
And I haven't had a wine I didn't like

9. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Naked Wines is wonderful

Naked Wines wine selection is great with a simple, easy to use order app. I have been a customer for over 8 years. Their care and attention to detail, including addressing feedback promptly, has been exceptional. I really like trying new wines from small winemakers, reading their stories and interacting with them as well as helping them get established or grow their business. The Naked Wines in-app ratings system means I can keep a record of those wines that suited my palette and re-order easily. Overall an exceptional experience which I highly recommend.

25. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve had a great experience with Naked…

I’ve had a great experience with Naked Wines. I like the variety and the chance to discover wines I might not otherwise try. Supporting independent winemakers adds to the appeal. A good choice for anyone who enjoys exploring something beyond their usual bottle.

25. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I rely on Naked making the choices for…

I rely on Naked making the choices for me of which wine to try. They have been so good I just buy their recommended box of dozen Love sampling different whites, reds and especially their Prosecco varieties. Worth a try!

25. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great wines

I almost always get great wines. In all the years I have subscribed, I’ve only had a couple I didn’t enjoy and they were replaced. The orders are always prompt and delivered safely. I can’t recommend highly enough!

25. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Everything you do will re-subscribe you, even if they say otherwise.

Everything you do is a subscription and they won't refund it. That's half their business model - is that money will start coming out of your bank into an "Account Balance" they hold, but you won't get it refunded, you can only choose something. I got stung once like this, cancelled the subscription, decided to spend the account balance and got some wine, and bang, money coming out my account the following month - to interact with anything with them, is to re-subscribe. Saw an email from them 24th Sept explicity stating "You don’t need to become an Angel or make a monthly contribution to get it." - so I used the account balance again. Next month, money coming out of my account. Fool me twice, shame on me I guess. This is the sort of trickery the ACCC will jump all over, just need the reports.

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch your checkout: Opt-out selections do not save if you leave the page.

Be extremely careful when completing your order. If you deselect the recurring subscription options but leave the checkout page for any reason, the system automatically defaults back to opting you into the "Angel" membership upon return.
I am aware that Naked Wines has a policy to refund unspent monthly contributions upon account cancellation. However, consumer consent should be transparent, and users should not have to fight to claw back $120.00 in unauthorised fees due to aggressive checkout design. Save yourself the headache of having to monitor pending bank transactions and chase customer support to undo automated sign-ups. I have emailed support demanding the full reversal of my $120.00 and am currently waiting for a human response. Check your final invoice and bank account immediately after ordering.

12. Oktober 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Hi James, thank you for your review! We apologise for any misunderstanding, as it does sound like you may have registered as one of our Angels.

We send ongoing emails about the subscription, receipts for all orders that have been placed, and occasionally call our new customers. Plus, we include an onboarding booklet in the first order.

Our customer happiness team has organised a refund and has been in contact today.

Please reach out to the team on 1300 898677 if we can help further and once again apologise for the frustration.

Bewertet mit 1 von 5 Sternen

My credit card was debitrd $40 for this…

My credit card was debitrd $40 for this angel scheme I believe I was scamed into this wine club scheme. I contacted naked wines to refund this money & cancelled my subscription. No refund had happened ! They even replied to me stating people often get a schock when they see their bank account in debit.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Hi Jimbo, we apologise for any misunderstanding; we understand you may have bought a case that does promote a membership.

If you still need help with receiving your refund, please feel free to contact our friendly customer happiness team on 1300 898 677 or via email at chat@nakedwines.com.au, as we’re happy to help! Cheers!

Bewertet mit 1 von 5 Sternen

Hood-winked

When i was first offered the 'deal' for half price wines i thought great and i proceeded. Somehow in the sign up / details process, the company managed to trick me into signing up for an ongoing subscription which deducted $40/per month from my account. I was $180 down before i noticed. Im not one to be easily taken advantage of but this guys managed to go it. Took the food out of my kids mouth and the cloths off my back! Now i know why they are called Naked Wines....

7. Oktober 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Thank you for taking the time to share your feedback with us.

It is never our intention to make any customer feel misled or financially burdened. Clear communication regarding our membership terms is extremely important to us.

We do have some offers online that promote the membership. If you do need help with cancelling and receiving a refund, please do not hesitate to reach out on 1300 898677 and we will be happy to assist.

Bewertet mit 1 von 5 Sternen

Bad experience all round after first promo delivery.

Tracking non existent delivery left in open. Delivery takes to long. Angel account deceptive wine club account deceptive. Hard to find cancel link. Sneaky all round. Cancelled. Then deduction taken. Tried to call, all out in training?? Email sent. Tried three deliveries. The first was a promo. It came out ok. The next two one left at fence in plain view. The other I’m still waiting on with no ability to track through link and # provided. So. All around naked looks sneaky and bad faith.

5. Oktober 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Hi Phillip,

Thank you for taking the time to share your feedback with us.

Hearing about your experience with unhelpful delivery tracking, packages left unattended, unexpected account charges after attempting to cancel, and difficulty reaching support is deeply concerning.

If we can look into this further for you or help with your cancellation, please do not hesitate to reach out on 1300 898677. We would love the opportunity to hear back.

Bewertet mit 5 von 5 Sternen

Great value & range of wines

I have always enjoyed Naked wines. There's a great selection of wines, that you don't find everywhere else. I like knowing I'm supporting independent winemakers at reasonable prices. The customer service has been helpful when needed. Delivery is fast.

29. September 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Hi Cyndee, thank you so much for your lovely review and for your ongoing support of us here at Naked Wines and our Winemakers. We’re glad to hear that you’ve only had great experiences with us, and we’re committed to keeping up the momentum on that with you!

Bewertet mit 2 von 5 Sternen

Wines are good

Wines are good, but the whole automatically signing up purchasers to the Angel program is immoral and unethical. Give me reasons to sign up, sure, but doing it sneakily is just wrong. I didn't realise I had signed up until reading some other reviews. And what's more, what happens if NW go bust? Anything in your Angel bank will be forfeited. What's more, the 'market price' is made up - all their wines are exclusive to them, so they can say whatever they want for that number and then offer you an equally made up special price.

16. September 2026
Bewertung ohne vorherige Einladung
Naked Wines Australia-Logo

Antwort von Naked Wines Australia

Hi Jonathan, thanks for taking the time to email us regarding your account and for trying our wines.

We can see you purchased a membership case as your first order with us. The 'Angel Favourites Case' you ordered is our special promotional case, and choosing this offer places you down to become an Angel member. Our website explains that our Angels support talented, independent winemakers by investing $40.00 a month into their Naked Wines account to spend whenever they want. In return, our Angels receive exclusive wines, free bottles, and huge discounts of up to 30% off every day.

We also sent out a series of welcome emails to confirm everything before the contributions of $40.00 are processed.

Just to explain, our wines are exclusive to us, and the market price is based on the same grape, same region, and similar winemaking qualities.

If you would like more help with the membership or if it is not for you and you need help with cancelling, please reach out to our team on 1300 898677 (Monday to Friday 9am -5pm) or on chat@nakedwines.com.au

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