Enquiring on a used Octa they have for sale I was informed they don't allow test drives of the Octa. Am I honestly expected to hand over £140000 Blind? Maybe dodged a bullet as it turns out they don... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Mehr ansehen
Unternehmen hat geantwortet
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Mehr ansehen
Unternehmen hat geantwortet
What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost.
Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service.
It’s luxury, delivered.
Kontaktinformationen
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Vereinigtes Königreich
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
4.4
Hervorragend
998 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Chloe at Rockar has been very helpful…
Chloe at Rockar has been very helpful to us in buying our new car. Would recommend their service
31. Oktober 2024
Antwort von Rockar Land Rover
Hi Bill thank you for taking the time to leave us a 5 star review! We'll be sure to pass the feedback onto Chloe and the team in store. We hope you love your new Land Rover! Rockar :-)
max was great!
4. November 2024
Antwort von Rockar Land Rover
Hi Mr Gallifant, thank you for your 5 star review. We'll be sure to pass the feedback onto Max and the Online Experience Team. We hope you love your new Land Rover! Rockar :-)
Made an enquiry
Made an enquiry, no pushy salesman approach. Was talked through the best value for money, the extras to make the car unique to ourselves, given a price and left to think about it. Did the exercise of gaining another price and was more than happy with Rockars price, and ordered the car.
No push on finance or the extras which other garages were pushing, options were given but left for us to make our own minds up. Pain free experience of buying a car!
5. November 2024
Antwort von Rockar Land Rover
Hi Nicola, thank you for this wonderful review. We thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-) Rockar
Antwort von Rockar Land Rover
Morning Mr Wijesinghe, thank you for taking the time to leave us a 5 star review. We hope you love your new Range Rover :-) Rockar
very informative and responsive
very informative, responsive and offered best value compared to other dealers.
25. Oktober 2024
Antwort von Rockar Land Rover
Hi Nick, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-) Rockar
Easy and enjoyable experience 🙌
18. Oktober 2024
Antwort von Rockar Land Rover
Thank you Chris for your wonderful 5 star reviews! :-) Rockar
Complaints ignored
I bought a Discovery 5 from their Canary Wharf branch. On handover the footwells were wet. I was told overzealous valeter.
Over coming weeks it was obvious there were significant issues with water and wind ingress amongst a host of other issues which should’ve been spotted by their “experienced professionals” during their “extensive pre-sale inspections”. They did repair a number of these issues and initially to my satisfaction. However it appears you’re only expected to give them one shot at it; since finding water pooling once again in the footwells of my car, everyone I had dealt with has disappeared! Not left the business (I’ve had that confirmed) but instead ignores emails and phone calls. Even going into the dealership in Canary Wharf, I was promised an escalation and call back - nothing. For all the negative reviews here, Rockar’s Complaints team suggests writing to their Complaints, Aftersales or HelpMe email addresses but all that illicits is an auto-response acknowledgement but no calls or emails. Don’t be fooled into thinking they’re keen to help. From what I have found those addresses are a repository to appear to be interested in helping but in reality you’re on your own.
My case is now with JLR Financial Services. A real shame. It’s a lovely car but this dealership shouldn’t be trusted with selling their products.
14. August 2024
Bewertung ohne vorherige Einladung
the process was seamless and quite…
the process was seamless and quite interactive. I did not require assistance in the process.
10. Oktober 2024
Antwort von Rockar Land Rover
Hi Okechukwu, thank you for taking the time to leave us a positive review. We'd love to know how we could of made your 4 star review a 5 star one! :-) We hope you love your new Range Rover Evoque. Rockar
It was an easy process to place my Non…
It was an easy process to place my Non built Oder.Hope it will be delivered in two weeks. Am satisfied and happy with my orders
4. Oktober 2024
Antwort von Rockar Land Rover
Morning Richard, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover! :-)
Antwort von Rockar Land Rover
Hi Keeley, thank you for taking the time to leave us a 5 star review. We hope you love your new Jaguar! :-) Rockar
Antwort von Rockar Land Rover
Hi Shamuel, thank you for your 5 star review :-) Rockar
Straight forward process helpful salesperson
Talked through the ordering process was straight forward this is the second car I have purchased through Rockar now.
13. September 2024
Antwort von Rockar Land Rover
Hi Andrew, thank you for taking the time to leave us a 5 star review. We're thrilled to hear you've come back for your second car purchase! We hope you love your new Range Rover :-) Rockar
Patience and clarity from Richard was…
Patience and clarity from Richard was very much appreciated 👍🏻
10. September 2024
Antwort von Rockar Land Rover
Hi Michael, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the comments onto Richard and the Online Experience Team. We hope you love your new Defender! :-) Rockar
Antwort von Rockar Land Rover
Thank you for your 5 star review. We hope you love your new Land Rover!
5 stars from my side
5 stars from my side. Richard Read is so helpful with all the help and assistance needed.
23. August 2024
Antwort von Rockar Land Rover
Hi Raj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto the Richard and the Online Experience Team :-) Thank you again and we hope you love your new Land Rover!
Antwort von Rockar Land Rover
Hi David, we're thrilled you're happy with the service you received here at Rockar :-) We hope you love your Jaguar XE!
1 Misleading on- line sales people
1 Misleading on- line sales people.
2 Held on to refundable deposit
NOW WRITING TO TRADING STANDARDS
13. August 2024
Antwort von Rockar Land Rover
Hi Raymond, thank you for your feedback. We have passed this onto the Online Experience Team. Apologies for any inconvenience and we hope we can turn your 1-star review into a 5-star one. Thank you, Rockar
Great purchase experience
I recently purchased a Land Rover Defender 110 from Rockar, and the entire experience was exceptional from start to finish. The process was seamless, and the service exceeded my expectations. I highly recommend Rockar for anyone considering a Land Rover purchase.
31. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Rockar Land Rover
Thank you Rick, we hope you love your new Defender! Rockar :-)
GREAT SERVICE GREAT PRICE THAT YOU…
GREAT SERVICE GREAT PRICE THAT YOU RICHARD READ! TOPMAN!
2. August 2024
Antwort von Rockar Land Rover
Thank you Derek for leaving this wonderful 5 star review. We'll be sure to pass the feedback onto Richard and the Online Experience Team. Thank you again and we hope you love your new Land Rover :-) Rockar
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