I received an email reminding me of a credit I had available for a purchase. Unfortunately, the code included in the email did not work when I tried to check out. I reached out to customer service via... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love NAIL BOO. Their customer support is always friendly and answers my questions. Love the product too. I did my nails for the first time last week and they lasted 8 days without chipping or b... Mehr ansehen
Unternehmen hat geantwortet
I haven’t actually tried the dip powder yet, I accidentally checked out when I wasn’t ready to and panicked. I emailed their support team to help me get refunded and/or cancel my order and faith respo... Mehr ansehen
Unternehmen hat geantwortet
I started with the Ultimate At-Home Dip Manicure Kit. There was a learning curve but I’m on my third color and just received several more colors because I loved them so much. One tip is to store the b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nailboo
Vom Unternehmen geschrieben
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Kontaktinformationen
Vereinigte Staaten
- nailboo.com
4.0
Gut
1972 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Antwort von Nailboo
Hey boo! 😊 I totally understand how waiting can feel a bit frustrating. Just a heads-up — your replacement order that was processed yesterday has already been fulfilled and is now awaiting pickup by the courier. Once it’s scanned in, you’ll see tracking updates soon. Thanks so much for your patience! 💅✨
I am so happy with my dip set
I am so happy with my dip set. It was tricky the 1st time (I had to get a feel for applying the base coat thinly enough), but the 2nd time I tried, it was awesome. It looks like I got my nails professionally done. With the cost of gel/dip manicures, this kit pays for itself after using it twice. And I have tons of manicures coming...getting 6 colors, this will last for so long! I'm so very happy with this purchase.
22. Oktober 2025
Antwort von Nailboo
Yay! 💖 We’re so thrilled to hear that you’re loving your dip kit! The first try can definitely take a little practice, but once you get the hang of applying that thin base coat—it’s a total game changer. 🙌 You’re absolutely right—it really does pay for itself and gives salon-quality results right at home! Enjoy all those gorgeous manicures ahead! 💅✨
Not for single person applying
Very hard to apply base coat, activator and top coat yourself. Would work with two people. Once the gel gets onto your skin or under the nails, it is almost impossible to remove.
22. Oktober 2025
Antwort von Nailboo
Thanks so much for your feedback! 💕 Applying the liquids can be a bit tricky at first, especially the base coat since it sets quickly. The key is to work on one nail at a time and apply thin, even layers while keeping the brush away from the skin and cuticle. If any product does get on your skin, a small angled brush dipped in acetone works great for cleanup before it dries. Once you get the rhythm, it becomes much easier—promise! 💅✨
Issues with website
I love this product but have had multiple issues with trying to check out and it not loading to check out all of the way.
22. Oktober 2025
Antwort von Nailboo
Thanks so much for loving our product! 💖 I’m so sorry you’ve had trouble checking out—that’s definitely frustrating. If the page isn’t loading all the way, try clearing your browser’s cache or using a different browser or device. If the issue keeps happening, just send us a quick message at support@nailboo.com—we’ll make sure your order goes through smoothly! 💅🛍️
I have reached out to customer service…
I have reached out to customer service for a while now with no real resolution
29. Oktober 2025
Antwort von Nailboo
Hey boo! 💖 One of our team members actually responded to your email that was just sent in today — you should see a reply in your inbox shortly! Please check your spam or promotions folder just in case it landed there. ✨
Still waiting for order
They split up my order and have yet to send me the second half which has the starter kit. I still have not received any tracking info about the remainder of my order although it says it’s been shipped. I reached out to the vendor via their email and have not gotten a response. Still waiting….
21. Oktober 2025
Antwort von Nailboo
Hey boo! 👋 Your order was shipped in one shipment only, so everything should arrive together. If you notice anything missing, please reach out to our team at support@nailboo.com
and we’ll be happy to help you out right away. 💅✨
I am enjoying the dip products very…
I am enjoying the dip products very much! My nails have never grown so well and they are stronger than they have ever been too!
24. Juni 2025
Antwort von Nailboo
Aww we love hearing that! 💕 So glad you’re enjoying the dip products and seeing such great results — strong, healthy nails are what it’s all about! 💅✨ Keep rocking that mani!
Less is better
Received items in a reasonable time! Need to realize more is not always better; don't need to be over zealous about the dipping. Gets better and easier each time with great results!
21. Oktober 2025
Antwort von Nailboo
Love this! 🙌 You’re absolutely right — a little goes a long way with dipping! Once you get the hang of it, it just keeps getting easier and those results speak for themselves 💅✨ Great job!
I am missing 3 items from my order and…
I am missing 3 items from my order and I have not yet received any answers yet.
