I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When secon... Mehr ansehen
Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructio... Mehr ansehen
My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Kango Mobile is a leading eSIM provider based in London, UK, dedicated to making international connectivity simple and affordable. While we don't offer our own eSIMs, we partner with the most trusted carriers globally to bring you the best plans available. Our focus is on providing you with seamless access to the world’s top networks at the most competitive prices. We understand the importance of staying connected, especially when traveling, which is why our plans include features like 5G data speeds and hotspot capabilities, ensuring you have fast and reliable internet access wherever you go. Whether you’re streaming, working, or keeping in touch with loved ones, our eSIM plans are designed to meet your needs without breaking the bank. At Kango Mobile, we take pride in offering the cheapest rates in the market without compromising on quality. Our mission is to eliminate the hassle of high roaming costs and provide you with an easy, flexible solution for staying connected. Whether you’re a frequent traveler or just need temporary coverage, Kango Mobile ensures you get the best value and the best service, so you can focus on enjoying your journey.
Kontaktinformationen
71-75 Shelton Street, WC2H 9JQ, London, Vereinigtes Königreich
- contact@kangomobile.com
- kangomobile.com
4.2
Gut
37 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Amazing experience with Kanga Mobile
My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, with no dropouts or issues, and it offered excellent value—much cheaper than Hola eSIM.
We were able to call the UK and connect with friends in the USA seamlessly. Plus, I even managed to use it to sign up for some supermarket discount codes, which saved us a lot of money during our trip.
Highly recommended for anyone traveling to the USA!
17. Dezember 2024
Bewertung ohne vorherige Einladung
E-sim:Easy to set up
E-sim:Easy to set up, easy to use. Great coverage. Will us them again:)
3. Januar 2025
Bewertung ohne vorherige Einladung
My best travel phone and mobile company…
My best travel phone and mobile company ever. They provide high customer support all the time. Internet and phone coverage is great.
21. Dezember 2024
Bewertung ohne vorherige Einladung
Seamless
Seamless! Used in the US, so easy and great value
1. Oktober 2024
Bewertung ohne vorherige Einladung
E Sim While in USA
I purchased an esim while travelling in USA , I received it within 30min, and was so easy to set-up. The whole process was quick and easy. Kango mobile is good and genuine I would definitely recommend Kango Mobile and will myself use again in the future.
19. September 2024
Bewertung ohne vorherige Einladung
Antwort von Kangomobile
Hi Lucas,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Please allow us to make things right. Our customer service team is here to assist you, and we would appreciate the opportunity to address your concerns directly. Feel free to reach out to us at orders@kangomobile.com, and we’ll work towards a solution that ensures your complete satisfaction.
Thank you for your patience and understanding. We value your feedback and will use it to improve our service moving forward.
Great service…
Easy to set up and exceptional service taking away the contact and connection worries when travelling at at a great price
30. Oktober 2024
Very poor network
26. Oktober 2024
Antwort von Kangomobile
Hi Stephen,
We truly apologize for the experience you've had. Your satisfaction is incredibly important to us, and we're sorry that we did not meet your expectations. We understand your frustration, and we're committed to resolving the issue as quickly as possible.
Some location might experiencing a poor network its not from our services its part of the location and tower coverage, in the feature if you experience this issue you can reach us at orders@kangomobile.com we can help you to troubleshoot your network. Thank you
Far exceeded expectations…
Instant connectivity with very good coverage even out in the backwoods. Far exceeded what I was expecting. No dropouts even when totally off grid, still got LTE connection.
I will be using again and recommending to my friends and family.
31. Oktober 2024
Bought it for my son on his trip to US
Bought it for my son on his trip to US.
Initially when he "activated" the eSIM it didn't work.
I emailed Kango - and got a prompt reply of steps to take. By then he had deleted the eSIM (he shouldn't have), emailed Kango again. They generated a new QR code. Still didn't work, emailed again. They offered to refund, without my asking. It turned out it was to do with a setting on his phone, and the eSIM started working when he changed it.
So, the eSIM works, was jutst a setting issue, but equally importantly an excellent support provided. Customer service is very important in creating trust.
Will get eSIM from them again if/ when required
22. Oktober 2024
Amazing experience
I had an excellent experience with Kangomobile for my eSIM needs. The process of purchasing and activating the eSIM was incredibly smooth and user-friendly. Their website was easy to navigate, and the instructions provided were clear and straightforward. I was up and running within minutes! The connection quality has been fantastic, with reliable coverage and fast data speeds, even while traveling abroad. Their customer service team was also very responsive when I had a question. Overall, I'm highly satisfied with the service and would definitely recommend Kangomobile to anyone looking for a hassle-free eSIM solution
17. September 2024
Bewertung ohne vorherige Einladung
Used it in the UAE
Used it in the UAE, I can definitely recommend their services, no problems at all, connection was reliable and strong throughout the trip.
23. August 2024
Bewertung ohne vorherige Einladung
Great services
28. August 2024
Bewertung ohne vorherige Einladung
Great value for money
Great value for money. Got their esim on my last trip to Turkey and did not have any blind spots. The setup was very quick and easy.
17. August 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.