Letsliveitup Bewertungen 

THE WORST CUSTOMER SERVICE! NON-EXISTENT! Even though the taste is good I don't know how much it was helping. I canceled my subscription last fall, or so I thought. The weird thing is I never received an order for over 8 months and then all of a sudden I have a delivery. I have tried contacting the company several times to return the order and request a refund and i still have not heard back.

Product wasnt great to begin with and then recall happened. After countless emails still never refunded.. so i cancelled. .then LiveitUp has the nerve to " reinstate " my subscription when the product became available again. Now multiple emails in and no response on reversing charge. Shady company.

THE WORST! My experience is like many others on this site so clearly this is their practice. I received notice of a recall, did everything that was asked of me and then heard nothing for months. Product was originally ordered in December of 2025. I received an email saying I was being issued a refund and then almost immediately received another email saying the first one was sent by mistake. I followed up by email several months later and was told to continue to be patient. Several more months have gone by and I have heard absolutely nothing. It is now 8 months past my original order and I have not received any additional correspondence or a refund. This is not a company worth doing business with. Their products are no better than any other product on the market and their customer service is deplorable. I will not use their products again and will advocate to anyone I know to choose ANY other product than those offered through Live it Up.

Echoing similar reviews here - customer service is a complete joke. I followed all instructions following the recall of greens powder due to Salmonella contamination as I was on a subscription plan and had 2 bags that were marked as potentially affected by the recall. This was in January 2026 - it is now August 2026 (8 months later!!!) and I have not received my refund. Whenever I emailed to check in on the status of the refund, I was told they were busy and that an update would be coming soon. Clearly, they were just pushing off the issue hoping that customers would forget and they would not have to issue the refund. I liked the product fine, but I can’t support a company that clearly has no respect for their customers time, money, or loyalty.

I would give zero star if could. Never received the product they sent another in.place. doesn't agree with me golden milk. Terrible to get assistance the make it difficult to cancel subscription. Ridiculous. I suggest ag1 what i.been using more money but it includes excellent customer service and support.

UPDATE: I received a reply from LetsLiveItUp customer service late last night, 08/02/2026. In response, you can issue a refund to my SHOP App, provide me with a prepaid Return Authorization and shipping label to my email address located on my Letsliveitup account. If you need me to add my payment method back to my Letsliveitup account, please ask me to do rhat via email, so you can issue my refund in that manner. Thank you for the quick response. The package arrived via USPS, yesterday. It will remain unopened, in preparation to return it. I hope to hear from you soon. Thank you.

When I was notified of the Live It Up Product Recall, I immediately threw away the bag I had in the cupboard and I completely put it out of my mind. That bag was my last purchase in November 2025. Two days ago I received an email notifying me that they reinstated my auto-ship and are processing an order to ship! I did not authorize this shipment. They didn't even ask if I wanted to reinstate the auto-ship subscription. They just did it! I will be returning the package, unopened and requesting a full refund. I was able to cancel the subscription and remove my payment method, but, they would not allow me to cancel the shipment. I am not impressed by their business practice. And, I hope this message helps others when deciding whether to try their products or not. Maybe their products are good, but, their customer service is far below par.

I had a subscription for the Super Greens and two of my orders were part of a recall for ecoli. I was offered either a refund or a replacement some time after January 2026 when the Super Greens become available again which was supposed to be early Summer 2026. I opted for the replacement which I never received and they just charged me for a new subscription order in July of 2026. They have not responded to emails which is the only way to reach them. I will be canceling my subscription.

I absolutely LOVED the golden hour product. Most golden milk gets diluted and tastes like nothing when you add milk or water. The product was the perfect amount sweet and spicy (from the ginger). A staple in my household now!

They don’t answer any emails or value customer service, so I’m here to destroy them on the Internet. I canceled this subscription months ago because it made me severely ill and quite frankly I can’t afford any other subscriptions so I canceled this months ago. I randomly get a charge today that they just processed a new order and that my subscription is active and that there’s nothing I can do to cancel it. They don’t have a customer service number and they don’t respond to emails. Don’t buy from a company that doesn’t value customer service and would rather make a measly $40 then do what is honorable and right when someone clearly canceled the membership months ago. By the way, there was a really bad batch that went through and it made everyone sick so good luck to you all out there.

I was notified of the Live It Up Super Greens recall, I filed a reimbursement request form and was told that I would be reimbursed in May 2026. I still have the bag but was NOT yet issued a refund. Live it up automatically paused all subscriptions.
I received an email at 1:30AM that two green subscriptions would be shipped today. I was NOT notified that subscription was automatically unpaused. I do NOT want to resubscribe to a company that does not honor customer refunds.

Recall: Received an email on May 22, 2026 stating that a refund had been processed and that I should receive it within 5-7 business days. On May 23,3026, I received an email stating that the previous email was sent in error and that they are still working on it. There has been no communication since May 23, 2026. I am still waiting on my refund! I had three bags of the super greens that I had to throw away . I want my money back! It shouldn’t take over 6 months to process a refund. I feel deceived and I will not stop until I get my money back.

0 stars!! I've been told my replacement for the recalled product ( which was payed for in January) will be shipped. No tracking number after 4 days. Yesterday I get an email about another order placed (because I subscibed) and charged 108 dollars on my ccd and I haven't even gotten the 1st order!!! They will not respond to my emails. Needless to say I have canceled my subscription. 0000000 stars!!!!

I purchased 2 large orders Live it Up Super Greens late last year (2025). Soon after, the company announced a salmonella outbreak and a large product recall. Both of my orders were eligible for refunds.

It has now been nearly 7 months, and I still have not received either refund. I have followed up multiple times and have received no meaningful resolution or clear update.

The product recall is clearly very serious, and customers should not have to spend months chasing refunds for products they were told not to consume. The lack of communication and accountability has been extremely disappointing and they have lost all credibility...

Absolute worst! Going on 8 months of waiting for a refund from my recalled order only for them to say they don’t have an ETA to get my money back over a product I never got. DO NOT BUY!!!!

My new Favorite Electrolyte After Runs. It really hits the spot after a hard run. I like the slightly salty taste and glad it coconut water based. I’ve tried many electrolyte drinks over the years and this is the best for taste as well as how it makes me feel afterwards. I normally don’t like lemon lime electrolytes, but this one tastes great. I can wait to try the strawberry lemonade flavor.

Their greens powder sent a dozen people to the hospital and many others sick, despite saying it was lab tested.

It took them six months to give me only a partial refund.

Though I love the product - I don't however use the full suggested amount! And I'm not a fan of your sales tactics when it comes to auto ordering!!! You need to be a little bit more forthright with that... again it's a good product otherwise...

Again, more run around. We can't ALL be wrong ! This company takes money for items that were recalled in January - didn't notify customers until end of February and then try to make it MY issue for you to find my contact info . . . again . . . again and again ??

How about helping any one of those who have lost their money trusting you ?

Good flavor, clean ingredients, easy to order!

Was subscribed with Live It Up for quite awhile. Had quit using it for a few months due to health issues. But I kept the new ones because I was going to start back up. I was then notified, by email, from the company about the recall due to Salmonela. The email included label #s on the packages of which were recalled. All of my packages were a match. This email was sent the beginning of January. I did everything the email requested. I had the option of having a credit amount or a refund. I chose a refund. It is now July 2026 and I have yet to receive even a penny. I have reached out many times about it, through email and keep getting the run around and excuses that they are working tirelessly to go through accounts. I have since cancelled with them.
I was a customer that was with them for quite awhile and should be treated better. It should not take this long for my refund.
Be careful with this company.