I made a previous Review regarding my order and not receiving it. Since then MyJam reached out and explained because items was not available they did not dispatch my order. Although this is frustratin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have been a customer for my jam for the last two years, everything was outstanding initially, but all my recent orders has been missing many items , I have tried to reach out to request substitute... Mehr ansehen
Great stock, next best thing to authentic Syrian food. Sensibly packaged. Arrived on time and got continuous updates. I got makdous, Turkish zayton, foul medemas (teeba brand), pickled turnips (sofra)... Mehr ansehen
Ordered different varieties of sausages thinking they were made by myjam. However, they are all sourced from different suppliers, this wasn’t what I expected. The Moroccan lamb sausages lacked salt w... Mehr ansehen
Unternehmensdetails
Über MyJam
Vom Unternehmen geschrieben
MyJam is the UK's largest online store for cultural groceries and food. You'll find over 6500 authentic Middle Eastern, Turkish, Egyptian, Lebanese, Greek, Palestinian foods... and more.
From your everyday and favourite items, to quality halal meat, fresh seasonal products and chef-prepared dishes, you can shop all the food you really love in one order. It's the best selection you'll find in one place.
So, let MyJam do your shop for you. We'll source authentic products from our network of local and specialist suppliers in London, and deliver nationwide.
The MyJam app makes shopping for your favourite cultural groceries easier than ever! You can create favourites lists, choose which products you're happy to accept substitutes for, and track the status of your order right through to delivery.
With so much on offer at MyJam you'll be able to find lots of products you just can't get in your local supermarket or cultural store. Here are some of our most popular categories to show a little of what you'll find:
Kontaktinformationen
Alliance Court, W3 0RB, London, Vereinigtes Königreich
- 07700 161494
- care@myjam.co.uk
- myjam.co.uk
Hat 4 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Excellent service n products
Good Experience
First time ordering from My Jam. Frozen items were well packed and insulated.
Will use again.
Meat delicious
Although the meat was not processed by My Jam after we sorted it out the outcome of the cooking was delicious and excellent. Very disappointed to receive the meat with no preparation whatsoever. Shame my emails were read too late.
Missing items
MyJam experience
Great selection and great customer service, DPD had lost half the order but MyJam sorted it all out.
We've loved using MyJam
We've loved using MyJam, so much to choose from, very well packaged and delivery date always kept too. Thankyoy
Excellent products and really quick…
Excellent products and really quick delivery. Will definitely be ordering again. Many thanks
Excellent service
Great Service, Thank you.
I was able to purchase items not available to me locally,quickly and easily. The goods arrived very promptly and perfectly packaged for freshness. I will be using My Jam again and would definitely recommend it to friends and family.
Great Service. Thank you so much
Mango pickles
Mango pickles. (Amba)
My order arrived on time well packed and tasty wonderful.
Game changer! Thank you.
To find a desirable chocolate bar for my husband, after 3 years of searching shelves in supermarkets in vain, this is a game changer!
Your prices are great, delivery on time (& well packed) so thank you for sourcing these rare finds. I've saved your site for future purchases.
They have perfect delivery and they…
They have perfect delivery and they packed very well. Their product is fresh and daily.
Overall great shop!
Overall great shop!
Quick reply from their customer service representative, understanding and accommodating. Good quality, punctual updates, delivery, and packaging.
Love the full range at offer for all my…
Love the full range at offer for all my Arabic food needs.
Love but delivery is a bit expensive
I love the concept and the range of food they offer which you wouldn’t normally find elsewhere, however, I would have bought more often from MyJam if the delivery fees weren’t so high, for example, I bought something for £4 and the delivery fee was £6, which really wouldn’t be worth it if I hadn’t bought more of the product
Everything was spot on
I placed an order containing a range of middle eastern bits and bobs and was surprised that there were no substitutions/cancellations. I fully expected some things to not be available, but everything turned up right on time, beautifully packaged. Will definitely use this shop again.
I pay 158€ but didn't receive my order
I make order by 158€ , but i didn't receive only bcz i miss to write the house number although i put my postcode and my phone number … when i contact the customer service they apologize and say we will wait you to order again 🤣
عملت طلبية ب158 باوند وما وصلت بس اتواصلت معهم حكولي الشركة ما قدرت توصل الطلب لانه عنوانك مش كامل مع انه كتبت البوست كود لبيبتي واسم المنطقة ورقم تليفوني … سهل يسحبوا المبلغ بس صعب يتواصلوا معي ليتاكدوا من العنوان .. وراح علي المبلغ والطلبية
الله يعوضني وحسبي الله ونعم الوكيل

Antwort von MyJam
I had an exceptional experience with…
I had an exceptional experience with [my Jam company ] and would like to provide some positive feedback. From start to finish, their service was outstanding and exceeded my expectations.
Firstly, their customer service team was incredibly helpful and responsive. They promptly answered all of my inquiries and provided detailed information about their products and services. They were friendly, professional, and went above and beyond to ensure that I had a positive experience.
The delivery service provided by [myJam ] was top-notch. The package arrived on time and in perfect condition. The delivery personnel were courteous and handled the package with care. I appreciated the updates and tracking information provided, which allowed me to easily monitor the progress of my delivery.
The quality of the product I received from [MyJam ] was exceptional. It was exactly as described on their website, and the craftsmanship was evident. I was impressed with the attention to detail and the overall quality of the product.
Overall, I highly recommend [myJam] for their excellent customer service, reliable delivery service, and high-quality products. They truly exceeded my expectations and I will definitely be a repeat customer. Thank you, , for providing such a positive and enjoyable experience.
Great choice of items, good value for money
Very good choice of items from different cultures. The website is easy to use. I found (food) items here that I've struggled to find elsewhere. Great for those of us that have multiple ethnicities and want a taste of home or for those that want to try something new! Items were as described, good quality and well packaged. Good value for money and fast shipping. I'm very pleased!
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