Really impressed with Mettle I recently had a serious fraud issue on my account and, to be honest, I was extremely worried about losing the money. I contacted Mettle straight away and ex... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Poor bank with limited features and they are not members of the switching service so you have to do everything manually. They got details of my account setup wrong and made a shambles along with oth... Mehr ansehen
Unternehmen hat geantwortet
I really like Mettle banking, the app keeps a good clear record of everything, right from the start it has made everything so much more simplified for my clients, and for myself. to keep my accounts... Mehr ansehen
Unternehmen hat geantwortet
Mettle is great and their customer service is second to none. I got a reply in 2 minutes on a sunday morning regarding an issue with a fraudulent transaction on my account (which was automatically blo... Mehr ansehen
Unternehmensdetails
Über Mettle
Vom Unternehmen geschrieben
Mettle is the free business bank account by NatWest that helps small businesses get paid faster and better manage their finances. It’s built for small businesses, startups, limited companies and sole traders.
Customers can apply for an account in minutes, create and send customised invoices and connect to accounting software to help keep track of their books. The account comes with a UK account number and sort code and an in-app chat feature so that customers can speak to real people when they need help.
Kontaktinformationen
Vereinigtes Königreich
- support@mettle.co.uk
- mettle.co.uk
4.6
Hervorragend
6499 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Mettle
Hi Mr Stratton,
We are pleased to see you're happy with Mettle and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
It's super easy to use and the payments…
It's super easy to use and the payments go through really quickly!
27. Mai 2026
Antwort von Mettle
Hi Stefan,
We are pleased to see you're happy with the Mettle App and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi Jonny,
We are pleased to see you're happy with Mettle and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi Dee,
We are pleased to see you're happy with the Mettle App and appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Thank you for sharing your experience. We're really happy to hear that you're enjoying your Mettle account.
We love hearing from you, so please drop us a line at support@mettle.co.uk or through your in-app chat at any time if you have any feedback.
Antwort von Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwort von Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwort von Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now. We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Antwort von Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwort von Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwort von Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
Please don't hesitate to message us in-app or at support@mettle.co.uk if you ever have any feedback to share.
23 days for opening business account…
23 days for opening business account only to be declined? is this a joke? I opened my second business with another bank and was all complete within 6 hours and was able to use the card. What a complete joke. Would never recommend this to anyone. Literally for my other account with another bank I provided the EXACT same information (two similar companies i just started) so absolutely no reason to even decline.
**Updated
Support team has been very good so I'm upping the experience to 3 stars
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mettle
Hi Adrian,
We completely understand your frustration. I am sorry for any inconvenience this has caused you and your business.
While we’re unable to discuss application details on a public forum, we really appreciate you reaching out to us since posting this. We're glad to be looking into this fresh for you.
If you need anything else at all while we guide you through the next steps, please don't hesitate to message us via the in-app chat or at support@mettle.co.uk. We'd love the opportunity to turn this experience around for you.
Antwort von Mettle
Hi Narinder, thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Thanks,
Mettle
Antwort von Mettle
Hi Becky, we are really pleased to hear you're happy with your Mettle account.
Should you need any future assistance, please feel free to reach out to us via your Mettle in-app chat.
Thanks,
Mettle
Charges introduced for depositing cash
Really disappointed that Mettle now charge £2.75 to deposit cash, they also charge to withdraw cash, I originally opened the account as they claimed to support small business and sole traders....not any more !,
I raised a complaint but it made no difference, all I had was we understand, clearly they don't, Natwest Group reports profits of £6.2 billion but they claim the charges will now allow them to provide a better service.
So unless you are happy for the small margins you work to as a small business or sole trader, being reduced even more....stay clear of Mettle, I have been with them for 1 year now, but will be leaving ASAP
15. Mai 2026
Bewertung ohne vorherige Einladung
Been banking with Mettle for 4 years…
Been banking with Mettle for 4 years now. Always great customer service, recently had a fraudulent action on my account, was sorted and refunded within 24 hours.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwort von Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
Don't believe the 20 day application…
Don't believe the 20 day application time. I've just sold our business but own the property so am acting as landlord to the new tenants. Mettle looked ideal for my needs but, after waiting 31 days, rejected my application without reason.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app. If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Antwort von Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.