My Fox Bag Bewertungen 

374
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Couldn’t be more happier , bag is just what I wanted , fantastic price, delivery was speedy and quick Massive choice of colours at affordable prices. Wouldn’t hesitate to use this 5* company again... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Purchased the Fjallraven Kanken Hip Pack in the colour Ultramarine. After first use walking to and from work (less than a 3min walk) bag is marked contacted customer service and they told me this was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Taschen- und Gepäckfachgeschäft
  2. auch in
  3. Geschäft für Outdoor-Kleidung und ‑Ausrüstung

Informationen, die aus verschiedenen externen Quellen stammen

Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

374 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(374)

19 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing company

The company is amazing and provides high quality products for a discounted price. They are so reliable and I will always continue to order from them for myself, for gifts and will recommend to family/friends and everyone in between. The delivery was amazingly quick, and the bag was packaged nice and securely. The ease from browsing to checking out was so simple and stress free. I cannot find a single fault and I just want to say thank you to my fox bag.

1. Februar 2023
Bewertung ohne vorherige Einladung
My Fox Bag-Logo

Antwort von My Fox Bag

Hi Lucy

Thank you for your 5* review of our company, you are a truly amazing customer and we appreciate your business :)

We hope to see you again in the future!

Kind regards,

My Fox Bag.

Bewertet mit 1 von 5 Sternen

MY order never arrived

MY order never arrived. I keep sending emails no one answer. I call very often DHL how was the carrier to see if any updates and the worst part is that they send the delivery driver to my home yo check. he was very aggressive saying that he dropped the parcel obviously he never did he was lying he said that I signed for it then later on they find that it was never properly delivered horrible experience never ever again. think twice before purchase from this website to Canada or at least don't recommend at all DHL. very bad.

Again I don't know why you guys saying that i raise a claim saying that the product was unacceptable. I never did that the claim was the item never arrived ask DHL .. please forward to me that matter I can't understand why you using that as an excuse.. I have proof of all the emails and there is not such as you saying .. please read the emails make sure you do you job properly and also every time I SENT AND EMAIL you guys take forever to reply and everytime is somebody different replying the emails that has no clue . you guys are very poor customer service and again prove what you saying.. I seriously asked to contact me and if im laying according to you ill take care of my actions but proof what you saying..

24. Dezember 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello David,

You originally let us know via email that you did not receive the product that says it was delivered. We followed this up with the courier; the delivery GPS location scan is at your address and we have a POD with signature and your name on the POD. We have then received a chargeback from your bank with the reason being 'product unacceptable' hence our question to you - what is the reason for chargeback - non-receipt, or receipt of a product that is unnacceptable. We have responded to the chargeback request.

Bewertet mit 4 von 5 Sternen

they delivered exactly what I ordered

they delivered exactly what I ordered, within a reasonable time; the products were flawless!

27. Dezember 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Predrag,

Your glowing review means so much to us, thanks for being a superb customer.

Is there anything we can do to change the 4 stars to 5? :).

Kind wishes,

Jordan.

Bewertet mit 5 von 5 Sternen

Shipping to Indonesia on holidays is…

Shipping to Indonesia on holidays is quite fast 21 days. Love it!!

25. Dezember 2022
Bewertung ohne vorherige Einladung
My Fox Bag-Logo

Antwort von My Fox Bag

Hey!

Thanks so much for the amazing review, we really appreciate your custom.

Kind regards,

Jordan.

Jordan.

Bewertet mit 5 von 5 Sternen

Would shop again!

The back pack I wanted was in stock, I ordered 1 week before Chirstmas not expecting it to arrive (due to RM strikes) but My Fox Bag despatched my order quickly and my back pack arrived in the 48hr window as promised. I also got about £15 off the RRP so successful order I'd say!

18. Dezember 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hey!

Thanks so much for the amazing review, we really appreciate your custom.

Kind regards,

My Fox Bag

Bewertet mit 3 von 5 Sternen

I cannot use the voucher as first time…

I cannot use the voucher as first time buyer

29. Dezember 2022
Bewertung ohne vorherige Einladung
My Fox Bag-Logo

Antwort von My Fox Bag

Hi,

You can use the voucher against your first full price purchase, even if this is your 2nd purchase so please keep hold of it! The voucher applies to full price products, so would not have applied to the sale item you were purchasing. You can still use the voucher off your next order though, if the item is full price.

Kind regards
My Fox Bag

Bewertet mit 5 von 5 Sternen

Worth the wait

Relatively fast delivery with the strike to Indonesia, took a month to reach my place. I got the price almost half of the price here in Indonesia. Worth the wait.

23. Dezember 2022
Bewertung ohne vorherige Einladung
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Adhinda,

Thanks for the amazing review, we are so glad you chose to shop with us! That's great to hear that delivery was not too affected!

Kind regards,

My Fox Bag.

Bewertet mit 5 von 5 Sternen

It was a very easy purchase

It was a very easy purchase. Its an original product. Follow the sale seasons.

30. November 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Melek,

Thanks for the amazing review, we are so glad you chose to shop with us!

Kind regards,

My Fox Bag.

Bewertet mit 5 von 5 Sternen

Highly recommended online retailer

The items were ordered at the end of November, and were shipped very quickly. Arrived in Australia in just over 2 weeks during this busy period. I was concerned about the quality of the backpacks due to the lower prices, but these are genuine Fjallraven. So overall a fantastic experience.

4. Dezember 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Ella,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product, Kanken 15inch, at a very good price. No issues with delivery. Recommend.

1. Dezember 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Inger,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Bewertet mit 5 von 5 Sternen

Fast delivery, love the product

Delivery was quite fast though I ordered during the Black Friday sale and there were the Royal Mail strikes. Really love the bag too its great!!

19. November 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Sumi,

Thanks for the amazing review, we are so glad you chose to shop with us!

Kind regards,

My Fox Bag.

Bewertet mit 5 von 5 Sternen

The parcel arrived very quickly as…

The parcel arrived very quickly as promised and packaging in good condition. It is Christmas pressie so expecting recipient to be very pleased with my gift.

18. November 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Glynis,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Bewertet mit 1 von 5 Sternen

Still didn't get the package

Still didn't get the package, and get no information about it.

22. November 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello,

After checking this order, I can see it was delivered a couple of days after.

We apologise for the delay, but unfortunately this is out of our hands. There is currently a backlog in the Royal Mail network - all services have been greatly affected, due to the ongoing strike action combined with the surge in parcel deliveries over the Black Friday and Christmas period.

Thanks

Bewertet mit 5 von 5 Sternen

Quick shipping to Chile. Highly recommended!

I bought a Fjallraven Kanken No. 2 Laptop backpack in all black. It took 2 weeks and a half to arrive to Chile (South America). Fast free shipping from the UK, excellent experience. I love my bag and I'd highly recommend buying from this store. Thank you!

2. November 2022
Bewertung ohne vorherige Einladung
My Fox Bag-Logo

Antwort von My Fox Bag

Hello Coni,

Thanks for the kind words, we truly appreciate it, we look forward to see you shopping with us next time :).

Thanks,

Team MFB x

Bewertet mit 2 von 5 Sternen

i was not satisfied with customer service

i was not satisfied with customer service. the replies came slowly and not helpful at all until i commented on social media about it

30. September 2022
My Fox Bag-Logo

Antwort von My Fox Bag

Hello,

I am truly sorry about this, we deal with a high volume of orders and messages on a daily basis and we cannot get right to them straight away.

We hope this does not affect your decision to shop with us in the future. We appreciate your business.

Thanks

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