Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Mehr ansehen
Unternehmen hat geantwortet
Used mill timber a few times. Always a reliable service and good quality timber. Easy to get hold of and quick response to emails.
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Mill Timber Direct
Vom Unternehmen geschrieben
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Kontaktinformationen
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Vereinigtes Königreich
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4.7
Hervorragend
507 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von Mill Timber Direct
Hello Beth. Thank you very much for the 5 star review! You were served by the Crumlin branch so your feedback and score will be shared with the team. Kind regards, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Mr Hill. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Oak Sleepers
Great quality product at a great price. Needed six of these for a garden project. Three were delivered and the remainder the following week. Could have let me know the position but didn't cause any grief. Website made ordering very easy. Many thanks.
25. November 2024
Antwort von Mill Timber Direct
Hi Ceri, thank you for the 4 star review, I apologise that the team didn't communicate the split order with you, they usually would. I'm glad it didn't cause any delays with your project and that the experience as a whole was positive. Mill Timber Direct
Delivered on time and I was kept…
Delivered on time and I was kept updated on delivery time .
24. November 2024
Antwort von Mill Timber Direct
Hello Mrs Jones, Thank you very much for sharing your thoughts on the Cardiff team, we always appreciate a 5 star review. All the best, Mill Timber Direct
Wood is very good quality
Wood is very good quality. Company went out if their way to get product to us after a small issue with supply.
18. November 2024
Antwort von Mill Timber Direct
Hello Mrs Davies, thank you for the 5 star review. Looks like our Duchy branch in Cornwall looked after you! Kind regards, Mill Timber Direct
Got exactly what I wanted in a timely…
Got exactly what I wanted in a timely manner and the product was better than I expected.
9. November 2024
Antwort von Mill Timber Direct
Hello Mr Whitehead. Thank you for ordering our Unseasoned Waney edge timber, it's a lovely product isn't it, I'm glad it exceeded your expectations. All the best, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Constantin. Thank you very much for taking the time to leave our Duchy branch a review. I'm pleased that they have taken good care of you. Kind regards, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Kel. You were served by the Newport branch and I'm glad they met your expectations! All the best, Mill Timber Direct
Helpful and knowledgeable.
Friendly staff, helpful and knowledgeable. Easy access to load our wood and gravel into our car. Great prices and good straight timber.
6. November 2024
Antwort von Mill Timber Direct
Hello Simeon. Our team in the Crumlin branch continue to impress, many of the team have been in the industry for a long time and have lots of experience to share. All the best, Mill Timber Direct
Ordered Online
Ordered online, really quick with delivery, very pleased with purchase, quality timber.
17. Oktober 2024
Antwort von Mill Timber Direct
Hello Harriet. Thank you very much for your positive comments, we appreciate your 5 star review and hope to deliver to you again soon. Mill Timber Direct
Antwort von Mill Timber Direct
Hello Jayne. Thank you for the lovely reply, we really aprpeciate it! Hope to see you back on the website soon. Mill Timber Direct
Dried Firewood Logs
Bought my first batch of netted firewood logs last week, as a test to see how they went. Slightly cheaper than my usual supplier, and more local-ish. Wood is cut to perfect length, and burns for a long time. Gives off a high amount of heat.
20. Oktober 2024
Antwort von Mill Timber Direct
Hello Mr Owen. It seems like the firewood exceeded your expectations then? Thats what we like to hear! We have plenty of stock and with the winter coming we'll be ready for your next order. Kind regards, Mill Timber Direct.
Another order placed
Another order placed, great service and price once again, many thanks
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Mill Timber Direct
Hello Mark. Nice to see you again, and we always appreciate you taking the time to share your thoughts. These are passed on to the team and a nice way to let the guys know they're appreciated. Kind regards, Mill Timber Direct
Made mistake with order and didn't…
Made mistake with order and didn't realise for 2 days. Was resolved with no hassle brilliant service. Thank you.
14. Oktober 2024
Antwort von Mill Timber Direct
Hello Mr Bonds. These things happen, we still appreciate the review. Kind regards, Mill Timber Direct
Antwort von Mill Timber Direct
Hello Mr Wilson. Thank you for taking the time to share your thoughts on the service provided by our Duchy branch, we often exceed the service levels stated on the web. All the best, Mill Timber Direct
impeccable service 👌 👏
Customer service was impeccable that rang to let me know that my delivery was going to be a day late due to them having a late delivery of stock which I didn't mind as I was in no rush 🙂🙃.but it was delivered on time when they said it would be Happy Customer around 😀
21. September 2024
Antwort von Mill Timber Direct
Hello Mr Morris. Please accept our apologies for the replanned delivery. Communication is the most important thing when these things happen and I'm glad the branch kept in touch and you still gave the 5 star review! Thank you and take care. Mill Timber Direct
Antwort von Mill Timber Direct
Hello Mr Clothier. Thank you for using our click and collect service from the Cardiff branch, glad you had a great experience. Mill Timber Direct
Antwort von Mill Timber Direct
Hello Mr Fisher. Thank you for mentioning the driver specifically, we always pass on your positive comments. Thank you very much, Mill Timber Direct
Very helpful with my order
Very helpful with my order. I had to change my order due to an error by myself. The members of staff were very helpful and patient with me I would definitely use them again.
8. Oktober 2024
Antwort von Mill Timber Direct
Hello Mr Worgan. Thank you for sharing your experience and I'm glad the Crulin branch were able to make everything work for you. Kind regards, Mill Timber Direct
Pressure treated and straight
Nice reasonably priced timber, delivered to my door cannot fault service ordered on line delivered a couple of days later.
5. Oktober 2024
Antwort von Mill Timber Direct
Hello Mr Heimers. Everything you need from a succesful online order then, It sounds like the Cardiff branch looked after you well. All the best, Mill Timber Direct
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