My Mobility UK Bewertungen 219

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would just like to share what a professional efficient and caring person Aaron is , as part of the my mobility team .since the installation of our stairlift for our elderly mum,I have had to call h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Emailed a quote enquiry at midday, phone call from the team at 12.10pm, engineer came and measured up at 4pm. Simon was fantastic, measured up, talked through all possible options, provided a competit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Aufzugservice

Vom Unternehmen geschrieben

My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor

Our promise to you

Vom Unternehmen geschrieben

We’re committed to our customers!
We have a longstanding commitment to treat every customer with respect, support, and kindness.
Quality you can trust
We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
Here when you need us
Our friendly team is available to answer questions and provide aftercare whenever you need it.

Our installation promise

Fast, professional fitting

Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.

Kontaktinformationen

Promotion box for My Mobility UK

Trusted Stairlifts, Great Value

Fast surveys, expert fitting & top prices on new & reconditioned lifts

4.7

Hervorragend

TrustScore 4.5 von 5

219 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Steve Watson came today to quote for a…

Steve Watson came today to quote for a new stairlift he was very professional and explained everything I was very satisfied with everything.

17. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi Simon,
Thank you for the positive feedback. Great to hear Steve Watson was professional and explained everything clearly. If you would like to proceed or have any follow-up questions, call us on 0800 129 9191, and we will organise the next steps.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

Steve Watson very good service 👏

Steve Watson very good service 👏

15. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi Sue,
Thank you for the five stars and for recognising Steve Watson’s service. If there is anything more we can do, we are a call away on 0800 129 9191.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

Top Class - I recommend this company and product.

I recently realised the need for a stairlift, and it took me little time to find the one that appeared to suit our needs, discovering My Mobility Uk online, and choosing the Handicare 1100.
Chris Newson visited us on the 3rd November and provided full information, agreed on a price and date of installation etc. Within 5 days the installation had taken place and everything carried out with the minimum of fuss and the maximum of efficiency.
Chris’s expertise in everything he said and did was of the utmost quality, with his knowledge on stairlifts absolutely top rate, and his personality shining from beginning to end.
Extremely impressed.
Clive Hillier,
Castor,
Peterborough.

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi Clive,
We really appreciate your detailed review. It is great to hear that Chris provided clear information, agreed on everything up front, and that installation of the Handicare 1100 was completed quickly and efficiently. Thank you for trusting us with your stairlift. If you need any aftercare or servicing, please call 0800 129 9191.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

I have used many different people for…

I have used many different people for work and were very impressed with the way mike Carroll
Did his survey and we purchased 2 Stairlift got a great price and good quality and values and wood recommend this company and the installer went out of his way to help me very clean and professional installed thank you for your help My mobility wood recommend 10 stars out of 10 thank you

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi Mark,
Thank you for the fantastic feedback and for choosing us for two stairlifts. We are pleased that Mike Carroll’s survey helped and that the installer went the extra mile with a clean, professional job. We appreciate the recommendation. For any aftercare or questions, we are here on 0800 129 9191.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

Our installation

Very good service and Steve was very helpful

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi Mrs North,
Thank you for sharing your experience. We are glad everything went well and that Steve was helpful. If you need any support or a service visit in future, please get in touch with us on 0800 129 9191.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

The home assessment and fitting of the stairlift

Paula Szubrycht came to do our home assessment and was friendly and very helpful in assessing our needs for the stair lift. She was thorough and really helped us to choose the appropriate stair lift. The engineer from Aspire who came to fit it was polite, friendly and efficient. He talked us through using it and we both had a go to see how it worked

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Hi I. Garland,
Thank you for the thoughtful review. We are delighted that Paula Szubrycht’s assessment helped you choose the right stairlift, and that the Aspire engineer installed it efficiently and showed you how everything works. If you have any questions as you get used to the lift, we are here on 0800 129 9191.
— MyMobilityUK Customer Care

Bewertet mit 5 von 5 Sternen

Excellent service

Trevor who came to my mums home explained everything to us in a clear and concise manner. He was very kind to mum and he was polite. The engineer who fitted the stairlift was great, very polite and he explained the way mum needed to operate the lift by demonstrating himself and also instructed mum when she first used it. Both of these gentlemen get a 5 🌟 review from us

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your lovely review of Trevor, our surveyor. We're delighted to hear that you had a positive experience and truly appreciate you taking the time to share your feedback.
Trevor is a valued member of our team, and your kind words mean a great deal to him—and to all of us.

Bewertet mit 5 von 5 Sternen

Julie was a very personable person and…

Julie was a very personable person and made everyone feel at ease whilst explaining the options of lifts and procedures for getting one fitted.

14. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your thoughtful review of Julie. We're delighted to hear that she made a positive impression and that your experience with us was a great one.

Bewertet mit 5 von 5 Sternen

Steve Watson called today to do a…

Steve Watson called today to do a survey for a stair lift he was really pleasant to talk to and explained everything I needed to know to make an informed choice

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your kind words about Steve, our surveyor. We're thrilled to hear that you had such a positive experience and truly appreciate you taking the time to share your feedback.

Bewertet mit 5 von 5 Sternen

Great Service

We found Julie's explanation of products that would most suit our needs very informative and helpful which assisted us making an informed choice of stair lift. I found Julie genuine, open and approachable and felt confident in our decision to go ahead with a stairlift.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your kind words about Julie, our surveyor. We're delighted to hear that you had such a positive experience and truly appreciate you taking the time to share your feedback.
Julie takes great pride in her work, and knowing that her efforts made a difference means the world to her—and to all of us.
If there’s anything more we can help with, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

My Mobilty UK | Consultant

Mike was very friendly and explained all our options clearly and was knowledgeable. Explaining how different options could apply with their relative pros and cons.

Answered all questions and provided information as needed.

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for taking the time to leave such a lovely review about Mike, our surveyor. We're delighted to hear that you had a positive experience and that Mike’s work made a great impression.
We’ll be sure to pass along your kind words—feedback like yours means a lot to us and to Mike personally.

Bewertet mit 5 von 5 Sternen

No hard sell thank goodness

Mike and Steve from My Mobility UK visited us yesterday to do an initial survey of our staircase and tell us what stairlift, in their opinion, would be most suitable for us. They were both very pleasant and knowledgeable, gave us two quotes (new and reconditioned) and went on their way without subjecting us to a "hard sell", for which we were very grateful. Today, we had a follow upcall call from Tom who gave us a third quote to consider.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your fantastic review! We're absolutely delighted to hear that Mike and Steve, our surveyors, made such a great impression—and that Tom from the office was equally helpful and supportive throughout your experience.
We’re incredibly proud of our team and it’s always rewarding to know their hard work and dedication are making a difference. Your kind words mean a lot to all of us, and we’ll be sure to pass them along to Mike, Steve, and Tom—they’ll be thrilled to hear your feedback!

Bewertet mit 5 von 5 Sternen

The surveyor knew what he was talking…

The surveyor knew what he was talking about and his advice was sound- Steve Watson

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you so much for your lovely review of Steve, our surveyor. We're delighted to hear that your experience was such a positive one and that Steve made a great impression.
We’re proud to have team members like Steve who consistently go above and beyond to provide excellent service. Your feedback means a lot—not just to us, but to Steve as well!
If there's anything more we can help you with, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Great service from beginning to end

Great service from beginning to end. Fast, efficient, great communication and very easy. Thank you so much

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

We’re truly grateful for your lovely feedback about MyMobility UK. It means so much to us that you took the time to share your experience. Our team is committed to providing compassionate, expert service every step of the way, and knowing that we’ve made a positive impact is incredibly rewarding.
Thank you again for your support—it’s customers like you who inspire us every day.

Bewertet mit 5 von 5 Sternen

Buying a stair lift. Excellent evperience

Steve W was able to answer all my questions using language i could understand.he was very empathetic about the problems we needed solving. He is very easy to talk to.
I felt all the relevant options were discussed.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

We’re truly grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his empathetic approach made a meaningful difference during your experience. Steve takes great care to listen and understand each customer’s needs, and your kind words are a testament to his dedication.
Thank you for taking the time to share your thoughts—we’re so pleased we could support you.

Bewertet mit 5 von 5 Sternen

Siobhan

Siobhan, your Rep was very thorough and explain well the advantages and the cost of the recommended stairlifts.we will discuss the offer with other members of the family before we make a decision.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

We’re absolutely thrilled to receive your wonderful 5-star feedback about Siobhan, our surveyor. She’s dedicated to making every step of the stairlift process smooth and reassuring, and it’s fantastic to hear that her support made such a positive impact.
Your kind words mean a great deal to Siobhan and the whole team

Bewertet mit 5 von 5 Sternen

Steve was so helpful and guided us to…

Steve was so helpful and guided us to make the right choice - quality and price. He made it easy for mum to chose and feel comfortable about the whole process. Great service - thank you! Jo

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

We’re so grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his support made a positive difference in your experience. Steve takes great pride in helping customers find the right solution, and your kind words truly mean a lot.
We’re glad we could help, and we appreciate you taking the time to share your thoughts!

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