Letsliveitup Bewertungen 

After 18 emails since January and 2 negative reviews on Trustpilot, I finally received my refund. Stay engaged and dont give up. Eventually liveitup with do the right thing. Thank you liveitup for doing what is right even though it took almost 7 months.

If I could give zero stars, I would. 7 months after submitting my request for a refund, absolutely nothing. No updates other than when I contact them and they tell me they’re working it. Should not take 7 months to process a refund. A dishonest company that should be avoided.

I ordered their Supergreens powder, which was recalled for salmonella in January 2026. It is now June and over 5 months later (after having submitted all documents for the refund which was confirmed by them) and 10+ emails, and I have yet to get my refund. That is absolutely absurd for this day and age. Horrible Customer Service

I requested a refund months ago when the issued the recall. After months of waiting I finally received an email stating my refund was being processed,I was relieved then a couple days later I received an email saying that the previous was a mistake and that they were still(after 6 months) working on my refund. So disappointing as I had believed this was a good company,now I'm questioning that

If you're thinking about becoming a customer, ask yourself one question: if there's a recall, how long are you willing to wait for a refund? I submitted a recall reimbursement claim for three bags on February 21, provided all requested photos and documentation, and followed up on May 9th only to be told I was still in the "validation process." It's now June 20th and I'm still waiting. Buying was instant. Getting reimbursed for a recalled product apparently takes 120+ days and counting. Edit: Live it up didn't reach out they asked me to edit the review for more information, for safety reasons obviously not going to do that since the first review was pretty detailed enough

Love the product and the flavor choices. The pomegranate mango and watermelon are excellent and my favorites. Having the subscription price be so much lower is annoying.

It's pretty funny to watch all this go down, knowing they have multiple class-action lawsuits coming up against them here soon.

They have handled the recall so poorly, but it is understandable. They don't have the human capacity to actually address such a massive screw-up.

I missed my 20-year reunion because I was so sick and actually pooped my pants. I guess it makes for a fun story for me; however, people were hospitalized because of this mess.

They don't actually care, though. They haven't refunded me and have more or less just kicked the can down the road, probably hoping I'll forget or until they have the funds to take care of the people they ***physically harmed***.

Just...don't bother with this company in any capacity. Seriously. It's not worth it.

After the recall this company has left all its customers waiting for refunds that still haven’t came. A false email stated it was going to and never happened. Instead it seems like they’re offering a free bag. Mind you, you’ve already paid or a bad or more that you already threw out six months ago. So it’s not free, they’ve also restated my subscription but I can’t find out how to cancel it. Shadey company ran by incompetent people.

Customer service is a complete joke. I have been trying to get my refund since the recall and have only received generic email replies saying they are doing their best. Looks like they are doing their best at pushing more product out, not taking care of the customers who were sold greens laced with salmonella.

Company has lost our trust. Notified 5 months ago about a recall for their greens. They emailed initially and required multiple forms to be filled out. We threw several bags of their expensive product into the garbage and they have been MIA on communications. Received an email today months later stating they would refund.

They have all of the comments turned off of their socials. You cannot trust this company especially with the lack of customer service.

Due to suspect quality control, I was notified of a potential contamination in my order. I disposed of product as directed. Sent packaging numbers 4 months ago. Still no refund after repeated inquiries.

Have no confidence or trust in this company.

Product was ok, very artificial and sweet tasting so it took plugging my nose to get the drink down. However customer service is non existent especially since the recall- I have submitted the required information for a refund and crickets….

I honestly was going to not write this review when we received an email yesterday saying our refund had been processed. However that has changed now that I received an email claiming that first email was false. This situation has been ongoing since January and has not been resolved yet. This turn around time is ridiculous and completely unprofessional. If you had the ability to send an email saying the refund was processed you don't retract that. You process that refund. Not a my bad thats not the case. Thats so unprofessional we will never be ordering from this company again going forward.

Update - I was able to obtain a refund soon after leaving this review, so I'm appreciative.

Their greens are great, at least the few servings I had before the recall. So if they can figure out the problems, I may repurchase, as I'm still trying to find a good replacement.
--- original review, didn't recommend---
I bought a bag late last year or January, and liked it. Then there was the recall, and I submitted my claim. I have not received anything, and if I contact them I get a form letter that says they may be working on it. Terrible customer service, don't recommend.

Received email about Live it up Super Greens in January. I had 1 open and 2 unopened packages. I submitted for a refund. As of today, received an email about how busy they are and they don't know when I will get the refund.
Poor product, refund information and customer service. I do not recommend any of their products!

Have been supporting Live it up for a few years now and what a mess this company is. Absolute worse customer service and product is questionable. I sent in proof of 4 bags of green and received a credit for one. Seriously!!! You think I’d trust this company again after contaminated recalls????

Great taste

This is the first electrolyte powder that I want to drink every day. It is delicious, it mixes well and I love the taste. I got the lemon live flavor. I also love the free shaker bottle!

Like the rest. They shafted me for the recall of three of their super greens and now no refund. I'm getting ahold of the Better Business for the scam they are hitting us with. And they are still in business selling their crap.No repercussions for ripping us off. I will never buy any of their products. DO NOT BUY FROM THEM!!!!! Over 100.

Please be careful when dealing with this company! The product is good but their customer service is not 1. they would not refund a duplicate order 2.It was sent back,and they would'nt acknowledge it 3. I fought the duplicate charge with my credit card company,and Liveitup said I was lying. So I got stuck paying double for 1 order