Enquiring on a used Octa they have for sale I was informed they don't allow test drives of the Octa. Am I honestly expected to hand over £140000 Blind? Maybe dodged a bullet as it turns out they don... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Mehr ansehen
Unternehmen hat geantwortet
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Mehr ansehen
Unternehmen hat geantwortet
What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost.
Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service.
It’s luxury, delivered.
Kontaktinformationen
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Vereinigtes Königreich
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
4.4
Hervorragend
998 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Efficient enough but lacking…
Efficient enough but lacking in personal service for a premium purchase.
The online / portal model is tiresome and feels as if you may as well build the car yourself.
Delivery to home well executed and professionally handled by a third party.
9. April 2025
Antwort von Rockar Land Rover
Thank you for taking the time to share your feedback, Sharon. We appreciate your comments and we are sorry to hear that your experience didn’t fully meet your expectations.
A member of our team will be in touch shortly to discuss your feedback further, we’d really appreciate the opportunity to learn more and see how we can better support you.
Thank you once again,
Rockar.
Nightmare to deal with
Nightmare to deal with.
Website lacks basic information about the vehicle. Guy on the chat giving miss information one minute a deposit holds the car for 24 hours then it doesn’t. Told me he would email spec for the car - no email.
16. April 2025
Bewertung ohne vorherige Einladung
An absolutely seamless
An absolutely seamless, delightful experience from start to finish
2. April 2025
Antwort von Rockar Land Rover
Thank you for your feedback! We're thrilled you enjoyed your Rockar experience, we'll be sure to pass the feedback onto the team. Thank you, Rockar :-)
Antwort von Rockar Land Rover
Thank you Jateen for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar
Excellent experience
Excellent service from Richard Read - responsive, knowledgeable and efficient. Compared to other Land Rover dealerships I've experienced, Rockar stand tall for service.
2. April 2025
Antwort von Rockar Land Rover
Hi C Mac, thank you for taking the time to leave us a 5 star review. We love the feedback you have left for Richard and we'll be sure to pass it on to him. Thank you, Rockar :-)
Excellent customer service specially Mr…
Excellent customer service specially Mr Lee and Mr Omer they were really helpful
20. März 2025
Antwort von Rockar Land Rover
Morning Mr. Tariq, thank you for your wonderful 5 star review. We'll be sure to pass the feedback onto Lee and Omar. Rockar :-)
Absolute fantastic to deal with
Absolute fantastic to deal with. Will definitely be using them again. I’ve dealt with Land Rover all over the country and these are certainly the best
12. März 2025
Antwort von Rockar Land Rover
Thank you John for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar
Good Experience
So far so good. Good professional information on the telephone with Liam which was the final push needed to book the car. Very pleased
2. März 2025
Antwort von Rockar Land Rover
Hi Jason, thank you so much for your kind words! We’re thrilled to hear about your seamless experience with Liam. We’ll be sure to pass your wonderful feedback on to him! Rockar
Made it happen.
Rockar quickly established my current situation as an existing customer and gave me an excellent starting point for a new purchase. They responded to all my online queries in detail and in a timely fashion.Trouble completing the order with the online system was quickly resolved with sales support Max undertaking the final stages himself. Finally I did not feel any pressure in my choice of extras or model which, unfortunately, is very large. I look forward to receiving the vehicle on the scheduled date.
18. Februar 2025
Antwort von Rockar Land Rover
Hi Kelvyn, thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we exceeded your expectations. If you ever need anything else, don't hesitate to reach out! Rockar 😊
ROCKAR REVIEW
ROCKAR REVIEW
I was impressed with comms and particularly how helpful Max.
20. Februar 2025
Antwort von Rockar Land Rover
Hi Stuart, thank you for your 5 star review. We'll be sure to pass the feedback onto Max and the Online Experience Team :-) Rockar
Antwort von Rockar Land Rover
Hi John, thank you for your feedback! We hope you love your new Range Rover Evoque. Thank you for choosing Rockar
Very helpful sales and customer…
Very helpful sales and customer services staff. And when I had to cancel my order was deposit was returned without delay
10. Februar 2025
Antwort von Rockar Land Rover
Hi Paul, thank you for taking the time to leave us a 5 star review. We hope to see you again soon 😊
Refreshingly different
Having had woeful service from another LR dealership when buying a car, Rockar were refreshingly easy. No pushy salesman, very efficient in returning calls and handling any questions. Best price up front, can buy knowing they are offering value AND great service.
17. Februar 2025
Antwort von Rockar Land Rover
Hi Simon, Thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we met your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new Defender! Rockar 😊
Ignore customer requirements
I asked that the credit check was not done until purchase of a house had completed. I was assured that this would be postponed. It was a big surprise waking the next morning to see a warning from my credit agency company telling me hard check has taken place.
Still thinking about cancelling and going elsewhere.
6. Februar 2025
Antwort von Rockar Land Rover
Morning Andy, we sincerely apologise for any inconvenience and frustration this has caused.
We will be reaching out to the finance company to try to rectify the situation. Additionally, a member of our team will be in touch with you directly to discuss this further and explore how we can resolve the matter to your satisfaction.
Your experience is very important to us, and we truly appreciate the opportunity to make things right.
Thank you, Rockar.
Sales Guy
Sales Guy, Omar has been extremely helpful and responds quickly to any communications
29. Januar 2025
Antwort von Rockar Land Rover
Hi Nick, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Omar and the team in store. Enjoy your new Land Rover! Rockar :-)
Just purchased a new car with Rockar…
Just purchased a new car with Rockar and they have been brilliant throughout. The online process was great and the staff kept in regular contact to help ease things along the way. Highly recommended!
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Rockar Land Rover
Morning James, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience and we hope you love your new car! :-)
Absolute pleasure to deal with
Absolute pleasure to deal with. Made it so simple and easy, Amy answered all questions I had and nothing was a problem adding additions to the car the day before delivery.
19. Januar 2025
Antwort von Rockar Land Rover
Hi Paddy, thank you for your wonderful review! We’re delighted to hear that Amy made the process simple and seamless for you and that we could accommodate your additions before delivery. Enjoy your new Land Rover, and let us know if you need anything in the future! Rockar :-)
Old man on line …
I found that the electronic paper work was easy to complete and the acknowledgement of receipt by Rockar was outstanding.
14. Januar 2025
Antwort von Rockar Land Rover
Hi Graham, thank you for your feedback! We're thrilled to hear you found our electronic paperwork easy to navigate and that our team kept you informed every step of the way. We’re here to help if you have any questions or need further assistance. Rockar :-)
Antwort von Rockar Land Rover
Hi Tony, thank you for your kind words! We hope you enjoy your new Land Rover... happy driving! Rockar :-)
Customer service with a difference
Buying a car via the Rockar website streamlines the entire process. By employing folks like Chloe and Amy brings the human side into the transaction. Chloe and Amy have both been extremely friendly and helpful throughout the process, whilst being extremely responsive. Very pleased to see customer service like this.
24. Januar 2025
Antwort von Rockar Land Rover
Hi Dylan, thank you for taking the time to leave us a 5 star review! We’re thrilled that Chloe and Amy provided such friendly and responsive service. Congratulations on your new Range Rover Sport Edition, an exceptional choice! We hope you enjoy every moment behind the wheel. If there’s anything else we can assist you with, don’t hesitate to get in touch. Rockar :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.