I received an email reminding me of a credit I had available for a purchase. Unfortunately, the code included in the email did not work when I tried to check out. I reached out to customer service via... Mehr ansehen
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Das sagen Bewerter
I love NAIL BOO. Their customer support is always friendly and answers my questions. Love the product too. I did my nails for the first time last week and they lasted 8 days without chipping or b... Mehr ansehen
Unternehmen hat geantwortet
I haven’t actually tried the dip powder yet, I accidentally checked out when I wasn’t ready to and panicked. I emailed their support team to help me get refunded and/or cancel my order and faith respo... Mehr ansehen
Unternehmen hat geantwortet
I started with the Ultimate At-Home Dip Manicure Kit. There was a learning curve but I’m on my third color and just received several more colors because I loved them so much. One tip is to store the b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nailboo
Vom Unternehmen geschrieben
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Kontaktinformationen
Vereinigte Staaten
- nailboo.com
4.0
Gut
1972 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Horrible customer service!
At first my order never arrived, then it arrived however it’s missing not only the 2 free nail kits that are advertised, but some of those dips are terrible!!! No point in emailing them because they totally ignore you!!…. Actually it didn’t all ship!!! It was supposed to come with 2 free gifts according to my order page… and ur company pulled a switcheroo on me… AFTER my purchase I was told… oh no u do t get those free gifts… its an error… well i would not have placed 250$ worth of orders had i known i was getting short changed and your company refuses to fix THEIR mistake!!
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Nailboo
Hey boo💖 — We are so sorry to hear you’ve been feeling frustrated! I checked your message history, and it looks like our team did respond and explained that your order was split into multiple shipments to ensure everything arrived safely. Your full order, including the items from that promotion, was shipped and delivered.
If there’s still anything missing or you’d like us to double-check specific items, please don’t hesitate to reach out again — we’re always here to help make things right. 💅✨
The product is pretty easy to use even…
The product is pretty easy to use even for someone that’s not really good at doing nails!! It’s looks amazing hold well. Overall I’m happy
31. Oktober 2025
Antwort von Nailboo
That’s awesome to hear! 💅✨ We’re so glad you found the process easy and that your nails are looking amazing! Thanks for sharing the love! 💖
Not as advertised
They advertise it as super quick and easy. It is not at all like they advertise. It is very time consuming. Also doesn’t apply well unless you’re someone who is very experienced. I feel like it’s going to come off soon since it’s already lifting.
30. Oktober 2025
Antwort von Nailboo
We’re so sorry to hear you didn’t have the smooth experience we aim for 💕. It can definitely take a little practice at first! Here are a few quick tips that might help next time: make sure to prep your nails really well by buffing and cleaning with alcohol, apply thin, even coats of base, and give your activator 2 full minutes to harden before filing or sealing. That usually helps prevent lifting and uneven texture.
If you’d like more personalized help, our team would be happy to guide you — just reach out to us at support@nailboo.com
💅✨
Amazingggggggg
Using it for the first time and so excited to use they accidentally sent something that was wrong but they are resending why I need and responded fast looking foward to ordering more. 🩷
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Nailboo
Aww, that’s wonderful to hear! 💖 We’re so glad our team was able to jump in quickly and get things sorted for you! Enjoy your first mani—we can’t wait to see what you create and have you back for more Nailboo fun soon! 💅✨
Antwort von Nailboo
Oh no! 😢 That definitely shouldn’t happen. We want to make this right for you! Please reach out to us at support@nailboo.com
and include a photo of the container so our team can take a closer look and get a replacement or solution sent your way. 💅💖
Antwort von Nailboo
Yay! 🎉 So glad to hear that! We worked hard to make the kit super user-friendly, so it means a lot knowing the instructions were clear and you had a smooth experience. Keep rocking those manis! 💅✨
Awesome value
The kit was easy to use and had great instructions and tips. My nails looked anwesome even on my first try! I covered the cost of a trip to the nail salon with just one application. I have no doubt this kit will last me a long time and save me hundreds of dollars.
29. Oktober 2025
Antwort von Nailboo
Ahh we love to hear that! 😍 It sounds like you nailed it (pun intended 💅)! We’re all about making salon-quality results easy and budget-friendly, so it’s awesome to know the kit paid for itself on day one! Thanks for sharing the love—and enjoy all the money you’ll be saving! 🥂
Antwort von Nailboo
That's so great to hear! 🥰 We're thrilled you're loving the product! If you ever need tips, inspo, or have any questions, just give us a shout. Happy dipping! 💅✨
This product is not what it claims
This product is not what it claims. I followed all directions and nothing came out right. I will be returning this item for a refund. None of the glitter or flowers attached. I will be going back to my uv gel polish. I thought this would be more time saving, no it's not.
29. Oktober 2025
Antwort von Nailboo
Oh no, we’re really sorry to hear about your experience. 😞 That’s definitely not the result we want for you. It sounds super frustrating, especially when you followed all the steps.
We’d love a chance to make things right—whether that’s helping troubleshoot what went wrong or processing that return for you, no problem at all. 💌 Just let us know what you prefer, and we’ve got your back. Feel free to message our team at support@nailboo.com.
