Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create pro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company is a plain fraud. I received the $35 card and it is being declined EVERYWHERE. Tried to call their "customer service" -- it is an automated system that provides bunch of useless info. Mos... Mehr ansehen
Unternehmen hat geantwortet
I have used virtual prepaid Visa cards from MistPlay that are activated through myprepaidcenter.com multiple times without a single problem but I recently received 3 cards that I have not been able... Mehr ansehen
Unternehmen hat geantwortet
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Kontaktinformationen
Vereinigte Staaten
- myprepaidcenter.com
1.3
Ungenügend
1096 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Major Inconvenience by My Prepaid Center, My Card Wallet App
I received a $24 virtual Mastercard gift card from a settlement, when I tried to use it at a restaurant card got declined since. it turns out that merchant charges temporary 20% gratuity, I was told by Card Wallet customer service that the address you put in the app for the card has to be the one they have on file, so I went to log into the My Card Wallet app to update the address, instead I got a pop up message that I am locked out so I couldn't correct my address, so I went to My Prepaid Center I couldn't log in to see if the address needs to be corrected, (the address they have on file doesn't have an apartment unit number so that may be the error) according to MyCard Wallet customer service I am locked out, they said try to log in in 24 hours, I actually lost earnings in the amount of hours I spent trying to get access to a virtual Mastercard that I rece for a class action settlement, why is it that recipients of these virtual cards now have to deal with both My Prepaid Center and My Card Wallet app
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Candice,
Thank you for sharing your experience with us. We are sorry to hear about the difficulties you encountered with the temporary gratuity hold at the restaurant, the address mismatch, and the lockout issues when trying to update your information in both MyPrepaidCenter and the My Card Wallet app. We understand how frustrating this has been, and we want to assist you directly so we can look into your card details and help you regain access. Please check your email for a message from noreply.notifications@trustpilot.com so you can securely provide your information and allow us to continue supporting you.
Regards,
Maurice V.
Myprepaidcenter.com
Wish I could give them 0 stars
Wish I could give this awful company zero stars because I’ve never had a smooth transaction experience using them. Why are they still in business with no much complaints. Today I tried several times to use the debit card balance to reload onto Amazon gift cards but it keeps getting rejected. I tried using the card at their preferred retailers and the same thing, rejected, rejected.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Dear Bussie,
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the ongoing difficulties you’ve experienced when trying to use your prepaid card. We understand how frustrating it must be to face repeated declines—whether on Amazon or at preferred retailers—and we want to make sure we look into this thoroughly for you. To move forward and properly investigate what’s causing these rejections, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the details we need to assist you. Please check your inbox when you can, and we’ll be ready to help.
Warm regards,
Josh R.
Myprepaidcenter.com
I'd give it zero stars but that's not…
I'd give it zero stars but that's not an option. I received a prepaid card as a gift, but I can't add it to my wallet, the card is declined, I called the help number and it says it's been blocked for security reasons and no one answers the phone. No way to get help when you login. Total scam. Don't know why any company would use this scam of a prepaid company for their "gifts".
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Dear Sam,
Thank you for taking the time to share your experience, and I’m very sorry to hear about the trouble you’ve had with your prepaid card. We understand how frustrating it is when a card can’t be added to a wallet, is declined, or becomes blocked for security reasons—especially when you’re unable to reach support. We want to help resolve this as quickly as possible, and we’ve reached out through Trustpilot to gather the information needed to review your card and assist you further. Please check for an email from noreply.notifications@trustpilot.com so we can continue working with you directly. We appreciate the opportunity to make this right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/18/2026:**
Hello Sam, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
WORST Prepaid Card experience in my…
WORST Prepaid Card experience in my life.
I've gotten 2 of these from my employer and none of them work, I've tried calling them but good luck with that, you will be thrown into an endless loop of Machines when calling their line, I will refuse any gift card from this provider moving forward.
