Afternoon , very well presented pointed out a few things I had not thought about like it being slimline and having it encased so I could easily wipe it down no greasy bits to look at. Good price , g... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Mehr ansehen
Unternehmen hat geantwortet
I would just like to share what a professional efficient and caring person Aaron is , as part of the my mobility team .since the installation of our stairlift for our elderly mum,I have had to call h... Mehr ansehen
Unternehmen hat geantwortet
Emailed a quote enquiry at midday, phone call from the team at 12.10pm, engineer came and measured up at 4pm. Simon was fantastic, measured up, talked through all possible options, provided a competit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Vom Unternehmen geschrieben
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Kontaktinformationen
5 Roydsdale Way, BD4 6SE, Bradford, Vereinigtes Königreich
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4.7
Hervorragend
218 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The surveyor Simon hazel came to my…
The surveyor Simon hazel came to my sons home to survey for a starlift and we were very happy with his professional attitude and the wonderful choice of stairlifts at very competitive prices of which we chose a st 600 which is being fitted on Friday to our delight.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
Dear Mark,
Thank you for your great review. We’re delighted you were happy with Simon’s professional approach and competitive options. We hope the installation goes smoothly on Friday and that you’re thrilled with your new stairlift.
Kind regards,
My Mobility Stairlifts
Everybody we dealt with was really…
Everybody we dealt with was really helpful from surveyor Simon to fitters Charlie and Josh. Clean, tidy and on time all with good manners and humour!
23. Februar 2026
Antwort von My Mobility UK
Thank you so much for your wonderful review.
We’re delighted to hear that Simon, Charlie and Josh all made such a positive impression. Clean, tidy, punctual and friendly service is exactly what we strive for, so it’s fantastic to know that came across — humour included!
We really appreciate you taking the time to share your experience.
Siobhan was a very pleasant helpful…
Siobhan was a very pleasant helpful lady. Arrived when she said she would and measured everything for us.
Gave us a quote on 3 Stair lifts.
Excellent
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
We’re so pleased to hear that Siobhan was helpful, punctual and thorough during her visit. Providing clear options and detailed quotations is an important part of helping our customers make the right choice, so we’re glad you found the service excellent.
We appreciate your review very much.
Fast and efficient service
Fast and efficient service, reasonable price. Friendly and helpful.
13. Februar 2026
Antwort von My Mobility UK
Dear Jane,
Thank you for your kind review.
We’re delighted that you found our service fast, efficient and reasonably priced. Friendly and helpful support is what we aim to provide every time.
Thank you for choosing My Mobility UK.
Polite and professional approach with…
Polite and professional approach with no pushy salesmen. John Parkhill who I dealt with was a very down to earth straightforward gentleman and answered any questions without beating about the bush. So far so good so yes highly recommend the firm.
19. Februar 2026
Antwort von My Mobility UK
Dear Dave,
Thank you for your fantastic feedback.
We’re very pleased to hear that you found John professional, straightforward and easy to deal with. We pride ourselves on offering honest advice without any pressure, so it’s great to know that reflected in your experience.
Thank you for your recommendation — it means a great deal to us.
Kind regards,
The My Mobility UK Team
Steve Watson called today only rang up…
Steve Watson called today only rang up this morning, my lift has broken down and needed a replacement,
he was very polite and helpful, sorted out a reconditioned carriage so we are very pleased, saved us lots of money on a total replacement.
19. Februar 2026
Antwort von My Mobility UK
Dear Ann,
Thank you for taking the time to leave a review.
We’re so pleased Steve was able to respond quickly and help arrange a reconditioned carriage for you. We understand how important it is to resolve breakdowns promptly, and we’re glad we could provide a cost-effective solution.
Thank you for choosing My Mobility UK.
Friendly professional service
Keith gave a Friendly professional service. Explained the process clearly and showed videos illustrating the operation
19. Februar 2026
Antwort von My Mobility UK
We’re delighted to hear that Keith provided a friendly and professional service and clearly explained the process, including demonstrating how everything works. Making sure our customers feel confident and informed is very important to us.
