The case arrived promptly, exactly as ordered. Having now travelled with it, I am very satisfied. An ideal size for a short trip and as cabin bag on flights. The top pocket is useful, a good place for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Patrick is an absolute master at his craft and treats you like family. Separate to purchasing a SAMSONITE suitcase, just spending time with him lifts your spirits. He is engaging and professional. I w... Mehr ansehen
Unternehmen hat geantwortet
Great prices, speedy delivery and goods were in perfect condition. Very impressed - would highly recommend 😊
Have ordered twice from this store, both delivered within 24 hours even though only ordered on free standard delivery. I had to return one item and the returns process could not be simpler. Easy to in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.
Kontaktinformationen
167 Hermitage Road, N4 1LZ, London, Vereinigtes Königreich
- 0204 524470
- customerservice@luggagesuperstore.co.uk
- luggagesuperstore.co.uk
4.7
Hervorragend
1646 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Fantastic Customer Care.
Regardless of the outcome, the team at Luggage Superstore were amazing and I have to give credit to - Laura at customer service as she went above and beyond to help me resolve the issue with DPD.
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Mitchell,
Thank you very much for your kind words! I am pleased we got this resolved for you.
All the best,
Laura
Good service!
Just a really good company to deal with, no delays and arrived on time. Thank you.
5. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hello John,
Thank you very much for your kind words!
All the best,
Laura
I don't normally write reviews, but...
I don't normally write reviews, but this experience was so good, I had to! Amazing delivery timescale, even when I made a mistake and needed to return and reorder. One request - please stress more openly that suitcase length INCLUDES the wheels!
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Howard,
Thank you very much for your kind words! I am pleased we got this resolved for you.
All the best,
Laura
Fast Delivery
Fast Delivery. Great Suitcases at a Great price
1. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hello Mr Sturrock,
Thank you for your kind 5 star review.
All the best,
Laura
Happy I tried them
Goods were as described and arrived well-packaged the next day, as requested. Price was competitive too. I also contacted customer service with a general warranty question which was answered fully and almost straight away. Not used Luggage Superstore before but am happy I tried them.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hello,
Thank you very much for your kind words, we truly appreciate it! I am pleased our customer service department was able to answer your warranty query quickly and efficiently.
Take care.
Laura
Fast delivery and a simple buying…
Fast delivery and a simple buying process with Apple Pay. Product was as described.
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Great product very strong but not too…great
Great product very strong but not too heavy good layout for luggage in separate compartments
1. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Peter,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Happy Customer
Goods packaged securely and delivered promptly by friendly courier.
Goods - great value for money.
22. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Valerie,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Fast delivery
Fast delivery, beautiful laptop bag and beautiful colour, more like a very pale dusty pink shade. I bought this for a gift and I'm sure my Daughter will love it!
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Marilyn,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Great quality great price and delfiery
Ordered an American tourister case after being let down elsewhere got 65 percent off free next day delivery via DHL product is superb highly recommend this firm . Update the lock failed on the case whilst away. Returned the case repaired and returned in 2 weeks
1. März 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Nick,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Fast delivery, would buy from again!
Bought a Samsonite cabin bag, best price around, fast delivery and really pleased. Would definitely use again!
20. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good afternoon Alison,
Thank you for your review, we truly appreciate you taking the time.
All the best,
Laura
Rapid delivery and loads of choice
Rapid delivery and loads of choice, too. I was fortunate to be able to afford a bit extra so I went for the Samsonite. Easy to use, loads of capacity and some much easier to walk with rather than a pull along.
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hi Richard,
Thank you for your great review of Luggage Superstore. We are so pleased to hear you are happy with your purchase.
Wishing you all the best,
Laura
Great job
Great job, super case and fast delivery, what's not to like.
Recommended, will use again!
20. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good morning Mr Dobson,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
Fantastic shop!
Fantastic shop with fast delivery! I love my Samsonite cabin trolley - Thank you!
13. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good morning,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
I love luggage superstore they are very efficient and very helpful I have bought a lot of stuff from them
I love luggage superstore
9. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good morning Rabia,
Thank you so much for your kind 5 star review!
Have a wonderful day.
All the best,
Laura
Bought a set of 3 suitcases from…
Bought a set of 3 suitcases from Luggage Superstore. Took them on holiday only to find the smallest one had a problem with the handle dropping down. I contacted them and they were very fast to replace the faulty one. Staff were lovely and easy to deal with.
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hi Jane,
Thanks for your great review. I am sorry for the issue, I am glad we could resolve this for you.
Take care.
-Laura
Great customer service
18. Oktober 2023
Antwort von Luggage Superstore
Hi Muhammad,
Thank you very much for your 5 star review!
-Laura
Great case and fantastic service
24. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Hi David,
Thank you very much for your 5 star review!
-Laura
I ordered an American Tourister luggage…
I ordered an American Tourister luggage set at eight a.m. on Friday, the luggage was delivered before quarter past nine on Saturday morning. Fantastic product, well packaged & brilliant service.
27. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good morning,
Thank you very much for your kind 5 star review!
Have a lovely weekend.
All the best,
Laura
Satisfied Customers
We were very happy with the suitcases and the service was excellent. The cases were very well packed which is something reassuring when ordering on line
23. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Luggage Superstore
Good morning,
Thank you very much for your kind 5 star review!
Have a lovely weekend.
All the best,
Laura
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