Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Mehr ansehen
Unternehmen hat geantwortet
Used mill timber a few times. Always a reliable service and good quality timber. Easy to get hold of and quick response to emails.
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Mill Timber Direct
Vom Unternehmen geschrieben
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Kontaktinformationen
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Vereinigtes Königreich
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4.7
Hervorragend
507 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Prompt delivery and good products
1. März 2025
Antwort von Mill Timber Direct
Thank you for taking the time to leave your review; you were served by our Mon Timber Crumlin branch and I'll pass on your great feedback. Mill Timber Direct
Antwort von Mill Timber Direct
Hi Martin, thank you for your kind review which I'll pass on to our Mon Timber Crumlin branch who fulfilled your order. Mill Timber Direct.
Waited 30 hours to collect
Waited 30 hours to collect, got told to come and pick up but order was not there, ordered grey dry stone dust, got orange soaked washed out dust, full of water. No good but paid and left never to return. Messed about...
6. Februar 2025
Antwort von Mill Timber Direct
Hi Mike. We are truly sorry for the issues with your order. Waiting 30 hours only to find the product was not what you were expecting must have been really frustrating. Unfortunately all of our aggregates are kept outside so the moisture level in the product would have been weather dependant.
We’re looking into what went wrong to prevent it from happening again. I apologise for the inconvenience and hope you’ll reconsider us in the future. If there’s anything we can do to resolve this, please let us know. Mill Timber Direct
Antwort von Mill Timber Direct
Hi Tracey. Glad you were happy with your order and customer service provided. Thank you and take care. Mill Timber Direct
Terrible delivery circa two weeks…
Terrible delivery circa two weeks late,but excellent sup[port from staff and delivery driver.Very good quality product
12. Januar 2025
Antwort von Mill Timber Direct
Hi Geoffrey. Thank you for leaving a review. We do apologise for the delay in delivering your order, and we hope to see you soon. All the best Mill Timber Direct
Product I requested was readily…
Product I requested was readily available and the staff were very helpful
23. Januar 2025
Antwort von Mill Timber Direct
Hi Paul. Glad you were happy with your order and customer service provided. Thank you and take care. Mill Timber Direct
Antwort von Mill Timber Direct
Thank you for your kind words Wendy. It is always a pleasure to receive comments like this. Hope to see you soon. Mill Timber Direct
Antwort von Mill Timber Direct
Hello Lyn. Thank you for taking the time to leave us a review. Kind Regards Mill Timber Direct
Good products and helpful delivery staff
Good products, delivered when they said and delivery driver very helpful
21. Januar 2025
Antwort von Mill Timber Direct
Hello Clyde. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Delivered on time and very good prices.
16. Januar 2025
Antwort von Mill Timber Direct
Hello John. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Alan. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Good service and really helpful team
5. Januar 2025
Antwort von Mill Timber Direct
Hello Matthew. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Excellent and friendly service
3. Januar 2025
Antwort von Mill Timber Direct
Hello Menna. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Speedy delivery friendly helpful driver
11. Dezember 2024
Antwort von Mill Timber Direct
Hello Gerald. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Excellent service
Needed a delivery of treated timber just before Christmas, service was outstanding delivered on their last working day, polite delivery driver, very reasonable cost of timber in todays market, and good quality
18. Dezember 2024
Antwort von Mill Timber Direct
Hello Mr Wright. Thank you for the 5 star review! I see that you were served by the Newport branch, they have a great team don't they, I'm pleased they managed to complete your delivery on time and I will pass on the positive feedback. Kind regards, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Mrs Wightman. Thank you for choosing the collection service from our Cardiff branch, the team are nice there as well. Thank you for the great review and see you on the next one. Mill Timber Direct
Eventually I received my fence panel
Eventually I received my fence panel, apparently it was the first one was broken in transit. Delivery Driver was good. Thank you.
25. November 2024
Antwort von Mill Timber Direct
Hello Mrs Harris. Yes I recall the sitution and yes this did cause a delay in getting you a quality item. Considering the circumstances we are always appreciative of a review. Mill Timber Direct
Cannot fault order from start and…
Cannot fault order from start and delivery excellent service.
12. Dezember 2024
Antwort von Mill Timber Direct
Hello Mr Anderson. We appreciate you taking the time to leave us those kind comments. Hopefully we will see you on the next order soon. Mill Timber Direct
Excellent customer service
Excellent customer service. Both from the call centre to local branch (Duchy Cornwall) and the delivery driver who unloaded and stacked very neatly in our carport rather the drive a lot of material on his own.
11. Dezember 2024
Antwort von Mill Timber Direct
Hello there and thank you for the 5 star review. Nice to have feedback for both the office and the driver especially with the placement of your items. All feedback is passed on to the delivering branch so thank you for your comments. All the best Mill Timber Direct
They were so easy to order from &…
They were so easy to order from & collect. I will definitely use them again
8. Dezember 2024
Antwort von Mill Timber Direct
Hello Louise. Thank you for the review and for using our collection service. You used our Newport branch for your collection so I'm pleased that you were happy. Kind regards, Mill Timber Direct
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