My Mobility UK Bewertungen 218

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would just like to share what a professional efficient and caring person Aaron is , as part of the my mobility team .since the installation of our stairlift for our elderly mum,I have had to call h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Emailed a quote enquiry at midday, phone call from the team at 12.10pm, engineer came and measured up at 4pm. Simon was fantastic, measured up, talked through all possible options, provided a competit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Aufzugservice

Vom Unternehmen geschrieben

My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor

Our promise to you

Vom Unternehmen geschrieben

We’re committed to our customers!
We have a longstanding commitment to treat every customer with respect, support, and kindness.
Quality you can trust
We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
Here when you need us
Our friendly team is available to answer questions and provide aftercare whenever you need it.

Our installation promise

Fast, professional fitting

Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.

Kontaktinformationen

Promotion box for My Mobility UK

Trusted Stairlifts, Great Value

Fast surveys, expert fitting & top prices on new & reconditioned lifts

4.7

Hervorragend

TrustScore 4.5 von 5

218 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Had quote the same day

Had quote the same day. Ben was really helpful and honest, great service!!

30. Januar 2026
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Antwort von My Mobility UK

Hi Miss Jones,

Thank you very much for your 5-star review. We’re delighted to hear that you received your quote on the same day and that Ben was helpful and honest throughout the process. Providing clear and reliable service is something we take great pride in, so it’s lovely to receive this feedback.

Bewertet mit 5 von 5 Sternen

Fabulous stairlft installed quickly and…

Fabulous stairlft installed quickly and expertly by Kirsty.

29. Januar 2026
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Antwort von My Mobility UK

Thank you very much for your 5-star review. We’re so pleased to hear that you’re happy with your stairlift and that it was installed quickly and expertly by Kirsty. We’ll be sure to pass your kind words on to her — she’ll really appreciate it.

Bewertet mit 4 von 5 Sternen

The stairlift provided is excellent

The stairlift provided is excellent, the installation was also quick and very efficient and we were given excellent instructions for its use. Our only problem was communication with the company at the beginning was very poor.

27. Januar 2026
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Antwort von My Mobility UK

Thank you for your 5-star review and for sharing your feedback.

We’re delighted to hear that you’re pleased with the stairlift and that the installation was quick, efficient, and clearly explained. That’s exactly the standard we aim for.

We’re very sorry to hear that communication at the beginning didn’t meet expectations. Your feedback is important, and we’ll be reviewing this internally to ensure we improve the experience from first contact through to installation.

Thank you again for choosing My Mobility UK.

Bewertet mit 5 von 5 Sternen

Julie

Julie, the rep, was very politeand professional. I'd already done some research so I was familiar with some of what she was saying. She quoted me a price that I was happy with and I signed up for the stairlift. The whole procedure was painless. Thanks Julie for making it so.

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you for your 5-star review. We’re really pleased to hear that Julie was polite, professional, and made the whole process easy and stress-free for you. We’ll be sure to pass on your thanks to her.

Bewertet mit 5 von 5 Sternen

From Start to finish a professional Team.

From Start to finish a professional Team.
A knowledgeable Surveyor explained all options, not a hint of pressure sales. Installation was done to a very high standard and a little problem sorted by a top class Customer Service team.
All in all a very good experience.
Would not hesitate to recommend this team, they know their job and do it well.
Ken Holland

27. Januar 2026
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Antwort von My Mobility UK

Thanks so much for your kind words Ken, we are so glad you are happy with the final product and the service you have received, we wish you well .

Bewertet mit 5 von 5 Sternen

Stair lift.

Phoned up for a quote and viewing, gentleman came round the next day to measure up and within a week the stair lift was fitted, good price and good overall service.

26. Januar 2026
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Antwort von My Mobility UK

Thank you for your 5-star review. We’re pleased to hear you were happy with the quick turnaround, competitive price, and overall service. Your feedback is very much appreciated.

Bewertet mit 5 von 5 Sternen

Would absolutely recommend

Would recommend this company. Their Salesman Keith Hall was especially understanding of my elderly Fathers needs. He made the whole survey thing easy to understand too. Many thanks

26. Januar 2026
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Antwort von My Mobility UK

Thank you so much for your wonderful review and recommendation.

We’re so pleased to hear that Keith took the time to understand your father’s needs and made the survey process clear and easy. Providing supportive and straightforward advice is something we pride ourselves on.

We’ll be sure to pass your kind words on to Keith.

Many thanks again for choosing My Mobility UK.

Bewertet mit 5 von 5 Sternen

Mike was friendly and clear with the…

Mike was friendly and clear with the info given not just trying to sell us the most expensive option

26. Januar 2026
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Antwort von My Mobility UK

Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear that Mike was friendly, clear, and focused on finding the right option for you rather than simply the most expensive one.

Bewertet mit 5 von 5 Sternen

Before I had my chairlift I really…I really hated going up and down stairs

Before I had my chairlift I really struggled getting up and down stairs, but it's a pleasure doing that now.
I just sit on the chairlift press a button and off I go.

