Lochs & Glens Bewertungen 6’316

Everything coach driver was excellent the staff at the hotel were brilliant and the entertainment was brilliant we had a great time

Super hotel. Great room with outstanding view. Friendly staff. Competent driver

Excellent organisation and timekeeping
Lovely hotel in perfect location
Very good room
Good tours with main destination and visit first class

Hotel excellent Staff and service very good Food good Only weakness was coach and driver The coach was not a Lochs and Glenns and not of the same standard The driver who was very nice was not from UK hardly spoke had no knowledge of Scotland

Very enjoyable holiday. Hotel, food, staff everything first class.

Driver, all staff at the hotel and excursions are exceptional. Food is more than adequate, and good use of fresh vegetables. The only reason I could not award 5 stars is the rooms, although clean, are getting tired.

Great service the driver was great good knowledge snd sense of humour. Hotel and food were great. The Bernard beautiful.

Excellent value for money well organised and no single supplement

The good points are, we were picked up on time
Excellent drivers who knew all the local knowledge, were very careful especially on the minor roads.
The trips were good although sometimes you didn't have enough time to look around.
The not so good point
The hotel was cold, the heater in our room didn't work effectively, and the duvet on the bed was too thin for cold weather, but after speaking with reception we got another duvet and heater the radiators in the public area and corridors were mostly cold.
The food at the evening meal was not very good didn't enjoy the main courses.
The breakfast was very good.
The staff in the Restaurant were very good, polite friendly and efficient.
The manager Jaydean was also welcoming and served in the Restaurant.
The location of the hotel is stunning ita a shame the food and temperature let it down

Ben our bus driver was excellent. Couldn't fault him. Hotel staff were very attentive, food great and entertainment good. Hotel was a bit tired looking but it was clean enough. It only had one lift which meant queues but didnt wait too long.

One thing I was disappointed in was the toilet on the bus was downstairs. Thr majority of the people were fairly elderly and this was totally inaccessible for them. There should be a toilet at the back of the bus on the same level.

This was worse holiday i have had food was awful had to eat out too much time on coach going nowhere

Coach driver Karin N. The experience was just great all due to her, all staff all went that one step further.
Food on offer was a good variety well presented.
Holiday was very good value.
I have now enjoyed a few holidays with L& G, they are getting better and better, with a very good variety of content.

All the services & staff at the hotel were wonderful.
The trips were the problem.
We were not informed there would be no Steam train trip. Many of the travellers were told either my a phone call or message. This was the reason why we choose this holiday.
We were looking forward to the trip to Skye but all we did was to cross the bridge and had a comfort stop of 30 minutes and came back across the bridge and stayed at for 3 hours at Eilean Doman Castle.

I enjoyed my holiday but it was very disappointing in some aeras. The coach was uncomfortable not.L&G's both seats and air conditioning. Needed to change coaches several times
I booked this trip as it was going to Isle of Skye. Well what a waste of time just a P and T stop. This was further rubbed in by the entertainment lady that night telling.us how lovely the Isle is. I think we al! Thought we were going to travel around the Isle.
The hotel staff and our driver Joe were all lovely.

The hotel was good in a fabulous spot. The beds were comfy,
the staff were great and the visits were all good. Our drivers, we had three, all did a great job.
The only let down was the main courses at dinner time, I would say they were average, but perfectly edible.

From the pick up to the final drop off everything was what we expected having been on previous lochs and Glens, Everyone was brilliant and couldn't ask for anything better

The driver is very & the hotal staff are very good the food are good

Hotel fantastic, food excellent, staff amazing. Excursions breathtaking. Our Driver Joe is very very good.

Great company and had a great experience with our holiday. ⁷