UPDATE: DO NOT TRUST THEIR REPLIES, THE NUMBER THEY QUOTED IS NOT "THEIR TEAM'S" IT IS JUST A INFINITE LOOP OF ROBO PROMPT THAT TAKE YOU NOWHERE.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hi there,
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced with your prepaid cards and with reaching our support team, and we understand how frustrating this must have been. We would like to assist you directly and investigate what happened with both cards. Please look out for an email from noreply.notifications@trustpilot.com so we can securely gather the information needed to help resolve this for you.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Online MC has not been…
Online MC has not been accepted/declined at over a dozen vendors. I contracted BHN over four weeks ago to have the funds deposited to my Venmo, and now the balance is $0. But nothing has been transferred. Contacted BHN who advised the balance is zero because the card has been "retired" but the agent doesn't even know that means??
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hi there,
Thank you for taking the time to share your experience. We’re sorry to hear that your online Mastercard was declined by multiple vendors and that the recent status of your card has caused confusion. We’d really like to take a closer look at what happened with the Venmo transfer request and the “retired” status mentioned by the agent. Please check your inbox for an email from noreply.notifications@trustpilot.com so we can securely gather your account details and assist you further. We’re here to help resolve this as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
DO NOT THROW AWAY YOUR MONEY - THEY DO NOT HONOR CARDS
On three occasions I have encountered fraud with myprepaidcenter gift cards. The first two happened in 2023, with two cards, each valued at $150. I was unable to activate the cards as they had already been used entirely by the time I activated them. I was able to speak to customer service at that time and I submitted claims with original receipts, etc., three times before I gave up. They did not ever respond. Most recently I received a card valued at $350. I used it one time for $97.47. When I went to use it again I had insufficient funds for a $35 purchase. I logged in and there is a starting balance of $350, no transactions listed and an ending balance of $24.22. You cannot speak to a person, there is not a fraud department and most infuriating of all; I cannot even see the transactions of the fraud to dispute it. This company sucks, you cannot speak to a person any longer. Though even three years ago when you could, they didn't fix anything. DO NOT WASTE YOUR MONEY, YOU ARE THROWING IT AWAY IF YOU PURCHASE ONE OF THESE AS A GIFT!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Bonnie,
Thank you for taking the time to share your experience, and we are truly sorry for the frustration and inconvenience this situation has caused you. What you described is certainly not the experience we want for any cardholder, and we understand how concerning it is to see unexpected activity or to be unable to view transactions. We would like to assist you directly and investigate your card details further, but we need some information to proceed. Please check the message sent to you from noreply.notifications@trustpilot.com and provide the requested details so we can continue helping you right away.
Regards,
Maurice V.
Myprepaidcenter.com
Can't use my VISA prepaid card
can't use my VISA prepaid card. i get payment cancelled everytime i try to use it. cant get contact support because their website says that my LAS NAME IS INCORRECT in the contact us page. HOW THE HE*** youve designed your website?...
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Armando,
Thank you for sharing your experience, and I'm truly sorry for the frustration you've encountered with your VISA prepaid card and with our Contact Us page. This is certainly not the experience we want for our customers. We’d like to take a closer look at what’s causing the payment cancellations and the last-name validation issue, so please check your email for a message from noreply.notifications@trustpilot.com. Through that secure channel, we can gather the information needed to assist you further and work toward a resolution as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
My card keep declined.
My card keep declined.
I've 2 cards that can't be reedemed everywhere. The message from payment service is card declined. No contact whatsoever to reach them. They didn't care nor responsible for anything if this happend.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Josh,
Thank you for sharing your experience. We are sorry to hear that your cards are being declined and that you have had trouble reaching support. We want to assist you as quickly as possible, but we need to securely gather your information. Please check your inbox for a message from noreply.notifications@trustpilot.com and reply to that email so we can investigate the issue and help resolve it.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/12/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Worst experience
Worst experience. Out $5 only managed to use $1 . Then they block my card with $4 blamace. Unable to use my card now anywhere. Can anyone tell way to contact them ?
Update: Still unsolved .did not received any mail regarding issue.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello,
Thank you for sharing your experience, and I’m very sorry to hear that you were only able to use part of your balance, that your card became blocked, and that you’ve had difficulty finding a way to contact us. We understand how frustrating this situation is, and we want to look into your card details so we can help get this resolved. To assist you directly, we’ve sent a message through Trustpilot—please check the email from noreply.notifications@trustpilot.com so we can securely gather your information and provide further support.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/10/2026:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Unable to purchase with prepaid Mastercard Gift Cards
I received three Achievers Prepaid Mastercard Gift Cards through the Achievers platform, and unfortunately my experience has been very disappointing.
