We used marketing.com for around 3 months. The people working on the project were very kind, but the ad account was super poorly managed, and ROAS dropped from 450% to 175% when we were running ads o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We work with Marketer.com for our paid social media advertising and the experience has been excellent. Omid handled our onboarding and made the whole process straightforward and honest — no fluff, jus... Mehr ansehen
Unternehmen hat geantwortet
We are an establised brand & have on boarded with various companies. None compare to what I have just experienced with the team from Marketers - Middle Xmas holidays these guys are hard at. To say the... Mehr ansehen
Unternehmen hat geantwortet
Marketer stands out for a simple reason: they actually do what they say they’re going to do. From day one, communication was clear and direct. No fluff, no overpromising, no BS. They took the time... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Marketer.com helps ecommerce brands grow faster with less effort. Our AI-powered solution takes the complexity out of marketing by handling creative production, audience targeting, performance optimization and so much more - automatically. Built for Shopify stores and modern brands, Marketer.com eliminates guesswork, saves time, and drives real results.
Kontaktinformationen
535 Mission St, 94105, San Fransisco, Vereinigte Staaten
- support@marketer.com
- marketer.com
3.8
Gut
41 Bewertungen
Hat 80 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
The app simply doesn’t work
The app simply doesn’t work. Zero customer support other than when signing up. They know how to take your money… that’s their primary focus.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Bernadette,
Sorry to hear the experience didn’t meet expectations!
The app is used every day by hundreds of businesses to generate sales, and every customer has access to direct support, not just during signup. If something didn’t work as expected, we would’ve been glad to help.
If you believe there’s been a misunderstanding or something got missed, we’re happy to take a second look. Just reach out at support@marketer.com.
– Tarik, Co-Founder
Easy onboarding
Easy onboarding, helpful employees, and innovative products. Jacob from onboarding joined late calls with us to make sure we were set up properly and successful - Great customer support! Excited to see how the service and ads run now.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Leo,
Thanks for the great feedback, and for the shoutout to Jacob! He’s one of those people who goes the extra mile without being asked, and we’re really glad to hear it made your onboarding experience a smooth one.
Excited to see how things unfold now that you’re up and running, we’ll be right here with you.
– Tarik, Co-Founder
Great experience!!
The ease of setting up the campaigns and monitoring the portal was great. Not to mention the great follow-up and hand holding from their team! They took care of anything we needed and were super responsive!!!
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Paula,
Thanks so much for the kind words!
We’re really glad the campaign setup felt smooth and that our team was there with the support you needed. Responsiveness and follow-through are things we take seriously, and it’s great to hear they made a difference on your end.
Appreciate you being part of the journey with us.
– Tarik, Co-Founder
They genuinely cares about our growth!
Working with Metric has been a great experience for us at Aarja Health. They are highly skilled and professional in everything they do, and it’s clear that they are committed to helping us achieve the best possible results in our marketing efforts on Meta and Google. Metric closely monitors our campaign performance and regularly provides well-founded suggestions based on thorough analysis. Their insights and recommendations have played an important role in how we optimize our campaigns. We truly see them as a proactive and knowledgeable partner who genuinely cares about our growth – and it shows.
26. August 2025
Bewertung ohne vorherige Einladung
A True Partnership That Drives Results
Everyone on the team is incredibly helpful, taking the time to truly listen and work with you on a personal level to reach your goals. What sets them apart is the perfect balance between AI-driven solutions and genuine human connection. Both are essential—and together, they make a real difference.
As a marketing professional, results matter to me, and I can confidently say that without their support, our sales would not be where they are today. They don’t just work for you; they work with you, and that distinction is invaluable. They invest the time to understand your goals and guide you toward achieving them.
I couldn’t be happier with the partnership and look forward to continuing to grow our brand together.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Chet,
You captured exactly what we aim for: real partnership. The balance between automation and human support isn’t just a feature, it’s a principle we build around. We’re proud to hear that it’s made a difference for you and your brand.