26. Januar 2026
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Antwort von My Mobility UK

Thank you for your 5-star review. We’re really pleased to hear how much easier and more enjoyable the chairlift has made moving around your home. Your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Steve Watson

Steve Watson. Lovely gentleman not pushy. Very informative. I've purchased with confidence. Thankyou

20. Januar 2026
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Antwort von My Mobility UK

We’re delighted to hear that Steve made you feel comfortable and well informed, with no pressure. Purchasing with confidence is exactly what we aim for, so your comments mean a great deal to us.
Thank you for choosing My Mobility UK.

Bewertet mit 5 von 5 Sternen

Steve Watson was very friendly and…

Steve Watson was very friendly and informative which helped us with our decision very knowledgeable.

17. Januar 2026
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Antwort von My Mobility UK

Thank you, Tracy, for taking the time to leave such a positive review.
We’re really pleased to hear that Steve’s friendly and knowledgeable approach helped you make the right decision. Providing clear and honest advice is very important to us.

Bewertet mit 5 von 5 Sternen

Paula came from my mobility uk

Paula came from my mobility uk she was very professional and very knowledgeable on stair lifts and helped us pick the right stair lift for us Paula is a credit to your company

17. Januar 2026
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Antwort von My Mobility UK

It’s great to hear that Paula provided a professional and knowledgeable service and helped you choose the right stairlift for your needs. We’ll be sure to pass on your praise — she really is a credit to our team.

Thank you for choosing My Mobility UK.

Bewertet mit 5 von 5 Sternen

Fantastic experience throughout!

Great communication throughout the process. The sales team were helpful and knowledgeable without trying to hard sell their expensive product, even giving the option to save with a reconditioned stair lift, which was perfect for us. Installation was arranged within a week! On the day, the engineer went above and beyond, even helping to bring in a heavy delivery for my mum as the courier from another company was incompetent. Would highly recommend this company. Thank you.

15. Januar 2026
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Antwort von My Mobility UK

Thank you so much for your fantastic review.

We’re delighted you were happy with the communication, the no-pressure approach from our sales team, and the option to save with a reconditioned stairlift. It’s also wonderful to hear how our engineer went above and beyond on installation day — we’ll be sure to pass this on.

Thank you for recommending My Mobility UK, it truly means a lot to us.

Bewertet mit 1 von 5 Sternen

My Mobility UK

I had a full refund

16. Januar 2026
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Antwort von My Mobility UK

Thank you, Melanie, for your wonderful feedback.

We’re pleased to hear that Steve was punctual, respectful, and took the time to listen to exactly what you wanted, without any pressure. Your recommendation to family and friends is greatly appreciated.

Bewertet mit 5 von 5 Sternen

good communication excellent engineer…

good communication excellent engineer and sales man nothing to much trouble

15. Januar 2026
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Antwort von My Mobility UK

We’re delighted that you found our communication clear and our engineer and salesperson helpful. Providing a smooth and stress-free experience is always our goal.

Bewertet mit 5 von 5 Sternen

Sale and fitting where on point very…

Sale and fitting where on point very helpful no pressure,could not fault them

13. Januar 2026
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Antwort von My Mobility UK

We’re very pleased to hear that both the sale and fitting met your expectations and that you felt supported without any pressure. Your satisfaction means a great deal to us.

Bewertet mit 5 von 5 Sternen

Friendly with clear explanation of all options

Steve Watson was friendly and explained technical and practical aspects of a range of stair lifts to help us understand what was best for us and our particular needs. He reassured us about aftercare.

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you, Margaret. We’re pleased Steve explained all the options clearly and reassured you about our aftercare support.

Bewertet mit 5 von 5 Sternen

From the moment I contacted MyMobility…

From the moment I contacted MyMobility I couldn't have asked for better service. Danny in Sales talked me through the options regarding reconditioned and new stair lifts and, upon my request, arranged for Nick to visit and do a survey to determine which stair lifts were suitable for our stairs. When I phoned the Sales office a few days before the survey was due to ensure the survey would definitely go ahead and I explained that I couldn't have any delays as my husband was having to come down the stairs on his bottom, the young man in Sales contacted Nick to see if he could come to us earlier as a matter or urgency, and Nick came the very next day. Nick was very pleasant and informative, explaining how the lift would be installed and answered all our queries. We decided to go ahead and 7 days later Sean came to fit the stair lift. If it had not been the Christmas week, fitting would have been in less than the 7 days. Sean was very professional and fitted the stair lift efficiently and with no mess at all and fully explained how the lift worked.
I would have absolutely no hesitation whatsoever in recommending My Mobility and I thank them all for their friendly and efficient service.

9. Januar 2026
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Antwort von My Mobility UK

Thank you so much for your detailed and wonderful review, Sue. We’re delighted we could support you during what was clearly a very urgent and challenging time. Danny, Nick and Sean will all be thrilled to hear your kind words. We’re especially pleased we could move quickly to help your husband regain his independence. Thank you for your trust and for recommending My Mobility UK.

Bewertet mit 5 von 5 Sternen

Steve Watson called today very polite…

Steve Watson called today very polite and understanding feel very happy

10. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von My Mobility UK

Thank you, Mrs Lee, for your lovely feedback. We’re pleased to hear Steve was polite, understanding and made you feel comfortable throughout the visit. We really appreciate you taking the time to leave a review.

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