Worth every penny!
The cost of my starter box has already paid for itself. Products are quality. Pleased with the results!
28. Oktober 2025
Antwort von Nailboo
That’s amazing to hear! 🙌 We love when the starter box becomes a total game-changer — great value and salon-quality results right at home! 💅✨ So glad you're pleased with everything.
I love your product
I love your product and only use Nailboo for my manis. Your delivery process is slow, and once received, there was an error. Customer service was very helpful and fixed the problem right away.
29. Oktober 2025
Antwort von Nailboo
Thank you so much for sticking with us and for the kind words! 💖 We're thrilled to hear you love Nailboo for your manis—that means the world to us! 🥰
We’re sorry to hear about the slow delivery and the error—we know how frustrating that can be. But we're really glad our customer service team was able to get things sorted for you quickly! 🙌 We’re always working to make the whole experience even better for you. Thanks again for the support! 💅✨
Miscommunication/malfunctioning service?
Received an email confirming delivery. DHL tracking says parcel is still en route. Asked via another email to review a product not yet received...
4. November 2025
Antwort von Nailboo
We are really sorry for the confusion! It sounds like the email you received was referring to the email being delivered—not the actual package.
We checked your tracking, and good news: your order is now out for delivery! 🚚📦 You should have it very soon. Thanks again for your patience, and feel free to reach out at support@nailboo.com if there's anything else!
The product is super easy to apply and…
The product is super easy to apply and the “how to” is very detailed! Customer service is also prompt and easy to work with! Love all the color options! Will order again
29. Oktober 2025
Antwort von Nailboo
Yay! We love hearing that! 💖 So happy the application was a breeze and the how-to’s were helpful. Our team will be thrilled to know you had a great experience with customer service too! 🙌 And yes — all those color choices make it hard to pick just one, right? 😍 Can’t wait to see what you try next!
Antwort von Nailboo
That’s awesome to hear! 🌟 We’re so glad you’re loving the colors and how fast they dry — makes DIY manis a breeze, right? 💅✨ Thanks for sharing the love!
10 out of 10!
I am not one to usually do my nails but on a whim I wanted to try their nail dip powder kit and I’m obsessed. I got the thermal color change dip and I couldn’t be more pleased with it. It was easy too! I was worried it would be difficult but it really wasn’t. As a teacher and a college student I work with a lot of paperwork and do a lot of typing and this stuff lasts! 10 out of 10 would recommend!
28. Oktober 2025
Antwort von Nailboo
That’s amazing to hear! 😍 We’re so glad you took the leap and tried our dip powder kit—and even happier it exceeded your expectations! The thermal color change shades are such a fun touch, right? 🎨✨
It sounds like you’ve found the perfect combo of long-lasting, easy, and fun—especially with your busy teacher & student life. We love that you’re loving it! 💅📚
Thanks a ton for the glowing review—we appreciate you! 💖
I just purchase my second order of…
I just purchase my second order of Nailboo for my daughter and I. Total of 12 colors. The process of using the product is so easy. ❤️ all the colors that I have. No saloon,Just here at home taking my time 😁💅💅💅
11. Oktober 2025
Antwort von Nailboo
Yesss! 💅😍 We love to hear it—12 gorgeous colors and all the fun right at home? That’s some serious #NailGoals! 🙌✨
Nothing beats skipping the salon and getting creative at your own pace—especially when it’s a mother-daughter nail day! 💖 We’re so happy you’re loving the shades and enjoying the process. You two are total Nailboo pros!
Thanks for sharing the love—can’t wait to see what colors you try next! 🎨😊
Haven’t received product
Haven’t received product. Plus my dermatologist told me that pure acetone is the worse thing I could to my thin and cracked nails. Requesting a full refund.
27. Oktober 2025
Antwort von Nailboo
Hey Boo! Your order is still out for delivery. You can refuse the package when it arrives for a full refund. 🙌✨
This has been a game changer for me and…
This has been a game changer for me and my daughter who loves to have her nails done. Love how it reinforces your nails and no need to file down or use UV light. Try it and save money by avoiding monthly visits to the nail shop.
26. Oktober 2025
Antwort von Nailboo
We absolutely love hearing this! 💖 It’s awesome that you and your daughter are bonding over beautiful, strong nails—and saving those nail salon trips! 🙌
No UV light, no filing, just gorgeous nails that last—that’s what we’re all about. So glad our kit has been a game changer for you both! 💅✨
Thank you for sharing the love—you two are Nailboo naturals! 😍
I love that I have an option of doing…
I love that I have an option of doing my nails at home! Well worth it!!
26. Oktober 2025
Antwort von Nailboo
🏠💅 Love that for you! Nothing beats salon-quality nails from the comfort of home—and we're so glad you're enjoying the convenience. Totally worth it! 😍✨
100%
I have applied the product once and it is still holding up well after two weeks, with no chips. It is also very easy to apply.
26. Oktober 2025
Antwort von Nailboo
That’s amazing to hear! Two weeks chip-free and still going strong—that’s what we love to see! So glad you're finding it easy to apply too. Keep rocking those flawless nails! 💅✨
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