It means a lot to us that you feel seen, supported, and confident in where this is headed. We’re all in on helping you grow!
– Tarik, Co-Founder
Awesome Guys
Awesome Guys! They provided everything that I needed to have a successful campaign. Some of my most profitable months came from their awesome creatives and meta.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi PBLA,
Thanks for the kind words! Great to hear the creatives and Meta campaigns helped drive real results, that’s exactly what we’re here for. Wishing you continued success and strong performance ahead!
– Tarik, Co-Founder
Warning: Their tech does not work as they say when they sell you their service
Their tech does not work.
I agreed to pay them $1,500 USD per month. After 2 weeks, they could not get their system to connect to Meta. I asked them for a refund, after ignoring me they agreed to give a refund but we still did not receive our refund. I opened a dispute with Amex.
I also asked them to remove my credit card information from our account, and to remove our product information from our account. They said they would, but have not done so. Even though I uninstalled their Shopify app from our Shopify store, they still have access to all of our products. I will be making a complain with Shopify and with Meta now.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Mike,
We take claims like this very seriously; but after reviewing our records, we’re unable to locate any user account that matches the details shared in this review. We do not ignore any of our users, but sometimes responses that require investigation can take 24h.
Our onboarding process includes Meta and Shopify integration across thousands of accounts, and while setup issues can happen from time to time, we always resolve them quickly through verified support channels. Typically the issues have started on the user-front before every connecting to Marketer, but we aim to help the users resolve it regardless.
We also do not retain access to store product data after uninstallation, and all credit card details are managed securely through our payment provider Stripe.
If there’s a genuine issue here, we’d be happy to investigate. Please reach out to our support team at support@marketer.com using the email you signed up with so we can look into this directly.
– Tarik, Co-Founder
A Partner You Can Truly Rely On
I have been using Marketer as my ad agency for my Shopify store, and the experience has been outstanding from day one. Their AI powered platform makes creating ad creatives and copy incredibly easy and effective. They are not just helping with strategy, they are actively optimizing for ROAS through smart automation.
The customer care is phenomenal. Every interaction has been seamless. My account manager, Sebastian, has gone above and beyond. He not only understands my goals but also knows exactly when to bring in other experts to smooth out any parts of the process.
While I have not yet seen the returns, I know that with this being both a new store and my first store, there is an acclimation phase. They have been patient and very customer service oriented with my circumstances, which has been invaluable.
I have felt genuinely supported at every step of this first store journey with Marketer. Their integration with Shopify, Meta, and Google Ads means I can run high converting campaigns without juggling tools or struggling with networks. I am excited to continue this long term relationship as it evolves and drives growth for my business.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi JA,
We’re really glad to hear the platform’s been easy to work with and that you’ve felt well-supported throughout the journey so far. Sebastian will be especially happy to hear your feedback, he puts a lot of care into helping new store owners get off the ground, and it’s great to see that showing up on your end.
New stores often need a bit of time to settle in, and your mindset around the acclimation phase is spot on. We’re here to keep refining the strategy with you so you can hit your growth goals with clarity and consistency.
Looking forward to seeing what we build together next.
- Tarik, Co-Founder
IMproved Sales and ROAS
Marketer helped take my business to the next level. All my sales metrics improved and I am getting a much better ROAS.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Thanks, Weston — glad to hear things are moving in the right direction!
It’s great to know we've helped lift both your sales metrics and ROAS. Appreciate you sharing your experience and trusting us to support the next stage of your growth.
– Tarik, Co-Founder
Im pretty much pleased with Marketer…
Im pretty much pleased with Marketer and Sebastian. Their replies for help can be a bit late due to difference in time zones but they always get back within a workday. The software is okay to use but seems it could be easier for the not so PC savvy business owners as like me. That said the bottom line for me is a decent ROAS. My best performing campaign nets a 4.7 which is great. The caveat of course is the low performing campaigns that pulled my overall ROAS down to a less desired 3.6. So my plan is to follow Marketer suggestions to see if I can continue to scale while maintaining a High ROAS.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Daniel,
Thanks for the detailed feedback, it’s appreciated.
