Needed to try a new network as having to many problems with 3been with them for over 20 years. Did some research and opted for mozillion very pleased so far new SIM came in a day . Choose to keep my n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Using my phone, I had data issues, agreed to upgrade, and they then charged an extra top-up AS WELL and refused a refund. When I cancelled and moved to Lebara, they wouldn't refund the monthly fee... Mehr ansehen
Most impressed, paid upfront for a 2 year contract, bought SIM card Thursday night & arrived Saturday morning, easy set up &worked straight away. Ported my number online,chose my date & again all went... Mehr ansehen
The process of ordering a new phone was so easy. The prices and contract duration are very good too and there are many options to choose from. The comms were great and my new phone and sim arrived p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.
Buy risk-free
12 month warranty on all phones
Kontaktinformationen
15 West Street, BN1 2RL, Brighton, Vereinigtes Königreich
- 020 3893 8441
- help@mozillion.com
- mozillion.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bought a new £700 phone for my…
Bought a new £700 phone for my granddaughter. They messed up the delivery address so didn't receive it on time. Had it sent to my business address after they asked me to pay for the carriage (£19.20) and they would pay it back. Still waiting nearly a year later. Just about to buy 5 more phones - but not from them. Just shows how a small amount can make a difference to a customer. Would not recommend.
Amanda in customer services - it is you who has let me and your company down
I phoned you on Thursday explaining in…
I phoned you on Thursday explaining in detail that I do not recognise the number I now appear to have despite informing you of my correct number which took me 25 to speak to someone and the pac number which I received from my previous provider as was told it would change to my correct number but that hasn’t happened so as a new customer with you not the best of starts

Antwort von Mozillion
Good Experience so far as new customer
Good Experience so far as new customer, my sim delivery issue was resolved quickly.
Mozillion have been great
Mozillion have been great. Good service. Even better travel SIM deals. They remind you re your debit order. I have had no issues and pleased that I switched when I did!
Sim arrived next day
Sim arrived next day - plugged it in and away to go. great service with no problems.
This has been a really stressful…
This has been a really stressful experience. I have not changed network before and was assured it would be straightforward but still unable to connect to all services properly. Helpline takes forever to answer at least 20mins + on hold, no reply on voicemail and original emails went unanswered for 3 days. Very frustrating, wish I hadn't bothered to switch

Antwort von Mozillion
Smooth process from start to finish with Mozillion.
Smooth process from start to finish, number ported and connection started on the day stated with Mozillion.
Got my deal on a special offer 150GB for the price of 30GB (EE Network). Great if you can afford to pay the 24 month contract upfront, around £132 for myself.
New customer experience
The swapping of the sims was straight forward. My SIM letter states to allow 1-3 days for my number to port over. I do hope that there is no issue with the port as I do like my number and have used it for years!
Excellent service
Ordering phone straightforward with plenty of information to allay my concerns. Switching phone number was easy, I got to stay with EE and Mozillion kept me up to date with progress. I purchased a good as new phone and can verify it was as stated. I have recommended to family members.
Geat price and great reception in a…
Geat price and great reception in a rural area
Great value 24month prepaid SIM
I bought a 24m prepaid SIM which was great value my switch went through on the day I requested and haven't any problems so far, calls and data all working well/as expected. ( I haven't had any reason to contact the customer support department so can't comment on that. )
Absolutely terrible customer service
Absolutely terrible customer service. Don't answer emails. Still not received the phone ordered after 2 weeks. They use DHL which are also useless and give you no options. Really bad,beginning to think ive been scammed.

Antwort von Mozillion
Excellent service and great value.
Ordered a sim prices competitive and…
Ordered a sim prices competitive and good service over email , haven't tried EU roaming but so far so good
Would highly recommend!
Easy to navigate website. Good choice of phones. Prompt delivery with updates on order status. Quick and easy porting of existing number. Would highly recommend!
Poor customer service
Poor customer service
Requested an eSIM on their dashboard three days ago, have heard no responses from them at all. Then, tried to ring their hotline, waited for half an hour, it got cut off!
Good phone service
Good phone service, but they never seem to answer their phone on customer service.
Got a bargain deal with these guys
Got a bargain deal with these guys. Sort of happy with it
Wish I'd checked the signal in my area though as it isn't amazing
Porting my number wasn't easy. The dashboard kept taking me to a sales page
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







