Montu UK Pharmacy Bewertungen 

795
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Once the pharmacy had my prescription, ordering was simple. It was dispatched quickly with royal mail special delivery for next day delivery. One item from my prescription was not available to order... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

There brilliant pharmacy but Royal Mail are big let downs they deliver on time 1 week and don’t the nxt time and pharmacy has to reimburse delivery fee and they shouldn’t be paying it back it should... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Apotheke

Vom Unternehmen geschrieben

Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

795 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(795)

654 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Really quick delivery. Excellent products, very happy with the service overall.

25. August 2026
Montu UK Pharmacy-Logo

Antwort von Montu UK Pharmacy

Hi Katie, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Bewertet mit 1 von 5 Sternen

You take too long from script to…

You take too long from script to delivery

25. August 2026
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Antwort von Montu UK Pharmacy

Hello Trevor, we’d like to investigate this further. We've sent details to the patient support team to further investigate.

Bewertet mit 5 von 5 Sternen

1st experience of an online pharmacy …

1st experience of an online pharmacy and im pleasantly impressed!

25. August 2026
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Antwort von Montu UK Pharmacy

Hi James, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Bewertet mit 5 von 5 Sternen

Great service

Great service, very good quality products and delivery always on time. Thank you

25. August 2026
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Antwort von Montu UK Pharmacy

Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you

Bewertet mit 5 von 5 Sternen

Very approachable

Very approachable, easy to talk to regarding pain issues. Would highly recommend.

25. August 2026
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Antwort von Montu UK Pharmacy

Hello Dawn, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you

Bewertet mit 5 von 5 Sternen

Good communication with pharmacy really…

Good communication with pharmacy really fast delivery

25. August 2026
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Antwort von Montu UK Pharmacy

Hi , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Bewertet mit 5 von 5 Sternen

Super easy

Super easy, got the prescription, put it in, waited two days because it was after 3:30pm when I got the prescription, came two day after as promised.

25. August 2026
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Antwort von Montu UK Pharmacy

Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Bewertet mit 5 von 5 Sternen

My experience with this company is…

My experience with this company is fantastic..they listen and take your needs seriously and with no stress attached. I'm so glad I'm a member.
Means alot
Thank you
Rory)

25. August 2026
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Antwort von Montu UK Pharmacy

Hi Rory, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Bewertet mit 5 von 5 Sternen

Great easy service

Great easy service , fast and efficient delivery what more could you want A++

25. August 2026
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Antwort von Montu UK Pharmacy

Hi Anthony, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, friendly and efficient service!

25. August 2026
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Antwort von Montu UK Pharmacy

Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Bewertet mit 1 von 5 Sternen

Each individual is great but the system…

Each individual is great but the system is set up to stop you seeking redress if there's a problem. Sent 2 batches of contaminated product, 10 days later still no response, rang multiple times, they have no interest in helping. Been without medication for 7 of the last 12 days.

Time to switch.

Additional: nothing came from whatever action Montu is claiming to have investigated in their response to this review.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Montu UK Pharmacy

Hello Chris, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you

Bewertet mit 1 von 5 Sternen

Always a problem..

Customer for 6 months.
Always a problem.
Can't order medications each month without a problem on their portal, or their stock changes.
It's so stressful I might go back to previous company..
Also the customer service is awful - seem like they don't want ro be there, and arent sensitive to peoples health issues.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Montu UK Pharmacy

Hello, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you

Bewertet mit 5 von 5 Sternen

Easy to use

Easy to use, very transparent in terms of deliveries etc. Great service to use!

25. August 2026
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Antwort von Montu UK Pharmacy

Hi Luka, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Bewertet mit 5 von 5 Sternen

They have been so helpful and quick

They have been so helpful and quick. I'm really impressed

25. August 2026
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Antwort von Montu UK Pharmacy

Hi Lewis, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Bewertet mit 5 von 5 Sternen

Stuff was fire

25. August 2026
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Antwort von Montu UK Pharmacy

Hi Nathan, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Bewertet mit 5 von 5 Sternen

Always a great experience and service.

Always a great experience and service.
Thank you now, and in the future.
5*****

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Montu UK Pharmacy

Hi Jamie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Bewertet mit 5 von 5 Sternen

Fibromyalgia, ME, professional helpful kind

I suffer from fibromyalgia, ME and other conditions. I used to have a good job as a teacher that I loved and then I became disabled by this. In the sense that I was just unable to do things that had made me happy, that connected me to other people and it was a very difficult time. It still is sometimes.

Before lockdown, I tried cannabis for the pain. Not legally. But it had a massive impact. However, it depended where you got it from and lots of other things. I tried the oil and that had a huge effect on my pain. Not only that, but very small doses cured my dogs seizures and he lived to be 17.

I even told my GP about the effect that it had on me. But I was beginning to find it a bit hit and miss after lockdown. Sometimes it would make me feel more poorly. It wasn’t really reliable. Then I heard about Alternaleaf. (Finally, I bet you’re thinking). I couldn’t believe my eyes. In fact, it was a number of days before I got in touch with them because I actually thought it wasn’t real.

From the moment that I contacted them until now, almost 4 months later, they have been the kindest most helpful and understanding professional medical people. I paid for a session before I decided to do the £5 a month, but it was still worth it.

I have been able to get hold of the oil too. But the other amazing thing is that they let you try things to see what works. They treat you like an adult. They don’t treat you like you’re doing something a bit naughty. And I’m so thankful of that. They are helpful and compassionate. I would encourage you to get in touch with them no matter what your condition. I have spoken to 2 doctors, a psychologist a nurse and two pharmacists. And each one was as passionate and helpful as the last.

For the first time today, I got up and thought I wonder if I could go for a swim? I haven’t done that for 12 years. So thank you. For giving me back enough that I can consider doing things again.

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Montu UK Pharmacy

Thank you so much for sharing such a deeply moving story. Hearing how living with fibromyalgia and ME impacted your life, and reading that you felt ready to consider swimming for the first time in 12 years, means the world to our entire team.

Treating patients like adults with compassion, respect, and zero judgment is at the core of what we do. We are so glad that our doctors, nurses, and pharmacists could offer you the reliable, professional care you deserve.

Thank you for trusting us with your health our team looks forward to continuing to support you every step of the way!

Bewertet mit 1 von 5 Sternen

For about 6 months I was having a back…

For about 6 months I was having a back and forth with Montu and Alternaleaf about the fact they kept on taking liked stains and company’s off their medication list week after week. They then started doing the same with their vape carts so I asked about hash rosin, they agreed to stock it ( I have email proof) then went back on their word after the day after I had paid for my review. Their email said sorry we are not going to stock hash rosin now what else would you like. The last 6 months of communication with no outcome, unfortunately this always seems to be the case.

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Montu UK Pharmacy

Hello Jack, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.

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