I'm glad to hear you’re seeing solid ROAS results and that Sebastian’s been supportive. You’re right that time zones can occasionally introduce a delay, but we always aim to respond promptly and keep things moving. We're also working on expanding our US-team to allow for even quicker responses; stay tuned!
We also hear you on "ease of use", we’re continuously working on simplifying the platform for business owners who just want results without the learning curve. Following our recommendations should help bring that 3.6 up closer to the high-performers, and we’ll stay on top of it with you.
Let’s keep dialing things in.
- Tarik, Co-Founder
The AI ad creatives are mind-blowing
The AI ad creatives are mind-blowing! We have seen a notable increase in our ROAS. Would strongly recommend!
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Bhavya,
Thank you so much for the feedback! We’re thrilled to hear the ad creatives are delivering for you; that kind of "ROAS-lift" is exactly what we’re here to achieve.
Excited to keep building on the momentum.
- Tarik, Co-Founder
This team rocks!
This team rocks!! Carolina and Zeynep have been excellent! Aside from a few hiccups, which were rectified swiftly, I have been on the plus side of things.
My ROAS has been amazing and hard to believe at times, but whatever they are doing, it works!
I love my Zoom calls and strategy sessions, and the eagerness to learn about my brand and how they can better understand my unique niche to deliver even better results.
Keep up the good work, guys!
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Ralph,
Thanks so much for the kind words.
We’re really glad to hear that things have been moving in the right direction and that your ROAS is delivering strong results. Carolina and Zeynep will appreciate the shoutout — they’re indeed committed to understanding each brand’s unique needs and making sure the strategy reflects that. That's the Marketer.com way!
Appreciate your partnership and feedback. We’re looking forward to building on this together.
- Tarik, Co-Founder
Smooth onboarding and quality software
Smooth onboarding and quality software. Their team is receptive to feedback and works efficiently. Only difficult part is the Europe hours but they maintain a consistent stream of communication. Coming from someone who couldn't deliver results with my own ads, I've seen an improvement the first few weeks.
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Jordan,
Really appreciate the feedback, and glad to hear you’re already seeing improvement within the first few weeks!
We know time zones can be a challenge, especially across continents, so we work hard to keep communication clear, consistent, and responsive regardless. Great to hear that’s coming through on your side.
That being said, we are growing our US office and team, and will have a larger team available to alleviate the time zone frustration very soon!
Thanks for trusting us to take over the ad execution, we’re just getting started - looking forward to keep an eye on your growth journey!
- Tarik, Co-Founder
Sebastian thank you for all your hard work and assistance
Sebastian, Sebastian, Sebastian, yes three times because he has been that helpful to me and my campaigns. Always happy to help troubleshoot and keep my ROA going strong, he is very on to things straight away, I am not left hanging, has a world of knowledge and is just a delight to work with. Since I started working with Sebastian, my ROA definitely went up and I feel supported and looked after extremely well.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Salmon DNA Team,
Sebastian is going to love this - and I do too.
Hearing that your ROA went up and that you feel genuinely supported is exactly the kind of outcome we aim for. It’s not just about the tech, it’s about having smart, reliable people in your corner. Sebastian brings that to the table every time, and we’re lucky to have him on the team.
Thanks for sharing this shoutout. We’ve passed it on (yes, all three Sebastians 😊).
- Tarik, Co-Founder
A Small-Mid size brand game changer
As a small marketing team that is managing more than one brand as part of a holding company Marketer's platform has been a game changer. The ability to link our Meta/Google/Shopify to generate campaigns based on actual sales and engagement data is invaluable.
I was also really impressed with our support team. The onboarding process was super smooth and the ongoing support from our project manager has been key to the success of our program.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Darcey,
Thank you so much for the kind words, this is exactly one of the types of use cases we’ve designed Marketer to support.