25. Oktober 2025
Antwort von Nailboo
Hey boo! 👋 One of our team members has already responded to your email to help get this sorted out 💌 Please check your inbox (and spam/junk folder just in case). We’ll make sure those missing items are taken care of for you ASAP 💅✨
Great customer service!
My order was missing something and they immediately replaced it. I’ve already dipped my nails, and I can say that there is a learning curve for sure. It was easy though. And I went with a glitter for the first one because it’s much more forgiving. Highly recommend!
27. Oktober 2025
Antwort von Nailboo
Yay! 💕 So happy to hear our team got your replacement sorted quickly and that you’re already dipping away! You’re totally right — there’s a little learning curve at first, but once you get the hang of it, it’s so easy and fun. And glitter is the perfect choice for your first set — super forgiving and always gorgeous ✨💅
Antwort von Nailboo
Hey boo! 👋 Good news — your order is now out for delivery 🚚💨 It should be arriving very soon! Keep an eye on your tracking for the latest updates. 💅✨
I still have not recieved my starter…
I still have not recieved my starter kit. It has already been reordered. Very disappointed
21. Oktober 2025
Antwort von Nailboo
We totally understand your frustration, and we’re sorry for the delay. The good news is your kit is scheduled to be delivered tomorrow, October 30 📦💅 Hang in there—it’s almost at your doorstep!
First shipping problem I've had.
I have been buying nail procts from Nailboo for 4 or 5 years and never had a problem, that is until now. I ordered 5 items that came in 4 shipments in the course of at least a month. In between shipments I had to inquire via email about what I had not received. They would ask for photos of the items I did get before sending the rest of the order. This happened twice. With that said, as frustrating as it was, I will continue to buy from them. At least they maintained communication and fixed the problem (eventually). Their nail products seem to be of good quality, they have a lot of instructional information and periodically have good sales. For now, I will continue to be a loyal customer.
20. Oktober 2025
Antwort von Nailboo
We really appreciate your honesty and loyalty. 💕 We’re so sorry for the frustration—that’s definitely not the smooth experience we aim for. Thank you for your patience while our team worked to make things right 🙏. We’re thrilled to hear you’ll continue with us and that you love the quality and support we provide 💅✨ Your loyalty means the world!
Found exactly what I wanted
I was happy to find exactly what I was looking for. I wanted a dark red glitter dip powder and I found 3. I also needed the dip essentials and found them at a discount.
28. Oktober 2025
Antwort von Nailboo
That’s awesome! 💅 We’re so glad you found exactly what you were looking for — dark red glitter is such a stunning choice! ✨ And nice snag on the dip essentials at a discount, too. Can’t wait for you to try everything out! 💖
Great customer service!
I appreciated that they took the time to look into a situation I had with a purchase and took care of it in a timely manner! I’m new at doing powder but so far I’m having fun with it! Beautiful colors!
28. Oktober 2025
Antwort von Nailboo
Aww, that’s wonderful to hear! 💅 We’re so glad our team was able to help you out quickly, and it’s awesome that you’re having fun with your dip powders! You’re going to love experimenting with all those beautiful colors—welcome to the Nailboo family! 💖
ur app is confusing and a pain
ur app is confusing and a pain, item in cart later werent or showed as dbl the price for the same number of items, idk what was happening, finally figured it out a week later.
28. Oktober 2025
Antwort von Nailboo
We totally get how frustrating that must’ve been—thank you for hanging in there! Our app is currently being updated, which may have caused those glitches with your cart and pricing. Everything should smooth out once the update is complete. 💖 Thanks for your patience while we work on improving your shopping experience!
I loved the product
I loved the product, but unfortunately the colors i chose were missing in the package.
I didn’t receive date night, was substitute for other.
10. Oktober 2025
Antwort von Nailboo
Hey boo! 💅 We’re so happy to hear you loved the product, but I’m really sorry that one of your chosen colors was missing. That’s definitely not the experience we want for you. Please reach out to our team at support@nailboo.com, and they’ll help sort out the missing Date Night shade for you right away. 💖
Antwort von Nailboo
That’s awesome! 💅 We’re so glad your order arrived right on time. Hope you love everything and enjoy your Nailboo experience! 💖
Antwort von Nailboo
Yay! 💅 We love hearing that—fast and easy is what we’re all about! We can’t wait for you to get your products and start creating some gorgeous nails. 💖
Antwort von Nailboo
We’re so glad to hear you found it easy to order and loved all the powder options—that’s exactly what we aim for! The kit is definitely beginner-friendly, so you’re in good hands. You’ll be dipping like a pro in no time! 💖
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