Very smooth and prompt installation process, literally 2 days after my initial enquiry. Instant super fast broadband, it is so fast it blew my mind! Downloading a feature film literally takes a few se... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Superb experience, Rob arrived on time8am and completed the job, very tidy and fixed the wall mounted unit to hide the wiring, 2.5GB Fibre installed and working fine. Rob very polite and do a great jo... Mehr ansehen
Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen
Unternehmen hat geantwortet
We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lightning Fibre
Vom Unternehmen geschrieben
Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.
We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.
Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).
⚡️Full fibre broadband from £26/month.
⚡️And with Lightning Fibre there are no mid-contract price rises!
We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.
⚡️You can talk to a real person from 8 am to 8 pm every day!
Switch Smart. Switch Local.
Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.
What is ‘fibre’ vs ‘full fibre’?
Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".
Some of our national awards:
🏆Best Consumer ISP (<100k customers) ISPA Awards 2025
🏆Best Customer Experience ISPA Awards 2025
🏆2025 Broadband Provider of the Year - Connected Britain Awards.
🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024
🏆Best Consumer ISP (<50k customers) ISPA Awards 2023
#FullFibreRocks ⚡️
Kontaktinformationen
Unit 17 Connect 27 Business Park, BN26 6GP, Polegate, Vereinigtes Königreich
- 01323 380260
- ask@lightningfibre.co.uk
- lightningfibre.co.uk
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Polite helpful and tidy
Everything went very well from start to finish, from first talking to lighting fibre about installation and any concerns I had I was completely reassured. All went very smoothly the day it was installed, the 2 men that came were neat tidy and polite and when they had finished they helped me set up my TV and phone.
Very happy with all aspects of the connection.

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Just a few teething problems
Just a few teething problems, very good at answering the queries, via phone and email. Just waiting for the phone connection . However being the easter Bank Holiday, I expect this will be later in the week. Overall excellent.

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Easy pleasant transaction fitted…
Easy pleasant transaction fitted earlier than booked and all good so far. Recommended .

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It stopped working after 6 days
It stopped working after 6 days. No engineering over bank holiday weekend. Very disappointed!

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Amazing service
Amazing service, rob & Glenn was very professional and the broadband is lighting fast, thanks very much for a top service

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Fantastic service
Andy and Ricky the technicians from Lightning were brilliant. They arrived on time and explained what would need to be done. They were very considerate of my concerns, that I didn't want a lot of extra wires running through my house. Together we worked out the best solution and they quickly carried out the work. They were very conscious to install the broadband with the least disruption and damage to the wall. All in all they did a fantastic job and I was very pleased with the service.

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The 2 installers very professional and…
The 2 installers very professional and two very nice and pleasant guys nothing to much trouble for them and managed to please my wife!! What else can I say

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Quality installation installed quickly and professionally
This installation of the full fibre broadband into our house was quickly and professionally carried out by two nice, friendly,members of the lightning fibre team, …..I think they were Frederick and Georgia, and they were helpful with my questions .
Thanks again everyone.

Antwort von Lightning Fibre
The engineers arrived on time
The engineers arrived on time. Upon arrival they explained everything that they were going to do from start to finish. Considerate of carpets. Very polite and courteous.

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Professional
Explained everything beforehand. Professional, friendly and cleaned up afterwards.

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Excellent service
Excellent service, on time and date, my laptop processing time markedly reduced when compared to Sky. Keep it up.

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It was easy talking to a real person
It was easy talking to a real person. Installer was friendly, neat and tidy.

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Service wjth a smile
It is nice to gave a local company to supply broadband to me brilliant from start to finish especially Jess the engineer that installed my broadband was very good at her job very polite and friendly , service is very good no complaints from us.

Antwort von Lightning Fibre
Great service.
Simple switch over process. Installation engineers were very efficient & polite. Good value & great service. It is good to support a local company.

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Jess and Conor did an excellent job…
Jess and Conor did an excellent job today connecting us up to Lightning Fibre, they were very neat and tidy and explained everything once up and running, this follows initial contact with Matthew who was able take all our details and put together a great plan for the next two years.
It’s much appreciated and looking forward to having the faster speeds.

Antwort von Lightning Fibre
Very accommodating. Top service.
Phoned up enquiring if they would drop my price to the current advertised price on their website as I was on an older more expensive rate. The lady I spoke to was friendly and helpful, changed it without a problem. Lightning Fibre is the best provider I’ve ever used, only improvements I would like to see is an updated router to WiFi 6e/7 standard and with more than 1 2.5gbps port and offering 5gbps home package.

Antwort von Lightning Fibre
I telephoned to ask for advice about…
I telephoned to ask for advice about poor wifi in other parts of my house. The advisor was very helpful, listened carefully and suggested other options. It was quickly resolved, my tariff was changed and a booster arrived promptly. I am now very happy with the wifi coverage

Antwort von Lightning Fibre
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