My sister was very happy with her package. My brother in law also loved it. Everything was perfect and organized well and instructions were followed. Thank you so much.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Placed two separate orders & never received them despite being told they were delivered. Dealing with customer service for weeks was frustrating. Chat with Teresa proved incompetence. Asked for... Mehr ansehen
Unternehmen hat geantwortet
ABSOLUTELY TERRIBLE!!! DO NOT USE THIS COMPANY Ordered a gift for a special birthday within 8 weeks - and despite payiing for express postage, and continued apologies for delay, lie upon lie upon l... Mehr ansehen
Creating something so personal and heartfelt. So many options It's different from all the other personalized items I've received in the past. When I got it, I cried. So beautiful. It's one of the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Adhering to the basic concept of "Music gives us power", My Spotify Plaque was established in 2020. We are committed to creating music decorations that can improve the quality of life, such as night lights, plaques, keychains, blankets, paintings, jewelry, and others. In My Spotify Plaque, you customize photos and songs as you wish. And it decorates your room with your sweetest smile and your favorite song.Adhering to the basic concept of "Music gives us power", My Spotify Plaque was established in 2020. We are committed to creating music decorations that can improve the quality of life, such as night lights, plaques, keychains, blankets, paintings, jewelry, and others. In My Spotify Plaque, you customize photos and songs as you wish. And it decorates your room with your sweetest smile and your favorite song.
Kontaktinformationen
Vereinigte Staaten
- c.s@myspotifyplaque.com
- myspotifyplaque.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 35 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
EXCELLENT CUSTOMER SERVICE!!!
I'm VERY impressed by their level of professionalism and how quick they are to respond. I had an issue with my order and they responded right away and resolved the problem. I definitely recommend this company and I'll be buying from them again.
Terrible
Terrible. Just absolutely terrible. If you looking to order something, and have them deceive you on what it actually is you are ordering, then go with these chumps. I had ordered what looked to be a 3D printed image of me along with little 3D printed accessories in an action figure packaging. Nope, just a picture of it where they didn’t even get the picture I sent them correct, they forgot my eyebrows. What a piss waste of $60. You’d be disgusted if you seen what they sent me for what I paid. It’s just unreal, and again, dishonest. I post this so no one else has to get taken advantage of, thinking they get something great and wind up with shit. If there is a way to contact the person to make sure it’s not just a little shitty made photo, I would definitely do that, so you don’t wind up wasting your time and money
The pictures and music is so clear
The pictures and music is so clear. Customer service are kind and prompt if any issues. I have purchased more for loved ones.
Great product
Plaque was easy to design and order. Arrived promptly and worked great.
Sturdy magnet
Amazing
I bought this for a present for my partners birthday. He loved it!! I absolutely loved the product. They had it shipped quickly, and everything was in perfect condition and looked amazing. Once it arrived in Australia, I was having severe difficulty with the delivery team who received my item, but the customer support team (I was in contact with Vicky) was amazing. She was replying straight away to my emails and she put in so much effort to help me receive my order. 10/10 product, 10/10 customer care.
Excellent
Excellent. Vivian was very professional and kind. She helped me in the whole process and instructed me on what to do. She has excellent people’s skills and manage with kindness and professionalism. Thank you!
Customer services was great!
Customer services was great!
Awful customer service
Card came and my son’s face is hidden by the writing on the card, I didn’t understand why they didn’t move the photo up more (it was a Pokémon style one). Emailed them to see if we can get a new one so you can see my child’s face and no reply, chased up twice and nothing.
Poor customer service
Elsie was very prompt with her response…
Elsie was very prompt with her response and handled my situation was resolved in less than a day! This company has gone above and beyond!
I placed an order a month ago
I placed an order a month ago, it was supposed to be delivered yesterday and said out for delivery. Tha post man was here but no package. I checked the tracking and it said "no such number" that is in fact my address and now my package is being sent back to the sender. I requested a refund as I am very upset but no one will help me.
Customer Support was fantastic
Vivian was fantastic - her communication and support was top notch. She truly helped me with a delivery issue, was compassionate and understanding. Because she provided me the correct details the shipper had not given us, I was able to track the package down the address it was delivered to (the shipper delivered to the wrong address, not the fault of the company at all). Never once did she ever fail to lose patience with me or the situation and because of that I knew we find a solution. Thank you!!! Means a lot to us. The product is amazing - just what we hoped for. It was a gift during a very difficult time for our family and meant a lot to us - so even more special she could assist us with this purchase.
Scammers
Wrong color, extremely undersized, could’ve said that the gift box lights and box don’t include a gift box 30 dollars for a piece of plastic. absolute scam do not order from them
Customer Service - Vivian's attention to resolving an…
Vivian's attention to resolving an issue with my order was outstanding. She diligently worked with me until my issue was resolved. Definitely would recommend and use this company again.
Great quality I was really nervous…
Great quality I was really nervous cause I’ve never ordered from these guys before but the picture came out awesome and it came right on time. Plus audio sounds good too
Top Quality
Items were of top quality ,sound superb and shipping was fast
Tne musical photo magnet was everything…we wanted
Tne musical photo magnet was everything I wanted. We received a similar magnet as a gift 🎁 and were able to get your website easily through our gift giver.
Quality product
Quality product , exactly what I asked for!
overall experience is good
overall experience is good. Was a bit worried in the beginning but got the product as I wanted. The customer service was good. They responded promptly and you can tell they want to do good business.
What a great idea!
What a great idea! As my bff & I approach 50 years of being friends, finding new, different, meaningful gifts is sometimes challenging. Putting a favorite photo of us with "our" song was the perfect birthday gift this year.
Amazing product and customer asservice
Amazing product and customer service. Thanks for your quick and caring help.
Ray
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