Mattify Bewertungen 142

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

An absolutely amazing product from a company that clearly cares about what they make & sell plus have a first rate customer service. The mats are amazing and contact with the owners is fast, friendly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just received my first mattify mat in the stripe vanilla and sand colour and I love it. Excellent quality, and made in the UK so even better. I have 2 teen boys and a man whos always out walking and i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I’m extremely disappointed with my experience with Mattify. I placed an order 12 days ago and, immediately after ordering, I contacted customer service with a query, only to receive no response... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love my Mattify doormat! I've had it for over a year and it is still in perfect condition. Amazing that it can be washed and tumble dried - so convenient for quick cleaning and comes out looking fresh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Innentür

Vom Unternehmen geschrieben

Mattify is a UK doormat company, providing a stylish yet functional accessory for your home


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

142 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Stunning Once Arrived

Ordered 24th May and unfortunately had my first order lost in transit.
The company have been fantastic and once I emailed and advise I was still awaiting my matt they sent me a replacement out straight away which arrived the same week.
The matt is stunning and worth the wait.
Customer service is excellent and I would highly recommend !

21. Juni 2024
Bewertet mit 5 von 5 Sternen

We love our new Mattify door mat

We love our new Mattify door mat! It's so easy to hoover and throw in the wash when it gets too muddy :) The cat also loves sitting on it, so it must be comfy for him too! :D

11. Juni 2024
Mattify-Logo

Antwort von Mattify

Yay! So pleased to hear this - thank you. Laura

Bewertet mit 4 von 5 Sternen

Customer service was amazing and the…

Customer service was amazing and the product is perfect for a wedding gift. I am not giving it a 5 star just because delivery was delayed. Luckily wasn't in a rush to get it delivered and I know they were having issues with the production. Would still buy again!!

29. Mai 2024
Mattify-Logo

Antwort von Mattify

Thank you Cara

Bewertet mit 5 von 5 Sternen

Absolutely gorgeous

Ordered a patterned doormat and absolutely love it. Its gorgeous. Been washed twice already and comes out like new! Fantastic quality. Excellent people to deal with. Ordering bath mat next

1. Juni 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

Hi Kate. Thank you so much for your lovely review, Laura

Bewertet mit 5 von 5 Sternen

The most incredible mats

The most incredible mats. I need more doorways!

We bought two mats, one for our backdoor and one for inside our porch. They are stunning. They fit perfectly in the spaces we have and although only been down a couple of days, we have had a delivery driver admire them and a neighbour ask where we got it.

We couldn't be more pleased. The service from the team was excellent, as was the communication with a slight delay. Super happy!

Thank you so much

13. Juni 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

Hi Daniel. Thank you so much, you have made my day with this review. Much appreciated. Laura

Bewertet mit 5 von 5 Sternen

Amazing service and product from start…

Amazing service and product from start to finish.
Laura and her team were able to customise my Business Logo "Oceansage Therapy" on to a mat for my Wellbeing Studio.
It looks so smart and elegant and I love how detailed it is.
Will definately be recommending to family, friends and other businesses. THANKYOU!!!

11. Juni 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

Thank you so much Danielle, your logo mat looked amazing!

Bewertet mit 5 von 5 Sternen

Perfect doormat

We’re a ‘shoes off at the door’ house, I’m very precious about our flooring! These mats are perfect for our entryway - well priced, nice and thick and luxury looking and they wash and dry so well. I’ve tried every mat on the market including expensive competitors claiming to protect your floors but was left with moisture seeping through and onto our flooring, but these seem to hold the dirt and moisture in the thick pile and are rubber backed but not too thick so there is no chance of damage to our wood underneath. I hoover them daily and they look brand new after every hoover and have already got 2 at the front of the house so I can swap over when one is in the wash, will definitely be purchasing more for the back doors too! So many lovely designs to choose from.

4. Juni 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

Such a brilliant review, thank you so much its so lovely to read. Laura

Bewertet mit 5 von 5 Sternen

Such a beautiful and quality product

Such a beautiful and quality product. Bought a personalised initial mat as a present for my daughter and niece. They are buying their first home together. Can’t wait for them to see it. They will be over the moon 🌙 👏🏻👏🏻
Thank you. A fantastic idea that adds a personal touch.

11. Juni 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

I hope they love it! Thank you so much, Laura x

Bewertet mit 4 von 5 Sternen

The mat is lovely

The mat is lovely, it looks great and I think it’s a great product - it’s so good that it can be machine washed, too! However, I was disappointed with the timings - both the e-mail response time at the enquiry stage and the time it took for my order to arrive. I sent my first e-mail enquiry on 22nd February and only received a response on 10th April after chasing via social media. Then, once I had placed my order, it was nearly two months later that I actually received it! So it essentially took me three months to get a mat! I appreciate that this is a small business, but I think it would have been helpful if a few key things had been clearly indicated such as how many designs and in how many colours you are allowed to request (I was told I could only see designs options in one colour, but this was not made clear on the website), how long you can expect to wait before receiving an e-mail reponse and how long you can expect to wait before receiving your mat, so that expectations are managed.

20. Mai 2024
Mattify-Logo

Antwort von Mattify

Hi Elaine. Thank you for your review and I am glad you like the mat and want to order another one. Just to help explain, when I say I can mock up a design for customers to review, most people generally ask to see one or two options but you wanted to see 18 options. As I am working on my own that is a half-day design service, which is why it took longer to reply than normal. I did also explain the delays that would occur in receiving the mat due to the supply issues and you said that you were ok to wait. Thank you again for the order, Laura

Bewertet mit 5 von 5 Sternen

Product is awesome and unlike anything…

Product is awesome and unlike anything else available. Great designs, Machine washable, non slip and actually make an impact on the home by soaking up the residue of wet footwear. So happy this company exists and have been recommending far and wide. I love my two mats and wish I had more doors for more mats!! Great communication from the company too.

17. Mai 2024
Mattify-Logo

Antwort von Mattify

Love this! Thank you SO much. Laura

Bewertet mit 5 von 5 Sternen

I love my new doormat!

Amazing customer service from Laura, there were some delays with delivery out of her control but she kept me fully updated and even threw in a free gift. My mat’s already had so many compliments, I couldn’t be happier with it!

20. Mai 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

So lovely to hear, thank you Ellie

Bewertet mit 5 von 5 Sternen

Absolutely amazing Customer service

Absolutely amazing Customer service! My order was delayed through no fault of Mattify themselves and Laura kept me up to date and sent me a lovely note apologizing. My order was such good quality and came exactly as shown! Will deffo be ordering again 10/10 🩷

21. Mai 2024
Bewertung ohne vorherige Einladung
Mattify-Logo

Antwort von Mattify

10/10, well I can't ask for more than that! Thank you so much, Laura

Bewertet mit 5 von 5 Sternen

The products are excellent quality

The products are excellent quality, you get what you pay for. I ordered six mats and am really pleased with the outcome.

22. April 2024
Mattify-Logo

Antwort von Mattify

Thank you so much Matt. Your order is much appreciated and it's great to get such an excellent review.

Bewertet mit 5 von 5 Sternen

Loved my doormat

Great doormat, good quality materials and colours true to photos. Delivered on time. Would recommend this company as they were really efficient.

22. April 2024
Mattify-Logo

Antwort von Mattify

Thank you so much Joanne, that's great to hear.
Laura

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr