My car had electronically locked up, I could only open the drivers door manually, and nothing else. I called out GEM, who attended within an hour, and tried to get the car going. Unfortunately this... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From initial phone call to report a breakdown to the recovery company arriving I was kept informed all the way. The recovery company were brilliant, looked to see if they could fix the problem and... Mehr ansehen
Unternehmen hat geantwortet
Call centre located us when broke down on dual carriage way approaching a roundabout. Speed limit just dropped to 40 and first streetlight just behind car. Late Sunday evening and took a while top fi... Mehr ansehen
Unternehmen hat geantwortet
Been with GEM for a couple of years, first time call out last week. Back from holiday, car on drive wouldn't start. Used App, very easy, technician appeared within 40 minutes, fixed problem I was back... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For more information visit www.motoringassist.com GEM are multi-award winners and are endorsed as being Which? Recommended for 2026 and 2024, have been placed in the Top 3 breakdown recovery providers in the Auto Express Driver Power Survey for 12 years, coming first place 9 times. GEM Motoring Assist has also received a Defaqto 5 Star Rating for its Breakdown Cover, which means it provides one of the most comprehensive policies in the market.
Kontaktinformationen
Station Road, RH18, Vereinigtes Königreich
- 01342 825676
- info@motoringassist.com
- motoringassist.com
4.7
Hervorragend
1697 Bewertungen
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Great value
Great value, fast response time, and easy app to use. And a very friendly team on call
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such a positive review about the service we provide.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Prompt and friendly service
Prompt and friendly service, whereby I am always assured of the best service.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to give such such positive feedback.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
Very good
Van wouldn't start. Very helpful and polite initial phone conversation with GEM and, after some confusion over the eligibility of my van (ex HM Prison service van formerly used as a minibus) it got sorted. Recovery arrived in under 2 hours, nice fella, drove me 10 miles to my designated mechanic. Got a courtesy call from GEM afterwards asking how things went. Can't fault this for service in any way.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive review about how helpful and polite our service was we provided you.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Best breakdown service ever
Brilliant service. From calling about my breakdown, a technician was with me within 10 minutes. After confirming the car needed to go to a garage, he arranged it and a trailer arrived again within 10 minutes. Can't ask for better service
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive review about the service our technician provided you. We happy to hear the service was Brilliant.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Wife put wrong fuel in, we’ve all done it!
Broke down a few months ago and recovery out in 20 mins. Then today my wife put petrol into deisel car and yes I had to wait 2.5 hours for a independent fuel drain specialist to come out, but was kept informed all the time! Very impressed once again..
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive review about the service recently provided to you and your wife.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Easy to purchase and set up
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback on how easy our policy was to purchase and set up.
If you have any questions in future, we are happy to help in the Member Services Team on 01342 825676. Happy motoring.
Kind regards
The GEM Team
Excellent, prompt attention
I have had my cover with GEM for a few years now, and last week called them for the first time. Excellent service and prompt action from everyone. I'm a more mature person and have probably sampled most of the other Recovery Insurance Companies....the service from GEM was definitely far superior to any of the others. Well done and thank you.
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
On my way to Southsea from home and…
On my way to Southsea from home and suddenly smoke everywhere and horrible noises from the engine. Pulled into side road and after phone call to GEM within an hour I was on my way back home with car on recovery truck. Driver was great, the truck clean and he couldnt be more helpful
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
I found a screw in the tread of the…
I found a screw in the tread of the rear nearside wheel. With the pressure down to 15 (normal 35) I considered it too dangerous to drive to a tyre depot.
When I phoned GEM Assist the lady answering talked through the problem then agreed with my assessment. She forecast that help would arrive within two hours. Three quarters of an hour later a recovery wagon arrive, took my car and me to a tyre depot of my choice four mile away where it was repaired for £20.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Excellent
Excellent.
The transporter driver arrived within 40 minutes and he was friendly and efficient.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
I’ve had to use GEM 3 times this year…
I’ve had to use GEM 3 times this year and they’ve responded really quickly allowing you to track the closeness of the recovery vehicle
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Very prompt and helpful response…
Very prompt and helpful response recovery soon organised and excellent service from the three different recovery drivers. Excellent communication and kept informed throughout as to each stage of our journey
4. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
Having just driven home yesterday with…
Having just driven home yesterday with my first hybred vehicle Day one and it is my first trip with the new car that will not start. I called GEM and was immediately told assistance would be with me in one hour. Thirty five minutes later an engineer arrived I was overwhelmed by the efficiency. Now its my turn to be embarrassed there is no engine sound on start up simply a notice which reads ready.
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
You could not wish for a better…
You could not wish for a better breakdown service. Superb from our breakdown call, to the mechanic attending and taking the vehicle to the garage to be fixed.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
We were travelling to Southampton in my…
We were travelling to Southampton in my wife’s Audi A1 when the engine light came on, indicating a Drivetrain error. My son nursed the car back to his home in Poole but it was running very poorly. We needed to get back to our home in North Dorset in order to pick up my old Skoda in order to continue the journey, so I used the phone app to call GEM Motor Assistance. The recovery people arrived just over an hour after I contacted GEM. I was very pleased with the service provided and have no hesitation in recommending GEM.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you getting back to your home in North Dorset.
Remember when you recommend us, to take advantage of our refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
Excellent service
Everything went very smoothly and communication was excellent
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
Easy to log request for roadside…
Easy to log request for roadside assistance using app
Really fast response
Helpful operator excellent service
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about our 'Report a Breakdown' app and the service you received for your roadside assistance.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
Kind regards
The GEM Team
Just saved a bundle
Just saved a bundle by leaving R*C after 54 years and joining a creditable and much recommended organisation. Grateful to be here and should have acted years ago!
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you. Welcome to GEM!
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Excellent service
Excellent service, great recovery driver.
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the excellent service recently provided to you on your recovery.
Please do not hesitate to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM.
If you have any questions in future we are happy to help in the Member Services Team. Happy motoring.
Kind regards
The GEM Team
Turning a breakdown into an enjoyable adventure
Broke down 200+ miles from home and GEM, through its network of recovery companies got us home quickly and smoothly, keeping us updated and assured throughout. Everyone we dealt with were friendly and went the extra mile to give us a spectacular service. What could have been a misery was a fantastic adventure. I have been with GEM for nearly 20 years and as long as I drive will continue to be a member.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von GEM Motoring Assist
Dear Member,
Thank you for taking the time to provide such positive feedback about the service recently provided to you and thank you for your loyalty over the years.
Kind regards
The GEM Team
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