Connecting Meta, Google, and Shopify data to actual sales and engagement is what allows our campaigns to perform with precision. We know how demanding that kind of setup can be for lean marketing teams, and we’re glad to hear it’s been a game changer for you.
I'll make sure to pass a long your praise to the support, onboarding and CSM team - they deserve it!
Excited to see your brands grow further.
- Tarik, Co-Founder
Great people great results
I had been running ads myself but it never worked / I couldn't get any results. It's great to have the team at Marketer help me out and get things off the ground. First month a bit rocky, but now things are moving great. Recommended for small brands like mine
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Joseph,
Thank you for the positive feedback, I'll bring this to our team and directly to your CSM, they deserve the praise!
Can't wait to see your store continue to grow; we're here for you.
- Tarik, Co-Founder
I think AI is the future and I really…
I think AI is the future and I really like Marketer.com for it’s ease-of-use and their staff is exceptionally helpful and supportive…
I think AI is going to be the most important marketing decision. Any company can make and picking a company is essential… I like these guys a lot. It’s going to be a really good mood for us.
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Len,
Thank you so much - we couldn’t agree more.
AI is already reshaping how businesses grow, and we’re here to make sure that power is both accessible and easy to use. Really glad to hear you’re finding value in the platform and feeling supported by the team - we as a team, and I personally, take pride in both.
Picking the right partner for this shift matters, and we’re excited to be yours. Let’s build something big!
- Tarik, Co-Founder
A scam
A scam. I lost over $3,000 and sold a total of $300!! Stay away!! The fact that you fund them to pay for advertising is scam! You should always pay Meta and Google directly.
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Michael,
I'm very sorry to hear you feel that way, however we are definitely not a "scam". We have thousands of active users, and are growing every day, simply as a result of growing our users results.
I'll do my best to respond to each of your points below.
Ad performance varies based on multiple facts (product, audience, website and more), it’s not always an instant return, and we’re very upfront about that from the beginning, during onboarding and strategic calls.
Funding adspend through us is no different than funding Meta or Google directly (financially it's 1:1), except you get strategy, creative, and testing included! As a network partner, we also often get better support for issues with accounts, compared to trying to reach out to the networks on your own.
That said, we're about to launch a new "Use your own ad account" feature, for those who prefer that.
If your return was that far off target, something clearly didn’t land. We’d love to take another look at your account and see what might’ve gone wrong, what could have been done differently and how we get you on the right track to success!
If you’re open to that, our team is available at support@marketer.com any time you need it.
– Tarik, Co-Founder
A complete SCAM
A complete SCAM. They don't have any featurr available and they have a terrible product. I requested to cancel the free trial and they charge me. I need to contact my credit card company now.
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Alvise,
We don’t take accusations like “scam” lightly. Our product is live and in use by thousands of people and business every day, and we stand behind its capabilities and features.
If you experienced a billing issue after requesting cancellation, we’d be glad to sort that out. Please contact us directly at support@marketer.com with your account email so we can investigate and resolve it quickly.
Appreciate you taking the time to flag the issue.
– Tarik, Co-Founder
Total waste of time and money
Total waste of time and money. The app is clunky and dysfunctional and ads created are useless, inaccurate for the products and basic. They have no chance of converting sales. Honestly the sales team oversell and under deliver. Wouldn’t waste time or money on this one.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Marketer.com
Hi Anna,
Appreciate the feedback. We know the platform experience matters, and while some parts might have felt clunky before, we ship product updates weekly to improve speed, usability, and functionality—including bug fixes and new features.
Regarding the ad creatives: every creative we generate is designed to match the brand, website, and product in harmony, optimized for sales. If something feels off, any user can request a revision in two clicks, with full control over the feedback. An actual human designer with years of experience, then takes the revision feedback into account, and updates the creatives. We build in that flexibility by design.
Our ads convert thousands of sales for our users every single day, and we’re proud of the results we help deliver. That said, we’re always open to reviewing individual cases—if you’d like us to take another look at yours, feel free to reach out at support@marketer.com
- Tarik, Co-Founder
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.