We truly appreciate your review.
Julie came today she was lovely and…
Julie came today she was lovely and very helpful
19. Februar 2026
Antwort von My Mobility UK
Thank you so much for your lovely 5-star review, Mrs Henderson.
We’re delighted to hear that Julie was so helpful and made such a positive impression. She truly cares about making sure every customer feels comfortable and supported, so your kind words mean a great deal.
Thank you for choosing Mobility for — we’re always here if you need anything at all.
The surveyor Simon Hazael came to…
The surveyor Simon Hazael came to survey my stairs for a stairlift and found him to be very informative explained how it works coatings thankyou
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
Thank you for your wonderful review, Jane.
We’re so pleased to hear that Simon provided a clear and informative survey and took the time to explain everything thoroughly. Understanding how your stairlift works and the options available is so important, and we’re glad he made the process straightforward for you.
We really appreciate your feedback and thank you again for choosing us.
Steve Watson called today,
Steve Watson called today,
Arrived on time very polite and explained everything in detail
Extremely happy going to cancel the other company’s now
18. Februar 2026
Antwort von My Mobility UK
Thank you for your fantastic 5-star review, Ms Ward.
It’s great to hear that Steve arrived on time, was polite, and explained everything clearly. We pride ourselves on delivering professional and reliable service, so your feedback is greatly appreciated.
We’re thrilled you’re happy with your decision to choose us — thank you for putting your trust in Mobility for.
Great service - do use !
Honest, friendly and caring service from the start. Julie was amazing- really listened and helped us find the perfect stairlift for my parents. The installation was within days and the piece of mind that brought me was priceless . Thank you .
4. Februar 2026
Antwort von My Mobility UK
Thank you so much for your thoughtful and kind review.
We’re absolutely delighted to hear that Julie provided such honest, friendly, and caring support throughout the process. Helping you find the perfect stairlift for your parents — and being able to install it quickly — is exactly what we aim for.
Knowing it’s brought you peace of mind truly means the world to us. Thank you again for your trust and recommendation — we’re always here if you need us
Steve Watson visited gave us all…
Steve Watson visited gave us all details explained everything clear to mum showed brochures and was very patient excellent service
14. Februar 2026
Antwort von My Mobility UK
We’re so pleased to hear that Steve explained everything clearly and took the time to support your mum with patience and care. We’ll be sure to pass on your kind words.
Steve Watson came to see me he had time…
Steve Watson came to see me he had time to go through it all and xplan it all to me no pressers on me at all very good
13. Februar 2026
Antwort von My Mobility UK
We really appreciate you taking the time to share your experience with My Mobility UK. It means a great deal to our team to know our service made a positive impression.
My Mobility and Representative Mr Mike Carroll.
Although we have not chosen My Mobility company for the stairlift to be installed because we are actually looking to rent rather than buy outright. I would like to express my thanks to Mr Mike Carroll who visited and was very informative and helpful. We would certainly look at the company in the future should our requirements and needs change.
Thank You Margaret Adams.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
Hi Margaret,
Thank you so much for taking the time to leave such a thoughtful review.
While we completely understand your decision to rent rather than buy, we truly appreciate your kind words about Mike. We’re so pleased to hear that he was informative and helpful during his visit — we’ll be sure to pass your thanks on to him.
Should your needs change in the future, we’d be more than happy to help.
Steve Watson came today and was very…
Steve Watson came today and was very helpful; looking forward to stairlift being fitted.
12. Februar 2026
Antwort von My Mobility UK
Thank you so much for your 5-star review!
We’re delighted to hear that Steve was so helpful during his visit. We’ll be sure to pass your kind comments on to him.
We look forward to getting your stairlift fitted soon and making things that little bit easier for you.
Best wishes,
The My Mobility UK Team
Paula was lovely and so friendly she…
Paula was lovely and so friendly she put you at ease straight away.
Went through the products and allowed me to make an informed decision.
4. Februar 2026
Antwort von My Mobility UK
Thank you so much for your 5-star review!
We’re so pleased to hear that Paula made you feel comfortable and helped you choose the right product. I’ll be sure to pass on your lovely feedback to her.
Thanks again for choosing My Mobility.
Satisfied with the job well done
A good job was done fitting the stair lift, everything was left clean and instructions were clear as to how it worked. Very satisfied
6. Februar 2026
Antwort von My Mobility UK
Thank you for your 5-star review, Joan. We’re glad to hear you’re happy with the stairlift installation and the service provided. Your feedback is really appreciated.
My dealings with My Mobility were… first class
My dealings with My Mobility were excellent from the initial visit and the subsequent quote right through until the installation of the reconditioned Stannah stairlift. "Aaron", the installer, was most competent and very pleasant to deal with. He gave me and my wife a very professional demonstration of how to operate it and ensured that we were fully competent and satisfied before he left. Highly commended all round.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
Hi Brian,
Thank you very much for your excellent 5-star review. We’re delighted to hear that your experience with My Mobility UK was first class from start to finish, and that you’re pleased with your reconditioned Stannah stairlift.
It’s great to know that Aaron provided such a professional installation and took the time to ensure both you and your wife were fully confident using the lift before he left. We’ll be sure to pass on your kind feedback to him.
Thank you for your recommendation and for choosing My Mobility UK. Please don’t hesitate to get in touch if we can assist you in the future.
Stay well clear
This isn't a proper company. Look them on Companies House. Seem to be a finance company. Siobhan, whose business card says Affordable Stairlifts and gives her job title as Technical Surveyor, was very nice but basically was pushing the reconditioned stairlifts. I guess these are the ones they make the most money on. The engineer that came to fit the stairlifts was fine, but charged my parents an extra £100 so that the lift would swivel at the top of the stairs automatically. This was not discussed during the meeting with Siobhan. There was no paperwork left after installation, so no copy of the invoice/payment, no instruction manual or number to phone in case of any problems. Siobhan had said the stairlift would be in mint condition but it definitely was not.
Unfortunately my father passed away less than a week after installation. We asked if there was the possibility of buy back and was told yes of course but then we were only offered £300 after paying £1900. And we had still not had the £100 over charge which Mitch said would be refunded. Communication was appalling. Stay well clear and find a real company.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von My Mobility UK
Hi Sally,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your father’s passing and would like to begin by offering our sincere condolences to you and your family.
We’re also sorry to read that your experience did not meet expectations. We would like to reassure you, that we are a legitimate trading company. Our registered trading name on Companies House is MY MARKETING SOLUTIONS, under which we operate our stairlift and mobility services.
We take concerns like those you’ve raised very seriously. We have already requested further information from you so that we can fully investigate the points mentioned, including pricing, paperwork, communication, and the discussions around buy-back and refunds. Without specific details, we’re limited in what we can review publicly, but we are absolutely keen to look into this thoroughly and fairly.
Our aim is always to be transparent, supportive, and professional, especially during what can be a very difficult time for families. We would genuinely welcome the opportunity to address and resolve these matters directly.
Please contact us with the requested information so we can investigate this further for you.
Kind regards,
My Mobility UK
Trading name: MY MARKETING SOLUTIONS
Was very impressed
Today I rang to ask for a quote on a stair lift a man named Ben came on the same day was very knowledgeable about what we wanted
30. Januar 2026
Antwort von My Mobility UK
Hi Christine,
Thank you so much for taking the time to leave such a lovely 5-star review. We’re really pleased to hear that you were impressed with our service and that Ben was able to visit on the same day and provide clear, knowledgeable advice about the stairlift options.
Your feedback means a lot to us, and we’ll be sure to pass your kind words on to Ben. If you need any further help or have any questions at all, please don’t hesitate to get in touch.
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