I have been using this cab company for many years. I have aleays found the drivers to be kind, friendly, polite and helpful. I have always been meet in arrivals at Heathrow. I am an older person wit... Mehr ansehen
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Das sagen Bewerter
Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track... Mehr ansehen
Unternehmen hat geantwortet
I liked the reliability, of this company. We booked a taxi to pick us up from Gatwick airport after a late night flight returning from Portugal. I can't praise their communication highly enough. We re... Mehr ansehen
Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Kontaktinformationen
1a Hall Lane, E4 8HH, London, Vereinigtes Königreich
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4.7
Hervorragend
583 Bewertungen
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Great communication about time of…
Great communication about time of arrival. Taxi great on time and great and easy journey. The whole experience from booking to arrival is so easy and reliable.
11. Januar 2024
Antwort von Mount Cars
Hi Steve.
Thanks for you kind words. We aim to provide this same streamlined service each and every time. Thanks for your continued service.
Mount Cars
Antwort von Mount Cars
Hi.
Thank you for taking time to leave us your feedback we really do appreciate it. Glad your wait was not too long and yo uwas happy with the qualiy of the vehicle provided.
Mount Cars
OML..
OML... my driver arrived early which was really cool. Was really polite from start to finish and was funny as well.
He knew so many back streets which was really cool as well, that we got to King-Cross/ St Pancras in really good time.
He waited for me to sort out the payment as well. So THANK YOU so much :-)
8. Januar 2024
Antwort von Mount Cars
Hi Sonia.
Thank you for such a great review and rating, its so pleasing to hear how happy you are with the service provided to you. We do have a large number of long standing drivers who have worked in the area for amny years and who know the road really well allwoing shortcuts during peak times. Thanks for the continued surpport.
Mount Cars
Great communication and reliable
5. Januar 2024
Antwort von Mount Cars
Hi Bennett.
Thanks for your review and rating. Its always great to see a full 5 star review. This is our standard benchmark we aim for each and every time.
Mount Cars
Fantastic all-around service
Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track a driver's progress to picking you up and when a journey has ended, which is useful when you are arranging someone else's cab (e.g. a family member) for them.
5. Januar 2024
Antwort von Mount Cars
Hi.
Thanks for such a glowing review and feedback, we aim to offer the best overall service we can. we love our customer base and review such as yours warrants why we do. Thanks for your continued service.
Mount Cars.
Wonderful service
Wonderful service
Raphael my driver was fantastic, we had a great chat and I look forward to the next time . Thanks again
4. Januar 2024
Antwort von Mount Cars
Hi Richard.
Thanks for your feedback regarding Raphael. He has been with us a very long time now and is a lovely man.
Mount Cars
On time and very good driver
Very nice driver, on time, clean car in and out. Happy to engage in light conversation
5. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Mount Cars
Hi Frances.
Glad all was as expected for you, looking forward to many more trips shared together.
Mount Cars
Great reliable family run taxi firm
Great reliable family run taxi firm. Experienced drivers, they also have an app which is really good.
3. Januar 2024
Antwort von Mount Cars
Hi Andrew.
Thanks for your kind words. We are exactly that. A local company serving the local community as best we can. Thanks for the continued support.
Mount Cars
Antwort von Mount Cars
Hi Elliott.
Thank you for taking the time to leave us your feedback and review. Glad to see you was happy with the service provided.
Mount Cars
On time and reliable
31. Dezember 2023
Antwort von Mount Cars
Hi Barrie.
We really appreciate you taking the time to leave your feedback and review. Glad you were pleased with the service received.
Mount Cars
Reliable, friendly, polite.
7. Dezember 2023
Antwort von Mount Cars
HI Hartley.
Thanks for taking time out to review us, glad you were happy with the service provided.
Mount Cars
An amazing driver w…
An amazing driver who got us to the hospital on time for our appointment in spite of dreadful weather and heavy volume of early comuter traffic
7. Dezember 2023
Antwort von Mount Cars
Hi.
Thanks for leaving your feedback on the service received. Glad we got you there on time in bad conditions, our drivers do know the roads really well.
Mount Cars
Outstanding service from booking to…
Outstanding service from booking to arrival . Constant communication and update on pick up. Used this company for airport runs and they can not be faulted
1. Dezember 2023
Antwort von Mount Cars
Hi Valerie.
Many thanks for the glowing review, its what we love to see and really appreciate. We look forward to many more shared trips together.
Mount Cars
Very reliable company
Very reliable company. Booking by phone is really simple and the agents are friendly and really helpful. Communications are excellent. I have taken one star off because although it’s brilliant to be able to book online, it’s not particularly easy to find your way around the online booking and the text messaging connected with online booking doesn’t always work efficiently, although emailing works well. Highly recommended company
1. Dezember 2023
Antwort von Mount Cars
Hi Lindsey.
Thank you for your hoenst review. Glad you are pleased with the service provided. I cant counter argue your point, we too feel the same being honest. Sadly our booking portal is run by 3rd party software which has limitations to what we have control over. However fear not, a new and improved booking system are just around the corner which may push that 4 star to a 5. Watch this space!
Mount Cars
TOTAL RELIABILITY
We- 85 and 77- have had to use Mount Cars quite a lot recently, mostly for the inevitable hospital appointments. Always on time, drivers courteous - and, when your in their 'system', which recognises your phone number and addresses you by name, can tell me how long it will be before the driver- car make and reg- arrives to return us home.......
30. November 2023
Antwort von Mount Cars
Hi Terry.
Many thanks for taking time to leave your review. ITs a pleasure serving you and partner. Our technology is ever improving. Glad we can get you to where you need to be when you need us.
Mount Cars
1st Class Service
Mount Cars were fantastic from start to finish. Booking was easy and each of the four cars I booked were on time and very professional.
We will be back if we are in the area again.
Keep up the good work!
6. November 2023
Antwort von Mount Cars
Hi.
Thanks for leaving your feedback. We are glad everything went as planned for you. Always here when you need us.
Mount Cars
Good reliable company
Good reliable company, turned up a little yet made up time well.
4. November 2023
Antwort von Mount Cars
Hi.
Thanks for your feedback, getting the cars to bookings on time or within a reasonable timeframe is always a priority, sadly many factors can effect this from happening which are simply out of our control. Glad to hear our drivers road knowledge still got you to your destination in good time. We will aim to push your 4 star to 5 next time!
Mount Cars
Panic Free Pick Up
My friend and I were returning from a coach holiday and weren’t 100% sure of the exact time our coach would drop us off. No need to worry as the cab was there to pick us up. It really helped knowing the reg and make of car as there were several cabs picking people up.
3. November 2023
Antwort von Mount Cars
Hi Pat.
Glad you managed to find the cars with ease, hope your trip was nice. Thanks for the review.
Mount Cars
Service beyond expectation
The driver arrived on time, he was very polite and helpful as I use a walking aid so need assistance. The journey was uneventful but pleasent with intelligent conversation. And then again I had assistance getting out of the car and my walking aid being given to me.
6. November 2023
Antwort von Mount Cars
Hi Mateen.
Thanks for leaving us feedback its really appreciated. Glad the driver gave you the assistance required along with a pleasant journey.
Mount Cars.
The car was on time
The car was on time. The driver patiently waited for us to be ready. Very helpful in packing the luggage and unpacking at the destination. The drive was smooth and pleasant.
And the car was clean inside and outside.
5. November 2023
Antwort von Mount Cars
Hi.
Thank you for taking to to leave your review of the service received. Glad to hear the driver offered you assistance both ends of the trip and you were happy with the car provided.
Mount Cars
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