All three cards were activated correctly, yet most attempts to use them resulted in a generic decline. This is especially frustrating because the cards state that they can be used anywhere Mastercard debit is accepted, which has not matched my experience. After trying multiple merchants, I was only able to complete one successful purchase at Adidas, which I later discovered is listed as an approved merchant on the MyPrepaidCard website, something I only learned after receiving the cards and which directly contradicts the earlier acceptance claim.
I reviewed the FAQ and followed all suggested steps, but there is no transparency regarding declined transactions. The My Card Wallet app does not provide any information or reason for the failures, making it very difficult to understand what is going wrong.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Dear Gastón,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration caused by the declines you encountered with your Achievers Prepaid Mastercard Gift Cards. We understand how confusing it can be when a card states it can be used anywhere Mastercard debit is accepted, yet transactions don’t go through, especially without clear decline details in the app. Your feedback about merchant acceptance and transparency is extremely valuable, and we want to take a closer look at your specific cards and transactions to help resolve this. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to securely collect the information needed to assist you further.
Warm regards,
Josh R.
Myprepaidcenter.com
Was sent a prepaid giftcard in my email…
Was sent a prepaid giftcard in my email through National Grid through my prepaid center for $50 and card will not work anywhere, does not let me add to my apple wallet or my card wallet as I was told it was. I should have not activated online and waited for the physical card to be sent after the 2 week period. This is very frustrating!
Update: after being contacted and giving information regarding my prepaid card and account everything has been fixed and I have been able to add my card to my Apple wallet and use it for purchases no problem! Thank you very much for fixing the issue!
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hi there, thank you for sharing your experience, and I’m really sorry to hear how frustrating it has been trying to use your $50 prepaid gift card from National Grid. It’s completely understandable to feel upset when the card doesn’t work anywhere and can’t be added to Apple Wallet after activating it online, especially when you expected it to function right away. We’d like to look into your specific card details so we can resolve this for you as quickly as possible. To move forward, please check for an email from noreply.notifications@trustpilot.com, where we’ve sent a secure request for more information.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/04/2026:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Worst customer service experience of my life
In all my years I have never had such a difficult experience with customer service as I have with my prepaid center. The whole experience started in December of 2024. I activated 2 gift cards that I received from a site called Achievers. Got the card numbers and necessary information to use them but after numerous attempts throughout the course of a year, they always were rejected. Found out later that they could only be used at approved merchants so I found a list of them but after trying numerous ones the results were still the same. Around the time of black Friday of 2025 I called numerous times and was even told that they would work but when I attempted a purchase through their approved merchants, it still wouldn't work. After the end of this year, when the cards had expired, (I was told by Achievers that the funds don't expire) I once again called in multiple times and when I finally got to the prompt to transfer to a person, it would put me on hold and hang up about a minute later. So now it seems that I am stuck with 2 useless cards. Makes me wonder if one of their agents scammed the money for themselves.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration this situation has caused you. We understand how discouraging it must have been to activate your Achievers-issued cards, attempt to use them at multiple approved merchants, seek assistance throughout the year, and still not have the cards work as expected. It’s equally concerning to hear that you experienced repeated call disconnections and were unable to reach an agent for support after the cards expired. We’d really like the opportunity to review the card details and investigate what happened so we can properly assist. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out there to securely gather the information we need to help resolve this for you.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/04/2026:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
250$ voucher reduced to 70$
I got a 250$ voucher from my company on October. I wanted to use it for December holidays and turns out that it was not working. I complained at the website and nothing happened. I wrote a review here and atleast I got a response and my card was retrieved. But turns out that instead of 250$ they only gave me 70$. I am very disappointed with this service and demand immediate resolution of this. My case number is CS18833864. If this is not resolved immediately i will go to fairwork and my HR and ensure this company is never used again.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Asfahan,
Thank you for sharing your experience with us, and we are truly sorry for the inconvenience you encountered with your voucher and the reduced balance you received. We want to assist you as quickly as possible, and to do so we kindly ask you to check your email for a message from noreply.notifications@trustpilot.com, where we requested the information needed to review your case and provide further support. We appreciate your patience and look forward to resolving this for you.
