LettingaProperty.com Bewertungen 

Mia was so wonderful from start to finish. We adore our new apartment.

It has been an ABSOLUTELY SHOCKING experience from start to finish. So much so, that I want nothing to do with this agency anymore due to one agent that is non existent when it comes to communication and sorting anything out that is needed on their own agreement formed. I have never come across such a shocking letting agency. Never again! Please do not use this agency- save yourself the terrible agony of this place! Mia Collins has been our agent and I have had only grief with trying to rent on time and have everything in place.

Charlotte was super friendly helpful and informative.

Quick to answer the phone and very polite
I have had the best experiencel with the letting agency and highly recommended.

Abby provided an excellent service throughout the whole letting process. She was always professional, friendly, and quick to respond to any questions we had. Everything was explained clearly, and she kept us informed every step of the way, making the process smooth and stress-free.
We really appreciated her support and would happily recommend her to anyone looking for a reliable and helpful letting agent.
Thank you, Abby, for all your help!

Letting a property has made renting out our flat much less daunting. As first time landlords there’s a lot me and my partner were unsure on, but we had the comfort of knowing letting a property would cover everything that was needed. It took 3 weeks to get lovely tenants into our property. Only downside I would say is the 1hour time slot included in the onboarding process seems to be done in bulk viewings on a weekend rather than prioritising getting viewings in ASAP.

It's a very basic service even when you pay for something more. I paid for each year up front and when the tenant's moved out after 1yr 7 months and I moved back into the property I was not entitled to a refund so Buyer beware! Although on the rare occasions in the 19 months I was with them I needed anything the staff I dealt with were responsive (thanks Casey), things like an end of tenancy inspection and key collect was £160 extra which given they are keeping more than £400 of my money is a bit much. Some of their service was not good - the pre tenant inventory they did left off an entire room. I'd advise you to read the T&C and make sure you are clear about what is included. Also check documents and reports carefully for errors.

I have had agents before that don’t even do the bare minimum, Ryan and Luke have been a breath of fresh air. Their professionalism, organisation and getting everything done and signed over is such a relief. I’m so thankful for their team and so grateful. Thank you so so much. I highly recommend this company with this team x carli

Lettingaproperty.com manages my flat for me as I am a remote landlord. They earned my trust for only quality property services. I reported a poor quality incident with an electrician and Casey, a tenancy manager at lettingaproperty, immediately handled the issue with a refund of the fee to me and raised a complaint with the contractor. I am well-satisfied. Thank you!

Hopefully she sort out my ongoing issue

Very professional and reliable in close connection with clients and updating them promptly same as the portal is very good I feel comfortable in dealing with them

Helen is very helpful, and I will continue using lettingapeoperty in the future.

One would assume that paying a 'holding deposit' would 'hold' a property. I was sadly mistaken.

After completing the application and being accepted by the landlord I paid a holding deposit. We then told the children where we were moving to, showed them pictures of their new rooms and booked a removal company as the move in date was in less than two weeks.

A few days later I received an e-mail from Lettingaproperty.com asking me to reapply with the message "Apologies, we have had a system error that has wipes your information. Please could you fill out the application again".

I did re-apply, but was a little confused as I had paid a holding deposit but it was now showing on the system that I had no longer been accepted for the property.

I called lettingaproperty.com and was told by the tenancy manager that what had actually happened was that the landlord had continued with other viewings and wanted to open up the applications to two other potential tenants (but clearly wanted to still keep me as an applicant in case the preferred tenants chose not to proceed).

Rather than telling that landlord that this was very underhand and very unprofessional, lettingaproperty.com agreed. Not only that, but lettingaproperty.com lied to me on the e-mail saying that I had to resubmit my application due to a system error.

It was clearly not a system error, but a complete lack of integrity on behalf of the landlord and lettingaproperty.com

LAP have always been very good, and great value. However since Ryan D has taken the rains, service has improved immensely, fast and accurate responses - he is highly recommended !
If you are with a traditional 10% agent - switch you’ll save a fortune !

I have been with Letting a Property for a number of years now. I particularly appreciate the customer support I have received from Charlotte Clarke and Casey Clifton. They are both very responsive to any query I may have and always keep me informed on progress, working towards resolving the issue as soon as possible.
Zahidah

Excellent tenancy management service. Professional, responsive, and highly reliable. Communication has always been clear, and all tenant and property matters have been handled efficiently. I am very satisfied with the service and would gladly recommend them to other landlords. Special thanks to Ryan Daines.

Thanks Charlotte for your support resolving all issues

I had an efficient and responsive letting service, specially thanks to the extra efforts put into the case by Kelsey Hall, which is rare and valuable in this market.
I strongly recommend their services.

Kelsey talked us through every step of the referencing and made it clear what was needed. Made it a lot easier for us!

I felt very looked after by Luke and Ryan. After being disappointed by another letting agency whose staff were impossible to pin down, it was very reassuring to be able to speak with competent and helpful people. The service was great and we're definitely off to a good start!