My Motor World Bewertungen 

2'685
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great oil …but box had not been handled well by courier and some oil had leaked as a result of fractured 5l oil containers. MyMotorWorld has very kindly refunded via their fantastic Customer care team... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Pleased with battery and speed of delivery . Noticed liquid inside plastic bag which I thought was maybe condensation but upon removal of battery I soon realised it was battery acid, not pleasant t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Update, MyMotorWorld have now resolved my issue and are kindly collecting the incorrect items from me and refunding accordingly. Perfect customer service and approach. A+++++++ They have retained... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft
  2. Fachhandel für Autobatterien
  3. Großhändler für Autozubehör
  4. Kfz-Ersatzteilgeschäft

Vom Unternehmen geschrieben

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

2685 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(2'685)

654 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Brake caliper

Hello, we went to fit the brake caliper today and found out that there was no spring on the back of the caliper where the handbrake goes so that’s a go and buy a new one
Regards

11. Juli 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback. We’re sorry to hear about the issue with the brake caliper.

Please get in touch with us directly and provide your vehicle registration details along with your order information, so we can look into this further and check the part supplied.

Bewertet mit 1 von 5 Sternen

Useless company still havnt recieved…

Useless company still havnt recieved the parts. 1 week after placing the order . Their phone.number just goes to a recorded.message saying they are to busy to answer so fobbing you off to email. The parcel appears to be with dhl who likewise aren't contactable and claim to have tried to deliver it three times despite their own tracking system showing them 18 stops away then changes to sorry we couldn't find you , they have your phone number but dont ring .

9. Juli 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

We’re sorry to hear you’ve had issues with your delivery.

Unfortunately, we’re unable to investigate this further without an order number or any details to identify your purchase. Please contact us with your order number or the email address used at checkout, and we’ll be happy to look into the delivery status for you.

We’re sorry for the inconvenience caused and will do our best to assist once we have the required information.

Bewertet mit 1 von 5 Sternen

Paid for next day on Monday, still not here Wednesday

This is just a not fit for purpose service. I paid for next-day delivery before the cutoff time on Monday, but the item is still not here on Wednesday. I will never use again sorry you only get one chance to make an impression on a new customer and you've spectacularly failed with order: 100272140

Hopefully, I can get a refund and return it as I sourced the part locally now.

6. Juli 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback, and we're sorry to hear your next day delivery did not arrive as expected.

We understand how frustrating this must have been, and we sincerely apologise for the delay and any inconvenience caused. Your feedback is appreciated and will be taken into account as we continue to work with our delivery partners to improve our service.

Bewertet mit 5 von 5 Sternen

Delivery shortage this time on an otherwise excellent service

I have used My Motor World in the past and was very happy with the service. This time I ordered a number of different parts for the 3 cars I look after in our house. Unfortunately, the latest delivery was one item short. I have reported this to Customer Services. They sent me a photo of the 2 boxes I received. This however does not show evidence of what was in the boxes. I have replied to CS and I awaiting resolution of the delivery shortage. As stated I have been happy with the quality of products and service in the past. I am hopefully of a satisfactory resolution. Thank you.
Motor World have contacted me to apologise and have now sent the missing part. Much appreciated, Thank you for the prompt service.

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I put a star because I can't put it

I put a star because I can't put it. Less. The service was extreme instead of professional. I lost valuable time and money. I ordered front and rear pads. The front ones were very small compared to my old pads and as I took them off, I put them in their box. The back ones were the same size as my old pads and I fitted them. I asked the team if they accept a refund and they said yes if they are in their original packaging and yes if I didn't fit them.

4. Juli 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

I’m sorry to hear you’re unhappy with the outcome.

To clarify, we confirmed from the start that returns are accepted provided items are unused and in a resaleable condition. Brake components unfortunately can’t be restocked once they have been trial-fitted or installed on a vehicle, as this affects safety and resale standards.

From the notes on your return, the rear pads were fitted, which means they are no longer eligible for refund under our returns policy. The front pads were also removed from packaging and trial-fitted, which again places them outside of resale condition.

We appreciate this may be frustrating, but we have to follow these checks consistently to ensure safety and fairness for all customers.

Bewertet mit 5 von 5 Sternen

Found the Product I wanted!

I was having difficulty finding a particular product locally that I wanted. (Tetrion 4 in 1), which I wanted for. particular DIY job that needed doing.
I did an online search and there it was on the My Motor World website. Very pleased. It was easy to order. I ordered 2 tubes and they arrived very quickly and well packed. It was at a good price too.

24. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I found Mymotorworld to be very good

I found Mymotorworld to be very good, the website was fairly easy to use & my order was packed & shipped fast, the only downfall was using Evri as a courier, this added an element of excitement to the order! I spent most of the week wondering if my parcel would arrive, eventually giving up believing it was lost forever, then in a final twist (just before picking up the phone to customer service) it arrived! later than estimated but it arrived.

25. Juni 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback!

We're really pleased to hear you found our website easy to use and that your order was packed and dispatched quickly.

We're sorry the delivery took longer than expected and appreciate your patience while waiting for it to arrive. We understand how frustrating delays can be, and we'll be sure to pass your comments about the courier on to the relevant team.

We're glad your parcel made it to you in the end, and we hope to serve you again in the future!

Bewertet mit 1 von 5 Sternen

Is Remi human?

I ordered four spark plugs from this company. They were supposed to be sent to my daughter's address. I got a message from her to say that they had arrived. So far so good. Some time later I went to her house to collect some things that I had had sent there. At this point I noticed that there were only three plugs in the package. I might explain that this company sells on eBay and offers sets of three plugs or singles. I ordered three plus one. Their own literature says that the plugs are for Honda or Suzuki, who, as far as I know do not produce a three cylinder motorcycle. I sent a message to the retailer mentioning the deficit. I expected that they'd just 'pop another one in the post'. Not a bit of it both MMW and the eBay retailer use what appears to be a customer service bot called Remi. She (I assume it's a she) is both unintelligent and unhelpful. To date I have had no meaningful interaction with Remi. I even asked if I could talk to someone else but was told no. This creature, whatever it is, appears to have been put in place to refuse to consider that the company could be in any way at fault. Has anyone got a spare Denso U24ETR?

6. März 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

We're sorry to hear you feel this way. We appreciate how frustrating it is if you believe an item was missing from your order.

Remi is a member of our customer service team, not a bot, and follows our standard process when investigating reports of missing items. Before we can send replacement parts or issue refunds, we need to establish what has happened with the order, as we can't simply assume an item was omitted.

We have reviewed your case and requested the information needed to investigate it properly. Once that information is provided, we're happy to continue looking into the matter and resolve the issue where appropriate.

We always aim to help our customers fairly, but we also have procedures that need to be followed for missing item claims.

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