Needed to try a new network as having to many problems with 3been with them for over 20 years. Did some research and opted for mozillion very pleased so far new SIM came in a day . Choose to keep my n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Using my phone, I had data issues, agreed to upgrade, and they then charged an extra top-up AS WELL and refused a refund. When I cancelled and moved to Lebara, they wouldn't refund the monthly fee... Mehr ansehen
Most impressed, paid upfront for a 2 year contract, bought SIM card Thursday night & arrived Saturday morning, easy set up &worked straight away. Ported my number online,chose my date & again all went... Mehr ansehen
The process of ordering a new phone was so easy. The prices and contract duration are very good too and there are many options to choose from. The comms were great and my new phone and sim arrived p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.
Buy risk-free
12 month warranty on all phones
Kontaktinformationen
15 West Street, BN1 2RL, Brighton, Vereinigtes Königreich
- 020 3893 8441
- help@mozillion.com
- mozillion.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bought a 2 year e-sim with EU roaming
Bought a 2 year e-sim with EU roaming. Arrived abroad to find that calls and texts didn't work. Tried all suggestions on the help page but didn't work. I emailed 3 times, left a voicemail once and stayed on hold for 20 mins incurrings costs on a line i didn't want to use. Utterly useless service and even worse customer support.
Great Service & Price
Great connectivity and packages, highly competive prices, free EU Roaming with no price rises, combined with friendly and accessible support!! – handy hint, accessing help over the weekend was easier, quick, simple and easy, with very friendly staff. I wish we had moved years back!!!
Because i dont have in the house…
Because i dont have in the house recpiton it sad emergency only
The solution was not obvious or…
The solution was not obvious or intuitive. However, the assistantce given was quick clear and concise. Refreshing!
Douglas was really good
Douglas was really good in getting to the bottom of my problem. Excellent response times and great customer service.
After Douglas picked up my email he was…
After Douglas picked up my email he was very efficient and settled my issue very swiftly. I’d give him 5 stars 🌟
I've been waiting for my old number to…
I've been waiting for my old number to be transferred having given pac no. 10 days ago. Tried calling Mozillion but can't reach them. Left message on the chat in dashboard but no response. Regret taking contract

Antwort von Mozillion
Awful customer service
I was sent a sim that hadn’t been set up correctly so tried to contact customer service. First call the phone was answered but the agent wasn’t capable of resolving the problem. I then sent several messages which wasn’t actioned. Several phone calls followed but none were answered. Finally on Saturday morning Amanda answered my call and solved the problem- give her a pay rise !
Smooth transition
I had a really good experience with Mozillion. The porting process was clearly explained, and they gave me accurate timings for when my number would move over. Everything happened exactly as promised, and the SIM worked immediately with no downtime. Customer support was responsive and helpful throughout. Very happy with the service.
Pristine condition…
On initial inspection my phone looks in pristine condition, very pleased with description and service.
Experience using mozillion after 4 months
Customer service was excellent to be fair once i actually got to speak to someone, i had an issue after signing up to a new contract after getting a new phone and transferring my old number across.
The issue i had was the wait times to actually speak to someone or have a reply to an email which is frustrating when you just want to get the problem sorted .
Network and signal so far cant fault it and would happily recommend them to anyone 👍🏻
Excellent customer service
Excellent customer service, resolved my option very quickly.
Great 5 stars cheap and reliable
I got a prepaid plan 13 months ago for 24 months. It's great , great speeds ported my number no issues sick of three sticking their prices up. I've been abroad multiple times on trips with no issues. Thank you helping me slash my bill, it's very cheap compared to others.
Problem solved quickly
I was charged this month even though I'd paid upfront for 2 years but Laura sorted it out for me quickly. Many thanks.
Thank you for the great service
Thank you for the great service, especially Jasper! He was super responsive and helped me quickly resolve my plan upgrade issue.
Unfortunately the porting of the number…
Unfortunately the porting of the number has taken longer than expected. Not sure why

Antwort von Mozillion
So far everything is great
So far everything is great. Had no issues, great service, brilliant signal.
No complaints here at all.
Was happy with phone but not the fact…
Was happy with phone but not the fact that in buying 2 of the same phone in different colours I had to pay 2 lots of postage. Think this needs to be looked at as it would put me off buying again
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







