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Lightning Fibre Bewertungen 5’071

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very smooth and prompt installation process, literally 2 days after my initial enquiry. Instant super fast broadband, it is so fast it blew my mind! Downloading a feature film literally takes a few se... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Superb experience, Rob arrived on time8am and completed the job, very tidy and fixed the wall mounted unit to hide the wiring, 2.5GB Fibre installed and working fine. Rob very polite and do a great jo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter
  3. Telefon- und Internetdienst

Über Lightning Fibre

Vom Unternehmen geschrieben

Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.

Residential Business News

We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.

Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).

⚡️Full fibre broadband from £26/month.

⚡️And with Lightning Fibre there are no mid-contract price rises!


We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.

⚡️You can talk to a real person from 8 am to 8 pm every day!

Switch Smart. Switch Local.

Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.

What is ‘fibre’ vs ‘full fibre’?

Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".

Some of our national awards:

🏆Best Consumer ISP (<100k customers) ISPA Awards 2025

🏆Best Customer Experience ISPA Awards 2025

🏆2025 Broadband Provider of the Year - Connected Britain Awards.

🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024

🏆Best Consumer ISP (<50k customers) ISPA Awards 2023

#FullFibreRocks ⚡️


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

5071 Bewertungen

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Bewertet mit 5 von 5 Sternen

Had my new fibre broadband done by the…

Had my new fibre broadband done by the legends Rob and Glenn. Looked a challenging install but they spared no effort, went round the house so I could have it in the room of my choice. Thanks guys. Service has been faultless since.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your wonderful feedback John. We are so pleased Rob and Glenn provided such a dedicated service and that everything is working perfectly for you. ⚡

Bewertet mit 5 von 5 Sternen

The engineer was helpful and friendly

The engineer was helpful and friendly. He was able to fix our issue and all is working well as we need.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your wonderful feedback. We are so pleased the issue was resolved quickly and that you found the engineer helpful. ⚡

Bewertet mit 5 von 5 Sternen

You came when you said and till now…

You came when you said and till now I’ve had no problems.
The two blokes who came were friendly and competent.
I small comment one person I spoke to on the phone wasn’t as nice as the rest.

2. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Nellie. We are so pleased you experienced quick, reliable service and that the team were helpful. ⚡

Bewertet mit 5 von 5 Sternen

Quick and reliable

Quick and reliable
Men were extremely polite and helpfull

2. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback Mandy. We are so pleased you experienced quick, reliable service and that the team were helpful. ⚡

Bewertet mit 5 von 5 Sternen

Friendly helpful staff making the…

Friendly helpful staff making the transition stress free, Thank you!!

31. März 2026
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Antwort von Lightning Fibre

Thank you for your fantastic feedback Trevor. We are so pleased the team made everything easy and stress free for you. ⚡

Bewertet mit 5 von 5 Sternen

Very Pleasant Experience

When I first contacted the company, I was immediately impressed with the great customer service. I had a very pleasant conversation with Ben who was very helpful in answering my questions. He set up the account for me and the office staff kept me informed with progress. The installation went very smoothly, and the cable was installed exactly as I had discussed with Finlay and Jacob who did a very neat job. I am very impressed with Lightning Fibre who seem to put good customer service as it's prime objective.

1. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Louis. We are so pleased you had a smooth experience from start to finish and that the team provided such helpful and professional service throughout, welcome to the Lightning Fibre family! ⚡

Bewertet mit 5 von 5 Sternen

Very friendly service

Very friendly service, arrived on time and fitted very quickly with no fuss. Very professional service and would highly recommend

1. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback Jade. We are so pleased the installation was quick, professional and hassle free. Your recommendation means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

They were so helpful

They were so helpful , nice and polite every time we contacted them ,even with us having a problem with them put it in they kept us in the loop if what was going on . Excellent service

1. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Annette. We are so pleased you found the team helpful and communicative throughout. We really appreciate your support. ⚡

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! More than happy, used Lightning fibre for several years now.

2. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Melwyn. We are delighted to hear you have had a great experience and that you have been happy with our service over several years. Your continued support means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

I have had no problems with lightning…

I have had no problems with lightning Fibre the staff are always on the ball and informative about what's going on (Regular emails).
I have found the company very competitive and I see no reason for looking elsewhere, many thanks.

30. März 2026
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Antwort von Lightning Fibre

Thank you for your lovely feedback Simon. We are so pleased you are happy with the service, communication and value we provide. ⚡

Bewertet mit 5 von 5 Sternen

Staff are very welcoming and friendly.

Staff are very welcoming and friendly.
They are most helpful and efficient.
When Francesca emailed me that an engineer will be on site in the morning he was there.
The engineer completed the outside work in good time.
All went well.

8. April 2026
Bewertung ohne vorherige Einladung
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback. We are so pleased the team were friendly and efficient and that everything went smoothly on the day. ⚡

Bewertet mit 5 von 5 Sternen

Not specifically related to the last…

Not specifically related to the last renewal. Been a reliable service. Any problems usually explained or fixed quickly. Just a one click renewal of my existing 2 year contract. Third renewal. Like the local community support too. Thanks.

30. März 2026
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Antwort von Lightning Fibre

Thank you for the five stars John. We are glad you continue to have a positive experience with us. Your feedback is greatly appreciated. ⚡

Bewertet mit 5 von 5 Sternen

Efficient and prompt

Efficient and prompt. Professional service all round

2. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Maria. We are delighted to hear you found our service efficient, prompt and professional throughout. Your feedback means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

Great installation workers

Lovely, friendly helpful and smoothly quickly done thank you

9. April 2026
Bewertung ohne vorherige Einladung
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for the five stars Stephanie. We are glad you had a positive experience with our customer service. Your feedback is greatly appreciated. ⚡

Bewertet mit 5 von 5 Sternen

Very helpful customer service

Very helpful customer service, friendly staff explained everything in plain words that I could understand.

26. März 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Shirley. We are so pleased you found the team friendly and the support clear and helpful. ⚡

Bewertet mit 5 von 5 Sternen

The installers arrived on time

The installers arrived on time. Left no mess and did a good job

8. April 2026
Bewertung ohne vorherige Einladung
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback Marie. We are so pleased the whole process was smooth and that the team were helpful and professional throughout. ⚡

Bewertet mit 5 von 5 Sternen

Polite helpful and tidy

Everything went very well from start to finish, from first talking to lighting fibre about installation and any concerns I had I was completely reassured. All went very smoothly the day it was installed, the 2 men that came were neat tidy and polite and when they had finished they helped me set up my TV and phone.
Very happy with all aspects of the connection.

31. März 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback Frances. We are so pleased the whole process was smooth and that the team were helpful and professional throughout. ⚡

Bewertet mit 4 von 5 Sternen

Just a few teething problems

Just a few teething problems, very good at answering the queries, via phone and email. Just waiting for the phone connection . However being the easter Bank Holiday, I expect this will be later in the week. Overall excellent.

31. März 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your review Dean. We are glad to hear our team have been helpful and responsive. We appreciate your patience and expect your phone connection to be completed shortly. ⚡

Bewertet mit 5 von 5 Sternen

Easy pleasant transaction fitted…

Easy pleasant transaction fitted earlier than booked and all good so far. Recommended .

31. März 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your wonderful feedback Brian. We are so pleased the process was smooth and that you were up and running sooner than expected. ⚡

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