I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Mehr ansehen
Unternehmen hat geantwortet
Once the pharmacy had my prescription, ordering was simple. It was dispatched quickly with royal mail special delivery for next day delivery. One item from my prescription was not available to order... Mehr ansehen
Unternehmen hat geantwortet
There brilliant pharmacy but Royal Mail are big let downs they deliver on time 1 week and don’t the nxt time and pharmacy has to reimburse delivery fee and they shouldn’t be paying it back it should... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Kontaktinformationen
Vereinigtes Königreich
- montu.uk
4.2
Gut
795 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Montu UK Pharmacy
Hi Jaemi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Everything is so straightforward
Everything is so straightforward, on the chat things get done, I forgot to order my vape on my first prescription and I was sent a discount code so I didn’t get charged postage. They have been a godsend with how fast delivery is, it’s been the next day. I’ve got nothing but good things to say.
25. August 2026
Antwort von Montu UK Pharmacy
Hello Michelle, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Antwort von Montu UK Pharmacy
Hi Petra, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Outstanding
They were fast and reliable with delivery and have outstanding products.
27. August 2026
Antwort von Montu UK Pharmacy
Hi Joe, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwort von Montu UK Pharmacy
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Once I’d ordered ,my prescription was…
Once I’d ordered ,my prescription was with me by the following day, for the first time in years I have some relief( not completely) from the constant pain I live with, thank you!
26. August 2026
Antwort von Montu UK Pharmacy
Hi Kelly, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwort von Montu UK Pharmacy
Hi Vinny, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
from the start i was unsure but was…
from the start i was unsure but was made very welcome everyone helped me decide no pressure best decision i made 5 *****
26. August 2026
Antwort von Montu UK Pharmacy
Hi Cheryl, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I'm very happy.
26. August 2026
Antwort von Montu UK Pharmacy
Hi Simon, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Staff are Amazing to help any Questions…
Staff are Amazing to help any Questions or niggles at the back of yer mind.
The flower is beutifull... 👌🏻
26. August 2026
Antwort von Montu UK Pharmacy
Hi Brendan, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Great Support and Service
Recently I received a prescription that contained a vape -Curo, Mango T800, -that had a fault. This caused me a little worry, because i planned to take on holiday and I knew that without it, I would struggle with travelling and activities.
I sent an email and photo to Montu with a brief explanation, but with only a few days until my holiday, i hoped, but didn’t expect a replacement to be arranged.
Within 48 hours an alternative product is with the Royal Mail, and i will receive it tomorrow…..my anxiety has disappeared and im looking forward to making the most of our holiday again.
amazing support.
Thank you Amelia, Claudia and team.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Montu UK Pharmacy
Hi Tony, thank you for your kind words! We're pleased to hear you've had a positive experience with our service and the process has been smooth. Our patients' care and satisfaction is our ultimate goal and it's great to hear we've achieved that! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks for your continued support!
Antwort von Montu UK Pharmacy
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwort von Montu UK Pharmacy
Hi Michael, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Alterleaf are very professional in the…
Alterleaf are very professional in the way they deliver their products. Unfortunately they miss giving the vital information that relates to the products
26. August 2026
Antwort von Montu UK Pharmacy
Hi Reggie, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Antwort von Montu UK Pharmacy
Hi Keith, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwort von Montu UK Pharmacy
Hello Michael, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
im unable to use my new product
im unable to use my new product, im in intense pain, iv a CBD cartridge but the vaporiser doesnt work. iv sent multiple emails
26. August 2026
Antwort von Montu UK Pharmacy
Hello Gillian, sincere apologies for this we’d like to investigate this further. So we have sent your details to the patient support team sort out for you.
Received my first prescription today…
Received my first prescription today and it was delivered promptly and im so impressed with the contents its fantastic 👌 thanks montu and alternaleaf amazing service 1 very happy customer
25. August 2026
Antwort von Montu UK Pharmacy
Hello Kerrie, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Antwort von Montu UK Pharmacy
Hi Tony, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Insane product .
Product little to zero stalk in it.
10/10 product. The choice of Veriaty is insane.
Taste to effect is like nothing before.
Montu product wins over the counter tablet anti depressants and anxiety tablets.
This is nature at its finest.
26. August 2026
Antwort von Montu UK Pharmacy
Hey, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.