Regards,
Maurice V.
Myprepaidcenter.com
Im unable to use
Im unable to use, i hace 3 cards, 2 by 10 and one by 5, ando suddenly cant use it,Even Amazon not working!
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hola, lamentamos mucho que estés teniendo problemas para usar tus tarjetas. Queremos ayudarte a resolverlo lo antes posible. Por favor revisa un correo enviado desde noreply.notifications@trustpilot.com, ya que necesitamos algunos datos adicionales para poder investigar tu caso y apoyarte de manera adecuada.
Saludos,
Maurice V.
Myprepaidcenter.com
**ACTUALIZACIÓN DE MYPREPAIDCENTER.COM 01/31/2026**
Muchas gracias por compartir su información de contacto con nosotros. Nuestro equipo está trabajando activamente en su caso y recibirá una actualización en breve. Agradecemos sus comentarios y esperamos resolver este caso a su entera satisfacción para recuperar su confianza en nuestro servicio.
Maurice V.
Myprepaidcenter.com
These Virtual Cards don't work anywhere
I received a link to a virtual card for the recent Facebook Settlement. Like everyone else, I can't use the virtual card online at all. When I activated thd card, I was directed to download MyCardWallet. The virtual card was added to the wallet and initially it allowed me to load $25 onto my 7-11 app. After that, the MyCardWallet app crashed and when I re-opened it, the gift card was not there. I then went to MyPrepaidCenter, logged in and added the activated card there. I had a balance left of $10.71, which was correct. No matter what site or mobile wallet I go to, the card is declined. I am not entering the numbers incorrectly, or using the wrong address, or going over the balance on the card. It just won't let me use it anywhere. Also, there is no place on the myprepaidcenter website to enter an address. There was on the MyCardWallet though when I activated the card. There is nothing to click on to add the card to Google Wallet as the email states. Again, there was a link to add the card to Google wallet on MyCardWallet. The MyPrepaidCenter website is useless. You can't add or verify your address. You can't choose to add it to Google Wallet as they advertise. The way they want you to contact Customer service is via mail. No email address or phone number for customer service. There is a number for lost or stolen cards that sometimes gets you to an operator that drops your call. This company needs to let people access their funds and stop ignoring their horrible service.
UPDATE: SO AFTER LEAVING THIS REVIEW, I SUDDENLY CAN'T LOGIN TO MYPREPAIDCENTER. I REQUESTED TO UPDATE MY PASSWORD BUT STILL CAN'T LOGIN. LEAVING A NEGATIVE REVIEW DOES NOT GIVE THEM THE RIGHT TO DENY ACCESS TO AN ACCOUNT OR THE FUNDS THAT ARE MINE. I SMELL A CLASS ACTION LAWSUIT STARTING AGAINST MYPREPAIDCENTER. LET'S JUST HOPE THEY DON'T TRY TO PAY PEOPLE WITH THEIR OWN USELESS VIRTUAL CARDS. ALSO, NOTICE ON THEIR RESPONSE THEY STATED THAT AN EMAIL REQUESTING INFORMATION WAS SENT FROM AN ADDRESS BEGINNING WITH "NOREPLY****". THIS OBVIOUSLY MAKES IT IMPOSSIBLE TO REPLY BY EMAIL. ONCE AGAIN, I CALLED USUNG THE NUMBER IN THEIR REPLY AND ONCE I GOT THROUGH I WAS PLACED ON AN AUTOMATED HOLD AND GUESS WHAT HAPPENED? YEP, THAT'S RIGHT, THE CALL WAS ONCE AGAIN DROPPED. THEY JUST DO NOT WANT ANYONE GETTING IN CONTACT WITH THEM. THEY WILL THEN LEAVE RESPONSES ON THE NEGATIVE FEEDBACK STATING THEY TRIED CONTACTING BUT HAVE NOT RECEIVED A RESPONSE. HOW ARE THEY STILL IN BUSINESS!?! MY NEXT STEP IS REPORTING THEM WITH THE BBB AND THE FTC. POSSIBLY EVEN THEIR CORPORATE OFFICE LOCAL LAW ENFORCEMEBT FINANCIAL CRIMES DIVISION. I ENCOURAGE OTHERS TO DO THE SAME. NOTHING WILL HAPPEN TO THESE PREDATORS IF PEOPLE DON'T TAKE ACTION. THE QUIET MOUTH DOES NOT GET FED. FORCE SOME ACCOUNTABILITY ON THIS SCAM COMPANY AND DEMAND CUSTOMER SERVICE INSTEAD OF THE SMOKE AND MIRROR LIES THEY RESPOND WITH.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Chrissy,
Thank you for sharing such a detailed account of your experience, and I am truly sorry for the frustration you have encountered with your virtual card, the MyCardWallet app, and the MyPrepaidCenter website. We understand how important it is to access and use your funds without complications, and we want to help resolve this for you as quickly as possible. To assist you further, we need to securely gather your card and contact details, so please check your email for a message from noreply.notifications@trustpilot.com which contains a form where you can provide the information we need. Once received, our team will investigate and work to restore full access to your remaining balance. Thank you for giving us the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 02/04/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Card not work
