KCOM Bewertungen 3’890

Fantastic customer service.i needed to swap from one broadband provider to another.it couldn't be easier.very polite and understanding.everything was explained. I can't wait to get a great service provider.

I returned to KCOM and I am very pleased I did service and communication was helpful and pleasant

Ellis and Blake from KCOM came out to connect our internet, and I’ve got to say, they were both spot on.

Really respectful, easy to talk to, and just got on with the job without making a fuss. They explained what they were doing in a straightforward way, didn’t overcomplicate anything, which I appreciated.

Everything was set up properly, working as it should, and they left things tidy after. Just a genuinely pleasant experience from start to finish.

Nice to deal with people who are well mannered and take a bit of pride in what they do.

Greg and Jason arrived on time were highly efficient and helpful. A hassle free experience

We were visited by Matt & Jake on Monday 20th April to finish the installation. Both guys were totally respectful of our property and made the installation extremely efficient. Matt went through everything with us as being pensioners and not very savvy with technology anything we were not sure of he explained in detail. We were totally impressed and happy with the service we received as we never received this level of service from our previous provider. We would definitely recommend you to family and friends.

It was an easy set up and at very good value for money

Very good standard of work and very polite and knowledgeable well pleased

The process was informative, easy, quick and simple

Very good customer services for setting up the acocunt and troubleshooting during connection. Quick getting through to both departments. Only ever 1 in the queue system so less than 2 mins wait.

With no internet to the property, an engineer was quickly despatched the following day. The problem was quickly and effectively resolved with the engineer providing succinct explanations and purposeful reassurances as he methodically tested the router set-up and connection. Fault soon diagnosed at the cabinet and resolved. Offered good, sound advice too on being quizzed about other aspects!

The KCOM representative, who called at my door was most gracious and informative about their latest deals. Was keen to sign up after hearing how good KCOM 's deals are at the moment.

Blake and Ellis did a clean and tidy job of installing my KCom Wi-Fi.Made sure I was up and running before they left.first class job,fist.

Everything was easy from start to finish.
Engineers turned up when expected and were very informative.
Tidied everything up afterwards

I was worried about changing my broadband provider, I'm a little old lady and have been with my current provider for many years. My knowledge of 'tech' is very limited. The young man I spoke to made the transition easy, explaining everything to me in a way I understood, answering all my questions and giving me the confidence I had made the right decision to change.

Friendly and clued up staff and good broadband prices a lot cheaper than my current provider also a seamless and hassle free change over .

Jake and Matt are great engineers, very tidy, helpful and fast. Really impressed with the install- thanks guys

The installers Ellis and Blake were very friendly and efficient. Care was taken with the instalation through my garden and all mess was cleaned . Everything was explained, and as we didn't know how connect the TV to the new Internet this was all done for us.

It's not that I like or dislike It's just that I cannot say anything at this moment unt
il I experience something for myself. By the way I have not had anything connected yet it doesn't even go live until the 5th of may 2026 so stop asking me about a review for anything because I can't tell you anything

Blake and Ellis where very friendly and very helpful