I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time... Mehr ansehen
Unternehmen hat geantwortet
Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When secon... Mehr ansehen
Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructio... Mehr ansehen
My husband, our two kids, and I all signed up for Lyca Mobile eSIMs through Kanga Mobile for our trip to the USA for two week. What can I say? It was fantastic! The service was truly unlimited, w... Mehr ansehen
Kango Mobile is a leading eSIM provider based in London, UK, dedicated to making international connectivity simple and affordable. While we don't offer our own eSIMs, we partner with the most trusted carriers globally to bring you the best plans available. Our focus is on providing you with seamless access to the world’s top networks at the most competitive prices. We understand the importance of staying connected, especially when traveling, which is why our plans include features like 5G data speeds and hotspot capabilities, ensuring you have fast and reliable internet access wherever you go. Whether you’re streaming, working, or keeping in touch with loved ones, our eSIM plans are designed to meet your needs without breaking the bank. At Kango Mobile, we take pride in offering the cheapest rates in the market without compromising on quality. Our mission is to eliminate the hassle of high roaming costs and provide you with an easy, flexible solution for staying connected. Whether you’re a frequent traveler or just need temporary coverage, Kango Mobile ensures you get the best value and the best service, so you can focus on enjoying your journey.
71-75 Shelton Street, WC2H 9JQ, London, Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have used Kango twice, the first time, there were issues with the SIM (not Kango’s fault). The reason for the 5* rating is their customer service was impeccable. They helped fix the issue in no time and were consistent in their communication and didn’t stop help until the problem was fixed. I have used them for another trip to the US where the product was faultless. I would rather Kango over larger E-Sim companies.

Antwort von Kangomobile
Customer service is outstanding as usual.
Won't use the the esim until September, but have no doubts it will work fine.
Second time of using and will use again.
Thank you.
Worked as hoped for my USA trip. Never any issues with signal.
I purchased two of these US Sims prior to our trip to America. One worked instantly after following the simple instructions. The second one did not work. I quickly replied back to the automatic email that they had sent and they got straight to helping me out. They sent me a new one that didn't work. Maybe it was my wife's iPhone. I don't know. But every time I sent an email back I had a reply within 2 minutes. Now it's a few hours later and it's all fixed. I think a lot of these SIM type companies run into problems with their providers. However, I can say that this company definitely has an active customer service. I will definitely use them next time besides having a very good price. I highly recommend. Just know that all of these services run into problems with their providers so I wouldn't mark them down if you have an issue. It's how they fix it and how quickly they fix it is is why I think they deserve five stars.
Worked perfectly, from purchase to use, would highly recommend.
Purchase USA eSIM
All good clear instructions and did what it said on the tin.
Only improvement would be to be able
To pre set a start and end date so your not walking through arrivals trying to scan QR codes to activate etc.
It was a smooth process and easy to set up. It was great value for money as the connection was amazing throughout my entire trip (i was mainly around chicago). Highly recommend!
Unfortunately, a negative experience – setup was super quick – customer support also responds extremely quickly – however, it turns out that the hotspot isn't unlimited as stated on the website, but only at 3G speeds, which was the main reason for my purchase. Support even admitted that they didn't know this themselves – but unfortunately, they weren't willing to help me despite their own mistake. They also stopped responding to my emails.

Antwort von Kangomobile
I ordered a 21-day USA SIM card. Right after placing the order, I immediately received the activation instructions, and registering the eSIM from eSIM Party was very simple. It worked perfectly from the moment we arrived until the end, using the T-Mobile network. Unlimited 5G internet and a strong signal the whole time. It was absolutely worth it.
Very poor experience when a problem occurred. Ordered 5 sims, only 3 worked (apparently a known issue). I get it problems happen. First replacement sent straight away, great experience. When second sim didn’t work, refused to send another saying I had already had a replacement. Very frustrating experience as couldn’t get an answer as to why they would only send one. The 4 sims we had worked great.
I bought this eSIM for a trip to Las Vegas it turned out to be an excellent experience.What a difference not having to run around looking for WiFi , I’ll certainly be using it again.
eSIM for USA was brilliant from start to finish ,kango sent the code the day before travelling setup easily done 4 and 5 coverage all through the 15 days of my holiday highly recommend.
Thank kango. Very much
Terrible experience, Ordered my USA Sim well in advance. Only to find an activation day at the provider had a technical issue which didn’t allow connection. I appreciate these these type things cannot be controlled, but there was no support given. I had to find out the issue myself, I’ve asked for a refund and waited a week with no response. I went with another Company and it was the seamless process won’t be using this service again I’m afraid
Great experience using the e-sim and saved me a fortune on roaming fees. Could have done with some support setting up the e-sim as the instructions were minimal but no issues from then onwards. Customer service was top during my many queries.
Work perfectly, didnt slow down for hotspitting either
Travelling to USA. I didn’t want to be without my mobile for call/texts/videocalls/satnav and emails. This company are flawless to deal with. Email received with a code. Esim set up which was easy done and constant great signal. Never failed once and was a lot cheaper than any other options. Highly recommend and if ever I need an e-sim again I would use this company for sure!
Very easy to setup and worked as soon as I touched down in Thailand.
Super reliable and good speeds too
Kango for me everything now
Helped me with purchase of an esim, great advice and customer service. Would recommend to others and use again.
Worked fine, Some times it was bad internet, also with 5G. but overall it worked good.
Purchased the USA eSIM two weeks before travel and had used it without any problems during my stay in the USA. Customer service responses before my purchase and after my purchase was great. Instructions were pretty clear and easy to follow! Key thing to note for eSIM activation was to have proper wifi network! Absolutely no complaints from my side!
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.