Really impressed with Mettle I recently had a serious fraud issue on my account and, to be honest, I was extremely worried about losing the money. I contacted Mettle straight away and ex... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Poor bank with limited features and they are not members of the switching service so you have to do everything manually. They got details of my account setup wrong and made a shambles along with oth... Mehr ansehen
Unternehmen hat geantwortet
I really like Mettle banking, the app keeps a good clear record of everything, right from the start it has made everything so much more simplified for my clients, and for myself. to keep my accounts... Mehr ansehen
Unternehmen hat geantwortet
Mettle is great and their customer service is second to none. I got a reply in 2 minutes on a sunday morning regarding an issue with a fraudulent transaction on my account (which was automatically blo... Mehr ansehen
Unternehmensdetails
Über Mettle
Vom Unternehmen geschrieben
Mettle is the free business bank account by NatWest that helps small businesses get paid faster and better manage their finances. It’s built for small businesses, startups, limited companies and sole traders.
Customers can apply for an account in minutes, create and send customised invoices and connect to accounting software to help keep track of their books. The account comes with a UK account number and sort code and an in-app chat feature so that customers can speak to real people when they need help.
Kontaktinformationen
Vereinigtes Königreich
- support@mettle.co.uk
- mettle.co.uk
4.6
Hervorragend
6499 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
All round useful and simple banking
All round useful and simple banking. Does invoices and quotes easily. And free banking, which was essential for me. I really like the app which is easy to use.
8. Juni 2026
Antwort von Mettle
We appreciate you sharing your thoughts on Mettle. We're pleased to hear the account is delivering what you need right now.
If you ever have suggestions on how we can improve or add to our service, please reach out to us at support@mettle.co.uk or through the in-app chat.
The app is great but so regularly it…
The app is great but so regularly it asks if you are enjoying the experience. The notifications are driving me mad when I just want to get on with banking- if you say no it takes you to a page for feedback. If you say yes it brings you here when you just want to make a transaction. I am doing this review in the hope it stops interrupting me!!!
8. Juni 2026
Antwort von Mettle
We really appreciate you taking the time to leave this review. I am so sorry for the constant interruptions.
Our product team is actively looking into this issue further to review how often these prompts appear and make sure they aren't disrupting your experience.
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Would be great if you could transfer…
Would be great if you could transfer directly from pots to make payments
7. Juni 2026
Antwort von Mettle
We appreciate you leaving a review and sharing your experience with us, Hannah. Hearing how you use your Mettle account—like wanting to make direct payments straight from your pots—helps us keep improving the app. I've passed this suggestion along to our product team.
If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Antwort von Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Very good app
4. Juni 2026
Antwort von Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far. Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
I find the app really frustrating
I find the app really frustrating. Continually refuses payments instead of notification to check is it you as with other apps it just refuses and then when you go to ask for payment to be made have to wait for a human to check in and it takes an hour.
4. Juni 2026
Bewertung ohne vorherige Einladung
How do I begin
How do I begin. Always kind and courteous and a vivacious modern approach. Never really waiting long for a reply.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now. We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Antwort von Mettle
Hi there,
Thank you for taking the time to leave your feedback on our app and services. We are pleased to see you are happy and find our app smooth to use.
If you need any furure assistance, feel free to reach out to us via the in-app chat service.
Such a shit bank
Such a shit bank, restricted my account, my funds without any reason and during complaint they replying we reviewing your account if you are unhappy with our decision then go complaint to ombudsman. I am in the middle of nowhere can't pay to vendors and loosing my trade. Such a worst decision i made to open a account in a digital bank.
2. Juni 2026
Bewertung ohne vorherige Einladung
Highly supportive and responsive team
I've been with Mettle pretty much since it's launch, my experience has always been positive, even when they were unable to help directly, the support and guidance has been invaluable with nothing remaining unresolved. If you run a SME, you could certainly do a lot worse. Highly recommend.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Mettle
Hi David, thanks for sharing your feedback with us. We're pleased that Mettle is meeting your needs.
We're always looking to learn from our customers, so please don't hesitate to reach out through in-app chat or at support@mettle.co.uk with any future feedback.
Great tool for my small business
Great tool for my small business. Having the Freeagent account software is invaluable, especially with MTD
1. Juni 2026
Antwort von Mettle
Thank you for your review. We're glad to hear that FreeAgent is proving useful for your needs.
We are always looking for ways to improve, so if you have suggestions for new features, please reach out to us at support@mettle.co.uk or through the in-app chat.
so easy to use i have confidence in…
so easy to use i have confidence in mettle in all my needs stop on 👍
1. Juni 2026
Antwort von Mettle
Thank you for taking the time to share your feedback, John. It's great to hear that Mettle is working well for you right now.
Please don't hesitate to message us in-app or at support@mettle.co.uk if you ever have any feedback to share.
Antwort von Mettle
Hi there,
Thank you for taking the time to provide your feedback, we are pleased to see you're happy with Mettle and our App.
Should you need anything at all, please reach out to us using the in-app chat function.
Brilliant
I love this app it’s made running my small business so much easier it has the ability to do all the everyday tasks I need and the automatic tax deduction saving account has really helped.
The only thing I would really like is it to be able to link to my other bank account but at the moment it’s not recognised!
29. Mai 2026
Antwort von Mettle
Hi Rachael,
We are pleased to see you're happy with the Mettle App and how we help you manage your everyday tasks. We also appreciate you taking the time to provide your feedback.
If you haven't already, feel free to reach out to us via our in-app chat service to see if we can help you regarding linking your bank account.
Antwort von Mettle
Hi there,
We are pleased to see you're happy with Mettle and our services. We also appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi Jacqueline,
We are pleased to see you're happy with the Mettle App and our services. We also appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi there,
We are pleased to see you're happy with Mettle and our services to keep you safe, secure and make banking easy. We also appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi Emma,
We are pleased to see you're happy with the Mettle App and our services. We also appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Antwort von Mettle
Hi there,
We are pleased to see you're happy with the Mettle App and our services. We also appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
Switch today
Having a business bank, never occurred to me, I only set my business up last year but I learnt very quickly that there were costs involved until I found Mettle. The reason I set this up is because it’s matched with free agent and gives me free invoicing and free banking. I love that this automatically takes 20% for my tax which I can use if i need to, it’s easy to reconcile money in and out and works on Apple Pay, I can now have my business money separate and I also gain interest. Now I don’t know how I coped without having a business bank account. Highly recommend and if you aren’t using free agent and mettle together then why not ?
28. Mai 2026
Antwort von Mettle
Hi Matt,
We are pleased to see you're happy with the Mettle App and our services. It is amazing to see how much of an impact we have had for you and your business and we appreciate you taking the time to provide your feedback.
If you need anything at all, please feel free to reach out via our in-app chat service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.