Kelseyandsincere Bewertungen 

I finally received my dress and I need to return it as it is a bad fit … but the only way to return is by emailing them …. And after several attempts to contact them I have had no response .
I would not recommend this company and fear I have lost £75

I will not buy from this company again. The suit I ordered from them arrived but the sizing was all wrong (even though I had follwed the size charts). So, I contacted them to begin the returns policy. The response I received was that I could have a 25% refund and keep the suit (alarm bells triggered as this is not the regular sort of response on receives), there is no point in me keeping the suit, for even if it were possible for me to revert back the size I was at 16 years, it still wouldn't fit! So, after a back and forth of 4 e-mails with increasing amounts of refunds being offered and keeping the suit and me asking for the returns information each time, it finally topped out at 45% refund and keep the suit. When I decided once more, I was told that due to the Spanish distribution being refurbished that I would have to send it to their China distribution centre at my own cost, which is likely to be more than the 55% difference between their offer and a full refund (funny that). So, I gave up and accepted the 45% refund, only to be faced with 4 e-mails on 4 consecutive days saying the e-mail I provided was not correct for the order, even though I have provided all order information to them including dispatch address, order number and e-mail. So, I'm now resigned to never seeing my money again and being lumbered with a suit which is too small and not particularly good quality.