I purchased a Google Play subscription. The free trial works, but when the following week arrives, the card doesn't work even though it's valid for 6 months. Some cards are now showing as having incorrect information. And what's worse, they don't even have an email address to contact support.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Dear Ben,
Thank you for sharing your experience, and I’m sorry for the frustration you’ve faced with your Google Play subscription, the card not working after the free trial, and the confusion around cards showing incorrect information. We understand how concerning it is when a prepaid card doesn’t function as expected and when it feels difficult to reach support, and we want to make sure this gets resolved for you. To assist you further, we’ve sent a request for more details through Trustpilot—please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ll need that information to look into your cards and provide proper support.
Warm regards,
Josh R.
Myprepaidcenter.com
Conned like everyone else
Like everyone else in the comments. My daughter was given a $50 gift card. Of course it doesn’t work, you go onto their website and nothing works, you contact their customer service and they don’t respond. Absolute shambles.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Dear Dion,
Thank you for taking the time to share your experience, and I’m truly sorry to hear about the difficulties your daughter encountered with her $50 gift card. We understand how frustrating it can be when a card doesn’t work as expected, the website isn’t cooperating, and you’re unable to reach support—this is certainly not the experience we want for any of our customers. To assist you further, we’ve sent you a request for more information through Trustpilot. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ll need those details to investigate and help resolve this as quickly as possible.
Warm regards,
Josh R.
Myprepaidcenter.com
My card not working
I purchased a Google Play subscription. The free trial works, but when the following week arrives, the card doesn't work even though it's valid for 6 months. Some cards are now showing as having incorrect information. And what's worse, they don't even have an email address to contact support.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Ben,
Thank you for sharing your feedback with us. We are sorry to hear that your card is not working and understand how frustrating that can be. To assist you further, we need to gather some account details, so please check your email inbox for a message from noreply.notifications@trustpilot.com and reply with the requested information. We look forward to resolving this for you as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
Scum
I got a reward by getting a $40 card ,I've tried to register to use and it won't accept? I've emailed 3 times with no reply ..
Appalling and see im far from only person
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Greg,
Thank you for sharing your experience, and we sincerely apologize for the difficulty you've had while trying to register and for not receiving a response to your emails. We definitely want to help you get your $40 reward card working. Please check your inbox for a message from noreply.notifications@trustpilot.com, as we need to gather a few details securely in order to assist you further. Once we receive your information, our team will gladly look into this and help resolve the issue as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 01/28/2026:**
Hello Greg, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Stole my money
My cards were getting declined, so I called customer support, who asked for a bunch of info about me and the source of my cards. Days later, they said they wouldn't release the funds and stole my money.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Prepaid Center
Hello Benjamin,
Thank you for sharing your concerns with us. We are sorry to hear about the difficulties you experienced with your card and understand how frustrating this situation must feel. We would like to take a closer look and assist you further, but we will need additional information to review your case securely. Please check the message you received from noreply.notifications@trustpilot.com, as it contains a request from our team so we can gather the details needed to help resolve this matter.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 01/27/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
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