Julie, thank you, I believe you have impacted my life beyond the call of duty today you went above and beyond to provide advice and help on how to manage my debt via a charity. My rare disease has le... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thank you Martin for your incredible support when I contacted you on Friday evening. Absolute delight to deal with yourself and you made what I thought would be a difficult call such an easy and smoot... Mehr ansehen
Unternehmen hat geantwortet
The advisor was very helpful, gave me all the options available. They understand people’s circumstances especially at this moment in time. This company has the customers best interest at heart and do... Mehr ansehen
Unternehmen hat geantwortet
This company is great at their job. Understanding and appreciation what a problem it is when a telephone company request payment when not actually owed, when not with them and ongoing query. So they p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über EP Financial Solutions
Vom Unternehmen geschrieben
Helping you find a way forward
Financial difficulty can happen to anyone. A change in circumstances, an unexpected expense, or simply the rising cost of everyday life can make managing commitments more difficult than expected. If you've heard from us, we're here to help you understand your options and find a way forward.
Everyday People Financial Solutions (EP Financial Solutions) works on behalf of trusted brands to support their customers, typically when an account has fallen into arrears. Our role is to understand your circumstances and work with you towards a solution that is affordable, realistic and sustainable.
We listen. We don't judge.
We understand that talking about money can sometimes feel difficult. That's why our trained specialists take the time to listen and understand your individual circumstances. We'll talk through your situation with you, consider what you can reasonably afford and help identify an appropriate way forward.
There isn't a one-size-fits-all answer. Everyone's circumstances are different, and the support we provide is centred around finding a solution that works for your situation.
Support built around real life
Our goal is to make dealing with financial difficulty feel more manageable. That means treating you with respect, communicating clearly and giving you the opportunity to tell us when something has changed. If you're struggling, we'd encourage you to speak with us so we can understand what's happening and explore the support available to you.
We're committed to delivering a customer experience built around compassion, understanding and sustainable outcomes.
Everyday People Financial Solutions is authorised and regulated by the Financial Conduct Authority and is part of the Everyday People Group of companies.
How can we help?
Find out more about EP Financial Solutions, manage your account online, or get answers to some of our most frequently asked questions.
Kontaktinformationen
9 George Square, G2 1DY, Glasgow, Vereinigtes Königreich
- 0141 846 0765
- contactus@MyEPFS.com
- myepfs.com
4.6
Hervorragend
490 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Received a phone call the gentleman was…
Received a phone call the gentleman was very polite and listened to my concerns. He gave me more time to resolve the matter. Thank you.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We’re pleased to hear that our colleague took the time to listen to your concerns. Treating people with respect and understanding individual circumstances is really important to us.
Thank you for taking the time to share your experience.
Julie the advisor I spoke with today…
Julie the advisor I spoke with today was very helpful.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your feedback. We’re pleased to hear that Julie was very helpful. We appreciate you taking the time to share your experience.
Never thought I’d be writing a positive…
Never thought I’d be writing a positive review for a debt collection agency but crosses wires led to me not getting the final bill from the supplier and it moving to debt collection - the advisor totally understood my situation and I paid the final bill without the debt agency’s charges. Impressive!
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to share your experience. We are really pleased to hear our advisor understood your situation and was able to support. Your feedback is greatly appreciated.
Received a response today
Received a response today, this company has changed my perception of them. I still think the inability to talk to the same advisor is an issue but overall they respond to all complaints and are sensitive and understanding. I can now tackle the actual problem with EE who I wish were as responsive and supportive as this organisation. This organisation listens and genuinely cares. Thank you for your understanding during a very difficult time.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for coming back to update your review. We really appreciate you giving us the opportunity to provide further information and are pleased to hear you felt listened to and supported.
Very polite and understanding
Very polite and understanding
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your feedback. We are pleased to hear you found our team polite and understanding.
Excellent supportive company…
Excellent supportive company ..understanding and very helpful
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your kind feedback. We are really pleased to hear you found our team supportive, understanding, and helpful.
A very good experience today and was…
A very good experience today and was helped with a friendly professional gentleman from EP Financial Solutions
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your feedback. We are pleased to hear you had a good experience and found our colleague friendly and professional.
I was listened to in a very polite…
I was listened to in a very polite manner by the lady I spoke to. She directed me further to the right agencies to help me with my situation.
Feeling uplifted
Thank you so much for your help.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to share your feedback. We’re really pleased to hear that you felt listened to and supported, and that the guidance provided helped you feel uplifted. Wishing you all the best going forward.
The Lady I spoke with was very kind
The Lady I spoke with was very kind. She listened to me explain my concerns and is now trying to help me resolve my issues.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your the review. We are glad to hear your feedback.
The man was kind and polite also spoke…
The man was kind and polite also spoke very well to me
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for your feedback. We appreciate the review.
If you get into trouble with payments…
If you get into trouble with payments they are helpful and don’t push you for payment.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback, we appreciate it.
Talking to a human. The agent was very professional and…
The agent was very professional and friendly, and put my mind at rest. And the BIG PLUS is that you actually talk to a fellow human being.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thanks for the review, we appreciate your feedback and are glad you found our team friendly.
The staff I spoke to was very…
The staff I spoke to was very professional and helpful
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We are glad you found the team to be helpful. Thank you for the review.
EP Financial Solutions
The advisor who helped me with my call today, had outstanding skills as customer services.
10 out of 10.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for the review. We appreciate you taking the time to provide your feedback.
Very professional and very helpful very…
Very professional and very helpful very polite when she was asking me questions I felt comfortable to talk with her
Thank you very much for understanding
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Very glad you found our team member to be helpful and polite. Thank you for letting us know.
EP financial solutions
EP financial solutions, are very professional and do everything to put your mind at ease and help sort the problem. I would recommend.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
We are very glad to hear we could support. Thank you for the review.
The advisor was helpful and kind…
The advisor was helpful and kind dealing with a situation that should have been resolved a year ago. He gave helpful advice and sent a letter for me
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Very glad to hear you found our team member helpful and kind. We appreciate the feedback.
Caller was very polite and friendly
Caller was very polite and friendly. Easy interaction. Simple service.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
Very great customer service
Very great customer service. The staff was so supportive on the phone and shared more helpful information I was not aware of.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
Very helpful and friendly
Very helpful and friendly, listening to your credit issue and was not judgemental. Pleasant experience do not be afraid to call them .
They will help you .
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.