Most initial and simple questions have been answered easily enough by the app or on the website and my more complex questions were answered via a follow-up call. It is a super easy system to maintai... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great product, very helpful and supportive. Almost nothing to do to keep the water perfect. Very happy and highly recommend
Unternehmen hat geantwortet
I have only had my Naked pool system for a few months. So far so good. The customer service is exceptionally good. As I am new to the system so I take my water to be tested at the local pool shop and... Mehr ansehen
Unternehmen hat geantwortet
Pool has been in 4 years with out any problems until recently when the copper test stopped responding. I contacted Naked and got great advice to get it fixed. metals had fallen out of suspension in t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Swimmingpool
- Hallenschwimmbad
- Mineralwasserfirma
- Außenpool
- Poolbedarf
- Lieferant für Wasseraufbereitungsanlagen
Über Naked Pools
Vom Unternehmen geschrieben
Dive into luxury today and experience the future of swimming pool technology.
With the world’s best quality water on tap, Aussies appreciate the benefits of freshwater. Yet when it comes to our nation’s favourite pastime, we’ve all accepted that chlorine and saltwater were the natural order of things. Not anymore.
Our Freshwater Pool System will safely and effortlessly purify your pool water without need for adding chlorine, high salt or expensive minerals. The health benefits are crystal clear.
Aussies and people worldwide are waking up to this fresh-thinking alternative to chlorine, salt or mineral pools and are diving right in.
Fully Australian owned with 30 years combined industry experience in pool innovation, we developed our incredible freshwater system that uses copper and silver instead of harmful chemicals to filter and sanitise pool water while preventing algae growth. It’s the same technology used by NASA to purify drinking water. What you’re left with is healthy, rejuvenating, crystal clear water.
We’re passionate about innovation, service and the total customer experience. Setting new benchmarks for water quality in the swimming pool and spa industry, while delivering a product that is simple to use, has lower running costs and easy to maintain all year round is what we do.
Our primary focus is the experience our customers will enjoy swimming in a freshwater pool. As well as the water being crystal clear, with no more chemicals than your average tap water, the pool water has a much softer feel on the skin. Leaving you refreshed and rejuvenated with no residue on the skin and no need to shower or wash swimwear after swimming.
Not only better for the environment, a freshwater pool protects your investment over the long term as the pool water won't damage equipment, pool surrounds or the garden and landscaping.
With the world’s best quality water on tap, Aussies appreciate the benefits of freshwater. Yet when it comes to our nation’s favourite pastime, we’ve all accepted that chlorine and saltwater were the natural order of things. Not anymore.
Our Freshwater Pool System will safely and effortlessly purify your pool water without need for adding chlorine, high salt or expensive minerals. The health benefits are crystal clear.
Aussies and people worldwide are waking up to this fresh-thinking alternative to chlorine, salt or mineral pools and are diving right in.
Fully Australian owned with 30 years combined industry experience in pool innovation, we developed our incredible freshwater system that uses copper and silver instead of harmful chemicals to filter and sanitise pool water while preventing algae growth. It’s the same technology used by NASA to purify drinking water. What you’re left with is healthy, rejuvenating, crystal clear water.
We’re passionate about innovation, service and the total customer experience. Setting new benchmarks for water quality in the swimming pool and spa industry, while delivering a product that is simple to use, has lower running costs and easy to maintain all year round is what we do.
Our primary focus is the experience our customers will enjoy swimming in a freshwater pool. As well as the water being crystal clear, with no more chemicals than your average tap water, the pool water has a much softer feel on the skin. Leaving you refreshed and rejuvenated with no residue on the skin and no need to shower or wash swimwear after swimming.
Not only better for the environment, a freshwater pool protects your investment over the long term as the pool water won't damage equipment, pool surrounds or the garden and landscaping.
The ultimate swimming experience
Vom Unternehmen geschrieben
- Dive into luxury today and experience the future of swimming pool technology.
- Naked Pool water is equivalent if not better than most household tap water. No longer do you need high chemicals and chlorine in your backyard swimming pool. Have an easy to manage pool that saves you money, is better for the environment and leaves you feeling refreshed and rejuvenated after swimming.
- We're commited to our customers
- Naked Pools have an industry leading Complete Customer Care Plan to ensure your backyard oasis is everything it should be. Owning a pool for the first time can be overwhelming and our team are available to help guide and support you every step of the way. Once your system is installed, simply register your product via our Naked App and one of our team members will call you within the first two weeks to ensure you understand your new pool, our system and answer any other questions you may have. We'll even point you to our Freshwater Pool Specialists in your area if required. It's our company mission to have every Naked Pool owner having the best possible swimming experience in their backyard pool or swim spa.
Kontaktinformationen
10/48 City Link Drive, 4221, Carrara, Australien
- 1800 625 331
- sales@naked-pools.com
- naked-pools.com
4.8
Hervorragend
681 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt and helpful
Prompt reply and helpful. Great to have this service available to us. Excellent customer support.
8. Dezember 2025
Antwort von Naked Pools
Thank you for your review Carla, we really appreciate it.
Glad we could be of assistance. We do pride ourselves on providing exceptional support and service and we are happy to hear that is exactly what we have delivered for you.
Anything else we can help with in the future please let us know.
Regards
The Naked Pools Team.
Sales and Installation staff were Exceptional !!
Sales and Installation staff were exceptional ! Any queries were quickly answered and everyone we dealt with was knowledgeable, helpful and friendly.
Our New Naked system is working beautifully.
