Legion Of Vapers Bewertungen 1’374

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Been using these for around a year and have never had any issues apart from my last order ....turns out the issue was my fault but once I contacted them to explain they responded quickly and resolved... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been using Legion of Vapers when buying coils always quick to be delivered. I bought 2 new vapes and were faulty, few pictures later and all sorted within a day .

Bewertet mit 5 von 5 Sternen

Excellent customer services from a first time buyer. Ordered on Wednesday and arrived on Friday. Items were well protected and items were in mint condition. Cannot recommend them highly enough. Thanks... Mehr ansehen

Bewertet mit 5 von 5 Sternen

League of capers customer service advisors are just awesome 👍 they and prompt and responsive. I really can't praise them enough. Thank you so much for all your help.

Unternehmensdetails

  1. E-Zigaretten-Geschäft
  2. E-Zigaretten-Fachhandel

Vom Unternehmen geschrieben

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1374 Bewertungen

5 Sterne
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1 Stern

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Still awaiting refund - Over a week now!

I had to send back vapes because of a completely incorrect order and despite telling me I'll receive a refund for the postage I had to pay to send it, they still haven't done it and its been over a week now.

They've gone radio silent. Don't answer to reviews, don't answer to messages on Facebook, don't answer to emails.

Awful treatment of a regular customer. Last time I order through Legion of Vapers!

14. Dezember 2023
Bewertung ohne vorherige Einladung
Legion Of Vapers-Logo

Antwort von Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

It is truly sad to hear a long time customer of ours has decided to leave due to an incorrect order.

Just to clarify a few bits for a fuller picture:

1. We are one of a few companies that provide a 48hr dead on arrival policy for disposables. On the last few orders we have replaced all faulty vapes without question.

Please remember we are the reseller and do not produce the disposable vapes ourselves.

2. Your one incorrect order of the many correct orders has been refunded on 06/12 which was placed on 04/12, this includes the postage as per policy.

3. You have made a choice to return the incorrect order via a special delivery and we have clearly stated, which is also online by the way, it needs to be returned 2nd class.

4. Your emails have been answered to. There has been times that this hasn't been fast enough and we take ownership of this. Let's not forget that half of our support team was hit with Covid and are fortunate to be alive which has been communicated online on the banner of our website.

5. Facebook messages- having replied to several of your messages there comes a time that repeating the same thing that is not being heard we cannot control. Unfortunately, there has been a breakdown in communication via FB due to the abusive language being used.

Unfortunately, we are unable to manage your expectations on this occasion and sincerely wish you the every best in your vaping journey.

Thank you for your support and we are grateful for the fact of being reminded that we are human and can make mistakes, in this case just the one for clarity.

Bewertet mit 5 von 5 Sternen

very fast and efficient service

I received my order next day, even though website says all orders dispatch before 1400 but i ordered around 1600 and still received it next day, i am very satisfied with their service.

13. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trusted vape store

I ordered 10 items from India (dec2023), [when my friend was in london]. The items received within 2 days In london. Proper tracking was provided and timely updates a 6 star from me , Genuine products great packing .

6. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service, was kept informed by email, the tank it's self I can't fault, and with the added bonus of the fish bowl glass, winner winner, fast delivery, what's not to like 😀

23. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammed with almost £80. Terrible customer service

Ordered some coils and a few bottles of eliquid at the end of August. According to UPS customs it was sent back to Legion of Vapers on September 5th. Havent recieved a refund ever since. Been going back and forth in over 10 emails. No reply since November 19. Almost £80 down the drain. 0/10 would not recommend
UPDATE: Thanks for the same response ive been hearing the past months. Nice way of saying cheers for the 80quid and nothing i can do about it

4. Dezember 2023
Bewertung ohne vorherige Einladung
Legion Of Vapers-Logo

Antwort von Legion Of Vapers

Hi There

Thank you for taking the time to leave a review.

Unfortunately, we are not responsible for customs in each country. For your peace of mind we have chased UPS on several occasions to no avail. Until the parcel is physically sent back to us we are unable to process a refund.

As soon as this parcel lands back into our warehouse a refund will be processed. Unfortunately, there are certain things outside of our control for which we sincerely apologise for.

Once again, please accept our apologies for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

COVID what COVID

Despite the guys at Legion having a depleted workforce (9-10 days ago) due to COVID and posting a warning on the website that potential delays may occur, this was not the case delivered as normal with the up most expediency. Well done Legion folk and thank you for being so professional

24. November 2023
Bewertet mit 5 von 5 Sternen

Excellent

Excellent prices, shortfills also include free nicotine shot. Very quick shipping, ordered one day arrived the following.

16. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pulse v3 problem

Had a mod (vandy vape V3) suffered an electrical malfunction, got in touch via Facebook messenger and explained my problem. I was told to send various bits of info to which I did. After a bit of back and fourth the issue was resolved and a new mod was sent out that day. Very helpful and very friendly in my opinion.

29. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service all the time

I've been ordering from LegionofVapes for more than a year and the only dissatisfaction i ever had was from the Royal Mail postman that was too lazy to deliver to my door. The service, reply time and prices from LegionofVapes is brilliant and i cant recommend them enough. They are fast, friendly and very efficient.

6. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast delivery and I was happy until…

Fast delivery and I was happy until things went wrong. The MOD I ordered didn't work 😔 (new and sealed so LOV weren't to know) However, the customer service I received after that was fab, new device arrived and I am now one happy vaper 😁

20. November 2023
Bewertung ohne vorherige Einladung

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