MyFirst Bewertungen 4’760

Matt was excellent - sorting all the details of the policy change and getting a good price for me. I am delighted with his service and thoroughly recommend him.

Connie was brilliant. She was really polite and helpful reassuring us with a problem we have starting our policy.

Great help I’m very happy.

Great service by Lilly, Very friendly and helpful. Very easy and quick query dealt with.

AVOID may look cheapest option but it will cost you a lot more in the long run. They charge high deposits for young first time drivers then within the first month cancel your policy for so called modifications, for example a window sticker or wind deflectors and say it an undisclosed modification. Customer service very poor company’s a scam!!!

I find it very amusing that my first can reply to theses comments and not to direct complaints to themselves. Reading the reply to the above everything was declared at the point of taken out the policy! My first need to stop making excuses and ripping off young drivers.

Customer service is excellent thanks so much from Liam made the whole thing really easy !

Great service, very informative happy to be on the road with them 😊

I was connected with Constance Clifton who immediately understood that we were wanting additional insurance for parent (mother) of new driver with Former UK and now French driving licence. The application was dealt with on the spot and by the end of the call we had an insurance agreed and paid for and valid from same day. This was much more than I had hoped for. A thoroughly friendly and helpful service.

frequently highlight that staff are patient and helpful, specifically for young drivers or parents setting up policies.

Call handler excellent. Had to wait in a queue to be connected.

Every time I’ve called, the person who answered my call has been helpful, polite and informative.
Just all round excellent!!

Quick, helpful service, highly recommend

The women who answered the phone was so sweet and so helpful :) sad i didn’t catch her name

My son passed his driving test and I was able to change his insurance from learner to qualified in a matter of minutes. Cat was super helpful, friendly and professional both on the chat and the subsequent phone call

Lily spoke to me in a clear voice, making sure I understood everything she was saying and repeated back all information shared. Overall a very nice and helpful person

On the ball, easy to talk to

Very easy to talk to who was on the other side (Lily) quite response in generally didn’t have to wait long for answers. And questions and reasons for the call was solved quickly

Really quick process and Lily was great at answering questions