12. Dezember 2025
Antwort von Naked Pools
Thank you for your review Kim, we really appreciate it.
We do pride ourselves on providing exceptional support and service and we are happy to hear that is exactly what we have delivered for you.
Anything else we can help with in the future please let us know.
Regards
The Naked Pools Team.
Quick Response and Action
We got a quick response to our request to Australia and the New Zealand distributor was requested to help us. They were very helpful and solved our problem quickly.
Good old fashion customer care. What else could you ask for. It’s a great product with great backup
8. Dezember 2025
Antwort von Naked Pools
Thank you so much for your review Errol, we really appreciate the positive feedback.
Glad we could get the issue resolved for you asap.
Anything else we can help with please let us know.
Regards
The Naked Pools Team
Great support and fast turnaround!
The Naked Pool support team is very responsive and quick to act. Every time I reached out, they replied promptly and resolved the issue with an impressive turnaround time. Professional, efficient, and easy to work with. Highly recommend their support service!
11. Dezember 2025
Antwort von Naked Pools
Thank you for your review, we really appreciate it.
Glad we could get your issue resolved asap. We do pride ourselves on providing exceptional support and service and we are happy to hear that is exactly what we have delivered for you.
Anything else we can help with in the future please let us know.
Regards
The Naked Pools Team.
We are absolutely thrilled with our…
We are absolutely thrilled with our Naked Pools system! The water is noticeably clearer, softer, and completely chemical free
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Naked Pools
Hi Rebecca, thank you so much for your glowing review, we are glad you are loving the Naked Freshwater experience.
Anything we can help with in the future please let us know.
Regards
The Naked Pools Team
No issues with the system so far.
12. Dezember 2025
Antwort von Naked Pools
Thank you for your review Stephen, we really appreciate it.
Regards
The Naked Pools Team
Antwort von Naked Pools
Hi Rebecca.
Thanks so much for taking the time to post your review - we really appreciate it and are always happy to help.
If you need assistance in the future, please reach out.
Regards
The Naked Pools Team
Great Customer service
Great Customer service. Prompt reply to my email enquiry. Very efficient in solving my issue.
8. Dezember 2025
Antwort von Naked Pools
Thank you for your review Ben, it is greatly appreciated.
Glad we could get that sorted for you asap.
Anything else we can help with along the way please let us know.
Regards
The Naked Pools Team
Antwort von Naked Pools
Thank you for your review Vasanth, it is greatly appreciated.
Anything else we can help with along the way please let us know.
Regards
The Naked Pools Team
great to deal with
25. November 2025
Antwort von Naked Pools
Thank you for your review, James. We really appreciate it.
Glad we could assist,
Anything else we can help with in the future please let us know.
Regards
The Naked Pools Team
Easy to claim online
Easy to claim online, quick and easy repair from the service department.
3. Dezember 2025
Antwort von Naked Pools
Thank you for your review Peter. We really appreciate it.
Anything else we can help with in the future please let us know.
Regards
The Naked Pools Team
Great servive by everyone at Naked Pool
All Naked Pool staff were very helpful and professional, Tim replied to my emails promptly and was able to able to solve my enquiry.
Excellent product.
3. Dezember 2025
Antwort von Naked Pools
Thank you for your review Steven, it is much appreciated.
Glad to be of assistance, anything else we can help with in the future please let us know.
Regards
The Naked Pools Team
Brilliant Service from the Naked team
25. November 2025
Antwort von Naked Pools
Thanks for the review.
As always we are here to help.
Regards
The Naked Pools Team
Friendly check in
Friendly check in, to see if I needed help or had questions with my new system.
Handover will have shortly with pool builder, at the moment they are cleaning and maintaining it until then.
2. Dezember 2025
Antwort von Naked Pools
Thanks so much for your review Sharon, we really appreciate it!
If you require any assistance in the future please let us know, we're always happy to help.
Kind regards,
The Naked Pools team.
Good prompt service
21. November 2025
Antwort von Naked Pools
Hi Naissus,
Thanks so much for your review, we really appreciate it.
If you need help again in the future please let us know.
Kind regards,
The Naked Pools Team.
Just excellent service once again
20. November 2025
Antwort von Naked Pools
Thanks for taking the time to post your review, we're so happy we could help!
Kind regards,
The Naked Pools Team.
Quick and concise as usual.
24. November 2025
Antwort von Naked Pools
Hi Bjarne.
Thanks again.
Anything else we can help with please let us know.
Regards
The Naked Pools Team
Impressively quick support service
The support service was amazingly quick at responding to my query and worked with me to understand the system better. I was very impressed
18. November 2025
Antwort von Naked Pools
Hi Sandra.
Thank you for your review, we really appreciate it.
Glad to hear you are loving the Naked Freshwater experience along with the customer support that we pride ourselves on.
Anything else we can help with along the way please let us know.
Regards
The Naked Pools Team
Such great communication from Lannon…
Such great communication from Lannon and the team.
16. November 2025
Antwort von Naked Pools
Hi Casey.
We really appreciate your review.
I will be sure to pass on your feedback to Lannin and the team.
Anything else we can help with please let us know.
Regards
The Naked Pools Team
Great service
Quick responses, clear instructions, and then a well-organised visit when my pool filter needed a software fix. Love my naked pool and the service completes the experience.
6. November 2025
Antwort von Naked Pools
Hi Giles.
Thank you for such a glowing review, we really appreciate it.
Glad to hear you are loving the Naked Freshwater experience along with the customer support that we pride ourselves on.
Anything else we can help with along the way please let us know.
Regards
The Naked Pools Team
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