The main reason I chose Letko was originally for the eco friendly fire lighters, being available in large quantities and made of natural materials without chemicals. We also use the night briquettes w... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Promt and on time as promised.However delivery left in rain outside backgate of property but spotted by neighbour.The houses in Carclew tce have no road access to front doors.
Unternehmen hat geantwortet
After reading the reviews on trustpilot about LEKTO l decided to put my first order in.l ordered 4 boxes on delivery only received 3 boxes after some enquiries l finally received my missing box after... Mehr ansehen
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I ordered 6x oak logs, they arrived really quickly and are easy to start with the firelighters i bought previously. They come in boxes that are really easy to store and i find they are easy to handle... Mehr ansehen
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Unternehmensdetails
Über Lekto Woodfuels
Vom Unternehmen geschrieben
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 2-4 Protection House, NE30 2RH, North Shields, Vereinigtes Königreich
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Hervorragend
30’572 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Excellent, service and delivery excellent, product has become a staple for my household, I wish I had known about it sooner
24. April 2026
Delivery great!
25. April 2026
Excellent product
Excellent product, easy ordering and prompt delivery. We have chosen Letko for several years!
25. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Fast delivery but dumped 1 mile from…
Fast delivery but dumped 1 mile from our property.
Had to track it down and drive to retrieve it
25. April 2026
Antwort von Lekto Woodfuels
Hi Lynne,
Thank you for your feedback.
We’re glad the delivery was fast, but we’re very sorry it was left so far from your property and caused you extra inconvenience.
We’ll share this with our shipping partners to help prevent this from happening again.
Once again, apologies for the trouble.
Kind regards,
Alexa
Very easy to order on your website and…
Very easy to order on your website and good delivery time.
25. April 2026
Antwort von Lekto Woodfuels
Hi Wayne,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Christine,
We're so glad to hear you had a good experience! 🙌 Thank you!😊
Wishing you a fantastic day,
Alexa
Always a good product coupled with…
Always a good product coupled with friendly staff giving excellent service
24. April 2026
Antwort von Lekto Woodfuels
Hi Alan,
Thank you so much for your lovely feedback! We're thrilled to hear that you're satisfied with both our product and service. 🧡🙏🏼
Wishing you a great day,
Alexa
Great products
Great products, I use both night briquettes and fire logs, at a good price. Easy to use ordering and delivery service
24. April 2026
Antwort von Lekto Woodfuels
Hi Paul,
We're thrilled to hear about your experience!
Thank you for your lovely feedback😊
Have a lovely day,
Alexa
Eco friendly, economical products. The main reason I chose Letko was…
The main reason I chose Letko was originally for the eco friendly fire lighters, being available in large quantities and made of natural materials without chemicals. We also use the night briquettes which are great to keep the log burner going during the day or night without having to use up lots of logs. I’m looking forward to trying the other products when the weather turns colder. As well as being eco friendly, which is very important to me, the products are good value for money with a very quick delivery. I highly recommend Letko. Thank you.
24. April 2026
Antwort von Lekto Woodfuels
Hi Rachel,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Simon,
We're so glad to hear you had a good experience! 🙌 Thank you so much!
Wishing you a fantastic day,
Alexa
Antwort von Lekto Woodfuels
Hi Tracey,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Alexa
Antwort von Lekto Woodfuels
Hi Jackie,
Thank you for your feedback! We're happy to hear about your experience! 😊
Have a lovely day,
Alexa
Did what they said!
Did what they said, on time and even help to get the wood in the house
Will be back
22. April 2026
Antwort von Lekto Woodfuels
Hi Simon,
We're so glad to hear you had a great experience!
Thanks so much! 😊
Wishing you a fantastic day,
Alexa
Antwort von Lekto Woodfuels
Hi Graham,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Great product
Great product, does exactly what it says on the box. Value for money. Fast delivery.
22. April 2026
Antwort von Lekto Woodfuels
Hi David,
We're thrilled to hear about your experience!
Thank you for your lovely feedback 😊
Have a lovely day,
Alexa
Promt and on time as promised.However…
Promt and on time as promised.However delivery left in rain outside backgate of property but spotted by neighbour.The houses in Carclew tce have no road access to front doors.
12. April 2026
Antwort von Lekto Woodfuels
Hi Brian,
Thank you so much for your feedback! 🔥
Wishing you a lovely day,
Alexa
Another social media driven gimmick.
Yeah. I bought 2 boxes. And they do (if you choke right down) last all night (just) but the amount of ash is in itself choking. And because you have to choke down this blackens the inside of your log burner glass. They stain your hands when you handle them and the boxes have a lot of brown dust that stains your rugs at the first opportunity. I will not be buying again.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lekto Woodfuels
Hi Simon,
Thank you for your feedback, and we’re truly sorry to hear about your experience with our Night Briquettes.
Performance can vary depending on the stove, airflow, and how well the appliance is preheated. The briquettes usually burn with flames for the first few hours and then glow, releasing steady heat.
Please note that we do not recommend closing the airflow completely; only reduce it slightly.
We’re really sorry they stain your hands 😔. Since these are natural, uncoated briquettes made from softwood bark, the bark can sometimes stain your hands when handling them. We avoid using synthetic coatings because we want to keep them natural and safe.
Here is some more info and tips on how to use them best:
https://www.lektowoodfuels.co.uk/blogs/product-instructions/manual-night-briquettes
Hope this helps!
Kind regards,
Alexa
Antwort von Lekto Woodfuels
Hi Ron,
Thank you for your feedback, and we’re truly sorry to hear about the trouble with the delivery. :(
For your next order with us, just message us your order number, and we’ll dispatch it via Parcelforce instead.
Once again, our apologies for the trouble caused.
Kind regards,
Alexa
Excellent product
Excellent product - heat logs are so good- give lots of heat. Prompt delivery too
17. April 2026
Antwort von Lekto Woodfuels
Hi Pauline,
That's amazing! We couldn't be happier to hear about your experience!
Thank you 😊
Wishing you a lovely day,
Alexa
Amazing customer service thank you for…
Amazing customer service thank you for resolving my order, their products are just unbelievable good value do exactly what’s described on the box
17. April 2026
Antwort von Lekto Woodfuels
Hi Tony,
It absolutely makes our day to hear that you had such a good experience with us. 🧡 Thank you so much! 😊
Have a lovely day,
Alexa
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