The briquettes arrived the day after ordering them? I’ve been using the night briquettes for a number of years now, I have a small 5kw multi fuel stove, I put one briquette on at approximately 10 pm a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Phase 1 of "Stay Warm This Winter" successfully completed! Fire logs in, stored and space waiting for next load(s) to be ordered whenever there is a best price or great deal!! Delivery worked well, wi... Mehr ansehen
Unternehmen hat geantwortet
Order 1521202. This was delivered last week but a box of firelighters was missing from the order. I sent an email and one of your service advisors pointed out this box was on the top of my pallet from... Mehr ansehen
Unternehmen hat geantwortet
Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lekto Woodfuels
Vom Unternehmen geschrieben
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 2-4 Protection House, NE30 2RH, North Shields, Vereinigtes Königreich
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Hervorragend
30'697 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Lekto Woodfuels
Hi Joseph,
We're thrilled to hear about your experience! 🙌 Thank you for your lovely feedback!
Have a lovely day,
Alexa
Nice.
Tried this type of fuel and very pleased. 3 logs (briquets)lasted for a good while. Long enough to heat the radiators and give a nice flame to look at. And our log burner is quite big. Well pleased. Not the cheapest but good.
11. April 2026
Antwort von Lekto Woodfuels
Hi Michael,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
A great alternative to traditional fire…
A great alternative to traditional fire lighters, no smell, eco-friendly and at least as effective.
10. April 2026
Antwort von Lekto Woodfuels
Hi Frank,
We're so glad to hear you had a good experience! 🙌
Thank you so much!
Wishing you a fantastic day,
Alexa
Antwort von Lekto Woodfuels
Hi Sylvia,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Love the product, hate the delivery service
Love the product. Hate the delivery process. The drivers are great but the delivery service is dreadful, with split deliveries and missing boxes.
11. April 2026
Antwort von Lekto Woodfuels
Hello Liz,
Thank you for your feedback, and we’re truly sorry to hear about your delivery experience.
We dispatch orders as a single shipment; however, DPD may split them into multiple deliveries due to the weight of our products. The remaining items usually arrive within a couple of business days.
Upon checking our records, we can see that our customer service team is currently looking into this for you.
Once again, my apologies for the inconvenience caused.
Kind regards,
Alexa
Short order
After reading the reviews on trustpilot about LEKTO l decided to put my first order in.l ordered 4 boxes on delivery only received 3 boxes after some enquiries l finally received my missing box after 7 days.l was very disappointed that l had chase to get the missing box not sure if l had not chased whether l would have received the missing box l will not use them again
9. April 2026
Antwort von Lekto Woodfuels
Hello Stephen,
Thank you for your feedback, and I’m really sorry for the delay with your delivery.
After looking into this, it appears that your missing parcels were held at the DPD depot for an unexpected reason. I understand how frustrating that must be.
We’ve arranged for those parcels to be returned to us and have sent out a replacement shipment, which should have reached you by now.
We truly appreciate your patience, and we’re very sorry for the inconvenience caused.
Kind regards,
Alexa
Antwort von Lekto Woodfuels
Hi Richard,
Thank you so much for your feedback! 🔥
Wishing you a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Michael,
That's amazing! We couldn't be happier to hear about your experience!
Thank you 😊
Wishing you a lovely day,
Alexa
Been using this company after I had my…
Been using this company after I had my log burner installed. The heatwood logs are long burning and cost effective.
10. April 2026
Antwort von Lekto Woodfuels
Hi Stephen,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much 😊
Have a lovely day,
Alexa
Great customer service
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lekto Woodfuels
Hi Paul,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Order & delivery process was very…
Order & delivery process was very efficient & straightforward. Good product with very effective heat output
9. April 2026
Antwort von Lekto Woodfuels
Hi Richard,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback!
Have a lovely day,
Alexa
Delivered to the place I wanted in time.
7. April 2026
Antwort von Lekto Woodfuels
Hi Alan,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Easy to order but no communication as…
Easy to order but no communication as to when delivery should happen
7. April 2026
Antwort von Lekto Woodfuels
Hi Muriel,
Thank you for your feedback.
Before delivery, you should have received message and email from our shipping partners with the estimated delivery date and time.
I hope this helps. 🙌
Warm regards,
Alexa
Antwort von Lekto Woodfuels
Hi John,
We're happy to hear about your experience! Thank you 🙌😊
Have a lovely day,
Alexa
All went very smokth
8. April 2026
Antwort von Lekto Woodfuels
Hi Anne,
Thank you so much for your feedback! 🙌
Wishing you a lovely day,
Alexa
Great products and super efficient…
Great products and super efficient delivery each time we’ve placed an order!
7. April 2026
Antwort von Lekto Woodfuels
Hi Elaine,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Jennie,
We're so glad to hear you had a great experience!
Thank you! 😊
Wishing you a fantastic day,
Alexa
Antwort von Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🔥
Thank you 😊
Have a lovely day,
Alexa
Customer service excellent
7. April 2026
Antwort von Lekto Woodfuels
Hi Bob,
This is fantastic to hear! Thank you 🧡 🙌
Have a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Alison,
We're happy to hear about your experience! Thank you 😊
Have a lovely day,
Alexa
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.