Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Mehr ansehen
Unternehmen hat geantwortet
Used mill timber a few times. Always a reliable service and good quality timber. Easy to get hold of and quick response to emails.
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Mill Timber Direct
Vom Unternehmen geschrieben
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Kontaktinformationen
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Vereinigtes Königreich
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4.7
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507 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Great pleasant people to deal with
Great pleasant people to deal with. All wood ordered was very good quality with no cracks or chips out of any pieces. Would highly recommend them from quality of products to price and speed of delivery.
28. April 2025
Antwort von Mill Timber Direct
Hi Noel, thank you for your kind feedback, it's much appreciated. You were served by our Cardiff branch and we hope you'll come back soon. Enjoy your day.
Quick delivery and was able to return…
Quick delivery and was able to return what I did not use, great service.
6. April 2025
Antwort von Mill Timber Direct
That's great to hear and we hope your project went well! Have a good day. Mill Timber Direct.
Always good
Always get what you want at a good price and never waiting long for delivery
6. April 2025
Antwort von Mill Timber Direct
Thank you for taking the time to review us Iain, your feedback is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Really good service from ordering…
Really good service from ordering through to delivery. Quickly dealt with a defective piece of timber and replaced. Would definitely use again. Thank you.
22. März 2025
Antwort von Mill Timber Direct
That's great to hear Paul, and I'm glad we could replace quickly. Look forward to seeing you again soon!
Time slots
The ordering process was great, it was nice to get an email about the delivery day but no time slot, which as it turned out was OK as the delivery came mid morning. I can imagine someone staying in all day and it arriving late afternoon. It would be good to have a time slot!
3. April 2025
Antwort von Mill Timber Direct
Hi Barrie, thank you for your feedback and I understand that having a time slot would be helpful - I'll feedback to our branches. All the best, Mill Timber Direct.
Kept informed throughout the delivery .
Kept informed throughout the delivery .
Every well priced
31. März 2025
Antwort von Mill Timber Direct
Thank you for your feedback, I will pass back to Crumlin branch who fulfilled your order. Have a great day.
The online service does not allow you…
The online service does not allow you to choose a delivery date. It takes 24 hours to process the order and confirm delivery.
I had to call the branch to find out about delivery date
31. März 2025
Antwort von Mill Timber Direct
Hi Ahmad, thank you for taking the time to feedback to us. I'm afraid we can't offer a choice of delivery dates at this time, but I will feedback to our development team as a potential future feature. Best regards, Mill Timber Direct
Brilliant company
Great communication, friendly, helpful, quick delivery and great products.
11. März 2025
Antwort von Mill Timber Direct
That's fantastic to hear, thank you for taking the time to feedback and I will pass on to Duchy Timber who fulfilled your order. Have a great day.
Great product and fast delivery 👍
26. März 2025
Antwort von Mill Timber Direct
That's good to hear Mike, thank you. Enjoy your day, Mill Timber Direct
Great service again!
When I explained that I had injured my arm they sent an extra guy to help move the delivery to the back yard despite usually only doing kerbside deliveries.
Thank you to Mill Timber and the very helpful delivery guys.
28. März 2025
Antwort von Mill Timber Direct
Hi Jason, we're happy to help and I'll pass on your kind feedback to our Crumlin branch who delivered your order. I hope your arm is on the mend and have a good day. Mill Timber Direct.
The website was easy to use
The website was easy to use, great prices, quick delivery. And all the material ordered was fantastic quality!
26. März 2025
Antwort von Mill Timber Direct
Thank you for your feedback Colin, it's much appreciated. Have great day, Mill Timber Direct.
Fair prices, Great service
Fair prices, easy to order and good communication.
Delivery very good and driver very pleasant.
22. März 2025
Antwort von Mill Timber Direct
Thank you for your lovely feedback which I'll pass on to our Crumlin branch. Have a great day, Mill Timber Direct.
Big up to the delivery guys
First I will mention the delivery guys. Absolutely brilliant and friendly. Well pleased with my order, all there and delivered on time. Definitely use Mill timber direct for future projects.🙏
21. März 2025
Antwort von Mill Timber Direct
Hi Shane, thank you for such positive feedback! It really is fantastic to hear and I will pass on to the Cardiff branch who fulfilled your order.
The driver was excellent, his accuracy getting the pallet off the lorry was top quality.
The driver was excellent
28. Februar 2025
Antwort von Mill Timber Direct
Thank you Hywel, that's great to hear and I will let our Crumlin branch know. Have a great day, Mill Timber Direct.
Great product and fantastic customer service
Great product and fantastic customer service. Will definitely use again.
19. März 2025
Antwort von Mill Timber Direct
Hi Kama, thank you for taking the time to give us such a lovely review. I will let our Cardiff branch know. All the best, Mill Timber Direct.
I would have given 5 star but for the…
I would have given 5 star but for the online order that didn’t give me the option for free home delivery which I had to ring up next day to organise it which I think was possibly a website glitch. The order was delivered in good time and no banana wood 😉 all was true and straight. 5 star goes to the driver who was very helpful with off loading in to garden from drive and very friendly. As a retired builder I’ve experienced all sorts with varying levels of service but would definitely recommend this timber supplies.
16. März 2025
Antwort von Mill Timber Direct
Hi Mark, thank you for feeding back and you are right, there is a website glitch which we are working hard to fix and I apologise for any inconvenience caused. Glad to hear there were no bananas in your order ;) Thank you for your positive and useful feedback. Enjoy your day, Mill Timber Direct.
Hassle free order …
Excellent experience of purchasing feather edge fence boards from start to finish. From ease of ordering correct boards due to online calculator to being kept up to date about the delivery and the driver leaving them where I requested. Nothing was too much trouble and would 100% recommend and use again
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Mill Timber Direct
Hello Rachel. Thank you for taking the time and leaving such a great review. Comments like that always brightens up our day! All the best and hope to see you again soon. Kind Regards Mill Timber Direct
I ordered 3 side gates of the same…
I ordered 3 side gates of the same kind. One of the three they delivered was different to what I had ordered.
17. Februar 2025
Antwort von Mill Timber Direct
Hi Samuel. We do apologise for any issues with your order. We have checked with the delivering branch and they were not aware of any problems with the gates. Please contact Mon Timber Cardiff on 029 2022 8222 should you wish to discuss this further. Apologies for any inconvenience this may have caused. Regards Mill Timber Direct
Great product
Great product, arrived on time with a friendly and helpful driver. Thank you!
7. März 2025
Antwort von Mill Timber Direct
Hi Helen. Glad you were happy with your order and customer service provided. Thank you and take care. Mill Timber Direct
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